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Troubleshooting
A
This appendix points out basic problems that can occur when
operating a modem. It begins with simple actions and
progresses to more detailed reasons as to why your modem
may not operate. Use the hints provided in Tables A-1 through
A-5 to troubleshoot problems you may encounter.
You may have access to a Bulletin Board System (BBS) if there
is a BBS telephone number on your warranty card. If so, you
may use the BBS to view help text files which may contain more
recent troubleshooting information.
If you are experiencing problems while configuring your modem
to use it for the first time, refer to the PCMCIA installation
information in your PC's documentation.
If you are still experiencing difficulty after trying the actions
suggested in this appendix, contact your modem or PC dealer.
Check your warranty card for more information on how to obtain
assistance. The first page (page A) of this User's Guide
contains a place for recording customer support telephone
numbers.
A-1
Issue 1 November 1994
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