Xerox Phaser 7800 System Administrator Manual
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Xerox Phaser 7800 System Administrator Manual

Color printer
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See also: User Manual , Installation Manual
Xerox Phaser 7800
Color Printer
Imprimante couleur
Xerox
Phaser
7800
®
®
System Administrator Guide
Guide de l'administrateur système

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Summary of Contents for Xerox Phaser 7800

  • Page 1 Xerox Phaser 7800 Color Printer Imprimante couleur Xerox Phaser 7800 ® ® System Administrator Guide Guide de l’administrateur système...
  • Page 2 © 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

  • Page 3: Table Of Contents

    Configuring IP Settings in CentreWare Internet Services ..............22 SLP ...................................... 26 Configuring SLP ..............................26 SNMP ....................................27 Enabling SNMP ..............................27 Configuring SNMPv1/v2c ........................... 27 Configuring SNMPv3 ............................28 Configuring SNMP Advanced Settings ......................29 Phaser 7800 Color Printer System Administrator Guide...
  • Page 4 Managing Host Groups ............................52 Managing Security Policies ..........................53 Security Certificates ..............................54 Installing a Digital Certificate .......................... 55 802.1X ....................................58 Enabling and Configuring 802.1X in CentreWare Internet Services ..........58 Phaser 7800 Color Printer System Administrator Guide...
  • Page 5 Enabling Banner Page Printing in CentreWare Internet Services ............66 Enabling Banner Page Printing in the Print Driver ..................66 UNIX, Linux, and AS/400 Printing .......................... 67 Xerox® Services for UNIX Systems ........................ 67 Printing from a Linux Workstation ......................... 68 Adding the Printer ..............................69 Printing with CUPS ...............................
  • Page 6 Printing Troubleshooting Guides and Test Pages or Viewing Fault History ........87 Service Tools ................................... 88 Using Service Tools ............................... 88 Customization and Expansion Driver Download Link ..............................90 Customizing or Hiding the Driver Download Link ..................90 Phaser 7800 Color Printer System Administrator Guide...

  • Page 7: Introduction

    Introduction This chapter includes:  Overview ....................................8  More Information ................................9 Phaser 7800 Color Printer System Administrator Guide...

  • Page 8: Overview

    Configure Security. For details, see Security on page 41. Enable services in CentreWare Internet Services. For details, see Enabling Services. 10. Configure Accounting. For details, see Accounting. Note: Not all printer models support these features. Phaser 7800 Color Printer System Administrator Guide...

  • Page 9: More Information

    A resource for tools and information, such as www.xerox.com/office/businessresourcecenter interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register ® Xerox Direct online store www.direct.xerox.com/ Phaser 7800 Color Printer System Administrator Guide...

  • Page 11: Initial Setup

    This chapter includes:  Physically Connecting the Printer ..........................12  Initial Setup at the Control Panel ..........................13  Initial Setup in CentreWare Internet Services ...................... 14  Physical Connection Settings ............................16 Phaser 7800 Color Printer System Administrator Guide...

  • Page 12: Physically Connecting The Printer

    Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the back of the printer. Connect the other end of the cable to a correctly configured network port. Turn on the printer. Phaser 7800 Color Printer System Administrator Guide...

  • Page 13: Initial Setup At The Control Panel

    Assigning a Network Address The printer automatically acquires a network address from a DHCP server by default. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings, see on page 21. Phaser 7800 Color Printer System Administrator Guide...

  • Page 14: Initial Setup In Centreware Internet Services

    Restricted Access: Require users to log in as an administrator to access the listed tools and features on the control panel touch screen. To allow a Xerox representative to access restricted settings if the printer is being serviced, select Service Access.

  • Page 15: Configuration Report

    In CentreWare Internet Services, click Properties > Description. Under Device Name, type a name for the printer. Under Location, type the location of the printer. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 16: Physical Connection Settings

    Click USB Port. Under Connection, select Enabled to enable the USB port. Under Timeout, type the time in seconds that the printer waits inactive before disconnecting from a device connected to the port. Phaser 7800 Color Printer System Administrator Guide...

  • Page 17: Network Configuration

    Microsoft Networking ..............................31  LPR/LPD ....................................32  Raw TCP/IP Printing ................................ 33  SMTP Server ..................................35  HTTP ..................................... 36  Proxy Server ..................................37  NTP ......................................38  WSD ...................................... 39 Phaser 7800 Color Printer System Administrator Guide...

  • Page 18: Appletalk

    Under Zone Name, type a new zone name or use the default AppleTalk local zone. The default AppleTalk local zone is *. Click Apply to save the new settings or Undo to retain the previous settings. Click Default All to reset settings to default values. Phaser 7800 Color Printer System Administrator Guide...

