Alert Code Priority Types And Notification Options - Lennox S40 User Manual

Alert Code Priority Types and Notification Options

Alert Priority Alert Priority Description
System is in a No Heat/ No Cool or not
Service
operating. Dealer service call is needed to
Urgent
get the system running.
This alert priority indicates that the system
Service will likely recover on its own and no
Soon / interaction is necessary. Typically, either
Service after a specific timer period or a specific
Urgent number of instances, some Service Soon
alerts will escalate to Service Urgent.
System is not reaching set point or is
Service
partially operating. A dealer will need to
Soon
service it within 24 - 48 hours.
Maintenance alerts are programmed in
the thermostat as reminders to change
Maintenance
filters, replace UV lamps, tune up
systems.
Information This alert priority is for information and is
Only-Dealer directed to the dealer.
* For homeowner to receive email notifications, email updates has to be enabled. From the Home screen, go to menu > user account > Alerts and
Reports and set Alerts and Notifications - Homeowner to ON.
** For dealers to receive service alerts and service alert emails the feature needs to be enabled by the homeowner. From the Home screen, go to Menu >
Lennox Dealer Support Access > Dealer Support Access and set Alerts and Notifications to ON.
Table 6. Alert Code Priority Condition Visibility
Notifications Displayed or Email Notifications Sent
√ √
X √
X √
√ X
X √
45
√ √ √
X √ √
X √ √
√ X √
X √ X
√ √
X X
X X
X X
X X