Solving Network Problems - HP Pro 3000 SFF Maintenance And Service Manual

Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These
guidelines do not discuss the process of debugging the network cabling.
Table C-11
Wake-on-LAN feature is not functioning.
Cause
Wake-on-LAN is not enabled.
Network driver does not detect network controller.
Cause
Network controller is disabled.
Incorrect network driver.
162 Appendix C Troubleshooting Without Diagnostics
Solving Network Problems
Solution
To enable Wake-on-LAN in Windows XP:
1. Select Start > Control Panel.
2. Double-click Network Connections.
3. Double-click Local Area Connection.
4. Click Properties.
5. Click Configure.
6. Click the Power Management tab, then select the
check box to Allow this device to bring the computer
out of standby.
To enable Wake-on-LAN in Windows Vista:
1. Select Start > Control Panel.
2. Under Network and Internet, select View network
status and tasks.
3. In the Tasks list, select Manage network connections.
4. Double-click Local Area Connection.
5. Click the Properties button.
6. Click the Configure button.
7. Click the Power Management tab, then select the
check box to Allow this device to wake the computer.
NOTE: Wake-on-LAN is only supported from the S1, S3
and S4 states. It is not supported from the S5 state.
Solution
1. Run Computer Setup and enable network controller in
Advanced > Onboard LAN.
2. Enable the network controller in the operating system
via Device Manager.
Check the network controller documentation for the correct
driver or obtain the latest driver from the manufacturer's Web
site.