  • Page 19: Netware

    IPX internetwork. As servers start up and shut down, they can advertise and remove their services using SAP. Under Protocol, select Enabled. Under SAP Frequency, type the time in seconds between 15–300. The default time value is 60 seconds. Phaser 7800 Color Printer System Administrator Guide...

  • Page 20: Configuring Netware Bindery Settings

    Type a name for the context. The default entry for this field is Xerox_DS_Context. If you are using bindery or bindery emulation, leave this field blank. Click Apply to save the new settings or Undo to retain the previous settings. Click Default All to reset settings to default values. Phaser 7800 Color Printer System Administrator Guide...

  • Page 21: Configuring Tcp/Ip Settings At The Control Panel

    Select the Enable Manual IPv6 check box. To change the Prefix Length, touch Prefix Length and type the prefix length using the keypad. Touch OK. 10. Type the address using the keypad. 11. Touch OK. Phaser 7800 Color Printer System Administrator Guide...

  • Page 22: Configuring Ip Settings In Centreware Internet Services

    IPv4 and IPv6 settings in CentreWare Internet Services, enable TCP/IP at the printer control panel. If you disable TCP/IP or change the IP address, any dependent protocols are disabled and the network controller restarts. Phaser 7800 Color Printer System Administrator Guide...
  • Page 23 IPv6. Options are:  Use DHCP as directed by a router  Always enable DHCP for address assignment and other configuration data  Always enable DHCP for other configuration data only  Never use DHCP Phaser 7800 Color Printer System Administrator Guide...
  • Page 24 Under Remove this Device's IPv6 DNS Registration at power down, select Enabled if necessary. This option allows the printer to release the current DCHP-assigned address and any DNS name when the printer is turned off. Phaser 7800 Color Printer System Administrator Guide...
  • Page 25 12. Under Append Device Domain, select Enabled to add the domain of the printer to the Domain Name Search List. 13. Under Append Parent Domains, select Enabled to add the parent domains of the printer to the Domain Name Search List. 14. Click Apply. Phaser 7800 Color Printer System Administrator Guide...

  • Page 26: Slp

    The maximum MTU for IP over Ethernet is 1500 bytes. Click Apply to save the new settings or Undo to retain the previous settings. Click Default All to reset settings to default values. Phaser 7800 Color Printer System Administrator Guide...

  • Page 27: Snmp

    Type a name up to 256 characters for the GET Community Name or use the default value of public. GET returns the password for the SNMP GET requests to the printer. Applications obtaining information from the printer using SNMP, such as CentreWare Internet Services, use this password. Phaser 7800 Color Printer System Administrator Guide...

  • Page 28: Configuring Snmpv3

    The passphrase used to encrypt the data must match the passphrase on the Server. Note: The passwords must be at least 8 characters in length and can include any characters except control characters. Select the checkbox to save new password. Phaser 7800 Color Printer System Administrator Guide...

  • Page 29: Configuring Snmp Advanced Settings

    Under Print Drivers/Remote Clients Account, click Account Enabled. To reset the default password, ® click Reset. This account allows Xerox clients and drivers limited access to objects on the printer. Click Save to apply the new settings or Undo to retain the previous settings.

  • Page 30: Ssdp

    Under Time to Live, type a number between 1–60 router hops for discovery advertisement. The default number of hops is 4. Click Apply to save the new settings or Undo to retain the previous settings. Click Default All to reset settings to default values. Phaser 7800 Color Printer System Administrator Guide...

  • Page 31: Microsoft Networking

    If desired, type an IP Address for a secondary server. Note: If DHCP is configured, WINS IP Addresses are overridden. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 32: Lpr/Lpd

    This setting can cause jobs to print slowly but results in accurate banner page information. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 33: Raw Tcp/Ip Printing

    Type the End of Job Timeout between 0–1800 seconds to specify the amount of time to pass before a job processes with an End of Job character. The default time is 300 seconds. Type 0 to disable end of job detection by timeout. Phaser 7800 Color Printer System Administrator Guide...
  • Page 34 Job data is not parsed when bidirectional communication and PDL switching are disabled. Click Apply to save the new settings or Undo to retain the previous settings. Click Default All to reset settings to default values. Phaser 7800 Color Printer System Administrator Guide...

  • Page 35: Smtp Server

    If you select System, type the Login Name and Password used to access the server. Enable Select to save new password to update the password for an existing Login Name. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 36: Http

    If you are using the Default Xerox Device Certificate, you can install the Generic Xerox ® Trusted CA Certificate in your Web browser. Installing the Generic Xerox Trusted CA Certificate ensures that your browser trusts the printer. To download the certificate, click Download the Generic Xerox Trusted CA Certificate.

