General Troubleshooting; Printer Does Not Turn On - Xerox Phaser 7800DN User Manual

Troubleshooting

General Troubleshooting

This section includes:


Printer Does Not Turn On ............................................................................................................................................ 100


Printer Resets or Turns Off Frequently ................................................................................................................... 101

Printing Takes Too Long .............................................................................................................................................. 101

Document Prints From Wrong Tray ........................................................................................................................ 101

Document Fails to Print ............................................................................................................................................... 102

Printer is Making Unusual Noises ............................................................................................................................. 102

Automatic 2-Sided Printing Problems .................................................................................................................... 102

Date and Time Are Incorrect ..................................................................................................................................... 103
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes
One of the power switches is not turned on.
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet connected
to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
100 Phaser 7800 Color Printer
User Guide
Solutions
Turn off both of the power switches. The Main Power switch is
behind the front door and the Secondary Power switch is on the top
of the printer. Wait two minutes, then turn on both of the switches.
For details, see Turning the Printer On and Off
Turn off the printer power switch, and plug the power cord securely
into the outlet. For details, see
page 28.
 Plug another electrical appliance into the outlet and see if it
operates properly.
 Try a different outlet.
Use a power source with the specifications listed in the
Specifications on page 166.
on page 28.
Turning the Printer On and Off
Electrical
on