Health And Status Messages - Paradyne Hotwire 8775 User Manual

Health and Status Messages

The following messages appear in the first column of the System and Test Status
screen. The highest priority Health and Status message also appears on all ATI
screens on the bottom right.
Table 4-1.
8700-A2-GB25-10
Health and Status Messages (1 of 2)
Message What Message Indicates
Device Failed An internal error has been
yyyyyyyy
detected by the operating
software. yyyyyyyy indicates
the 8-digit hexadecimal
failure code.
Download Failed A firmware download was
interrupted.
EER at Net, Pt n
An EER (Excessive Error
Rate) condition has been
detected on the network
interface at Port n . The
condition is cleared when the
error rate falls below the
threshold value currently
configured.
Fallback Rate, The LTU, set to AutoRate
Pt n enable, had a LOS when the
line was restored and
resynched at a lower rate.
LOS at Net, Pt n
An LOS (Loss Of Signal)
condition has been detected
on the network interface. No
signal is being received on
Port n , possibly due to a local
network problem.
Mismatch Rate, Pt n The LTU, set to a fixed rate,
is attempting to operate at a
speed higher than what the
NTU is capable of.
February 2001
4. Monitoring the Unit
What To Do
1. Provide the 8-digit failure
code shown ( yyyyyyyy ) to
your service representative.
2. Reset the unit to clear the
condition and message.
Repeat the download.
1. Ignore condition if a Send
and Monitor 511 test is
active.
2. Check the Network
Performance Statistics
screen for possible line
impairments.
3. Set the unit to run at a lower
DSL line rate.
4. Raise the EER Threshold.
5. Contact network provider.
1. Ignore if the rate is
acceptable.
2. Reset the line using the
Reset AutoRate selection of
the Control menu.
3. Change to a fixed rate if the
fallback rate is unacceptable.
4. Contact network provider.
1. Verify that the network cable
is securely attached at both
ends.
2. Verify proper LTU and NTU
configuration.
3. Contact network provider.
Determine why the NTU does
not support the specified rate.
4-3