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2. If the reset occurs after the operating system starts, enter the operating system when the system
operates normally and set up operating system kernel dump process (Windows and Linux base
operating systems will be using different method). Enter the UEFI setup menus and disable the feature,
or disable it with the following OneCli command.
OneCli.exe config set SystemRecovery.RebootSystemOnNMI Disable --bmcxcc_userid PASSW0RD@xcc_ipaddress
3. See the management controller event log to check for an event code that indicates a reboot. See
logs" on page 203
for information about viewing the event log. If you are using Linux base operating
system, then capture all logs back to Lenovo support for further investigation.
Keyboard, mouse, or USB-device problems
Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.
•
"All or some keys on the keyboard do not work" on page 220
•
"Mouse does not work" on page 220
•
"USB-device does not work" on page 220
All or some keys on the keyboard do not work
1. Make sure that:
• The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect the keyboard from the
hub and connect it directly to the server.
4. Try to install the USB keyboard into a different USB port as available.
5. Replace the keyboard.
Mouse does not work
1. Make sure that:
• The mouse cable is securely connected to the server.
• The mouse device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Setup utility.
2. If you are using a USB mouse and it is connected to a USB hub, disconnect the mouse from the hub and
connect it directly to the server.
3. Try to install the USB mouse into a different USB port as available.
4. Replace the mouse.
USB-device does not work
1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in system setup.
Restart the server and press the key according to the on-screen instructions to display the LXPM system
setup interface. (For more information, see the "Startup" section in the LXPM documentation compatible
with your server at
https://pubs.lenovo.com/lxpm-overview/
and I/O Ports ➙ USB Configuration.
ThinkSystem SD530 V3 User Guide
220
.) Then, click System Settings ➙ Devices
"Event
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Table of Contents
Troubleshooting
