Document Fails To Print; Printer Is Making Unusual Noises - Xerox Phaser 7800DN User Manual

Troubleshooting

Document Fails to Print

Probable Causes
Selected tray has wrong paper size loaded.
Selected paper type or color is not available.
Application and print driver have conflicting
tray selections.

Printer is Making Unusual Noises

Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside
the printer.
102 Phaser 7800 Color Printer
User Guide
Solutions
To view the Job Status for a failed print on the touch screen:
1. At the control panel, touch Jobs.
2. Find the failed print job in the list.
3. Note the status of the failed print job, such as Held:
Resources Required.
4. For details, touch the print job, then touch Job Details.
5. Note the Tray number listed under Resources and the status of
the selected tray.
6. Load the correct size paper in the tray or select another tray.
To view the Job Status for a failed print on the touch screen:
1. At the control panel, touch Jobs.
2. Find the failed print job in the list.
3. Note the status of the failed print job, such as Held: Resources
Required.
4. For details, touch the print job, then touch Job Details.
5. Note the Tray number listed under Resources and the status of
the selected tray.
6. Load the correct paper type or color in the tray, or select
another tray.
For details, see Document Prints from Wrong Tray
Solutions
Open and close the tray from which you are printing.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox
on page 101.
®
service representative.