  • Page 37: Proxy Server

    Select the Proxy Server address type. Options are IPv4 Address, IPv6 Address, or Host Name. Type the appropriately formatted address and port number. The default port number is 8080. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 38: Ntp

    Address: Port. The default port number is 123. Click Apply to save the new settings or Undo to retain the previous settings. Note: Restart your printer for the new settings to take effect. Phaser 7800 Color Printer System Administrator Guide...

  • Page 39: Wsd

    Click WSD (Web Services on Device). Under WSD Services, select Enabled. Select the check box next to the services that you want to enable. If necessary, type an alternate port number for each service to use. Click Apply. Phaser 7800 Color Printer System Administrator Guide...

  • Page 41: Security

    Stored Data Encryption ..............................46  IP Filtering ..................................47  IPsec ...................................... 49  Security Certificates ................................ 54  802.1X ....................................58  Overwriting Image Data ............................... 60  PostScript Passwords ..............................61 See also: www.xerox.com/security Phaser 7800 Color Printer System Administrator Guide...

  • Page 42: Setting Web Page Access Rights

    For any pages that you want to lock, under State, select Locked. To lock all pages in CentreWare Internet Services, select the Lock icon. Click Apply. Click Yes to acknowledge the warning message. Phaser 7800 Color Printer System Administrator Guide...

  • Page 43: Secure Http (Ssl)

    Ensure that the date and time configured on the printer is correct. The time that is set on the printer ® ® is used to set the start time for the Xerox Device Certificate. A Xerox Device Certificate is installed when you enable HTTP (SSL).

  • Page 44: Fips 140-2

     Validates certificates for features where the printer is the client in the client-server relationship. CA certificates for LDAP, Xerox Extensible Interface Platform (EIP), and SMart eSolutions are examples.  Validates certificates that are installed on the printer, but not used. Certificates for HTTPS, LDAP, or SNMPv3 are examples.

  • Page 45: Enabling Fips 140 Mode And Checking For Compliance

    For each reason, a link is provided. Click the appropriate link to disable the protocol, replace the certificate, or allow the printer to use the non-compliant protocol. Note: When FIPS 140 Mode is enabled, only FIPS-compliant certificates can be installed on the printer. Phaser 7800 Color Printer System Administrator Guide...

  • Page 46: Stored Data Encryption

    Click Apply to save the new settings or Undo to retain the previous settings. ® CAUTION: The printer restarts. This interrupts or deletes current jobs. Xerox recommends that you back up jobs and folders before enabling User Data Encryption. Phaser 7800 Color Printer...

  • Page 47: Ip Filtering

    12. Restart your printer for the new settings to take effect. Editing an IP Filter Rule In CentreWare Internet Services, click Properties > Security. Click IP Filtering. Click an IP filter rule. Click Edit and edit the rule. Click Apply. Phaser 7800 Color Printer System Administrator Guide...

  • Page 48: Deleting An Ip Filter Rule

    Arranging the Execution Order of IP Filter Rules In CentreWare Internet Services, click Properties > Security. Click IP Filtering. Click an IP filter rule. Under Move selected rule to position, select the position and click Move. Phaser 7800 Color Printer System Administrator Guide...

  • Page 49: Ipsec

    Under Keying Method, select Manual Keying or Internet Key Exchange (IKE). Note: Select Manual Keying if client devices are not configured for or do not support IKE. If you selected IKE, under Pre-shared Key Passphrase, type the passphrase, then click Next. Phaser 7800 Color Printer System Administrator Guide...
  • Page 50 10. Type a 24-character ASCII key, or 48-character Hexadecimal key for the following:  Encryption Key: IN  Encryption Key: OUT 11. Click Save to apply the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...
  • Page 51 10. Click Save to apply the new settings or Undo to retain the previous settings. Editing or Deleting an Action To edit or delete an action, select the action from the list, then click Edit or Delete. Phaser 7800 Color Printer System Administrator Guide...

  • Page 52: Managing Protocol Groups

    To continue to add addresses to the group, click Add. To delete addresses, next to any address, click Delete. Click Save to apply the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 53: Managing Security Policies

    To prioritize policies, under Saved Policies, select the policy you want to move, then click the Promote or Demote buttons. Editing or Deleting a Security Policy To delete a policy, under Saved Policies, select the policy and click Delete. Phaser 7800 Color Printer System Administrator Guide...

  • Page 54: Security Certificates

     Install a device certificate on the printer. ® Note: When you enable HTTPS, a Xerox Device Certificate is automatically created and installed on the printer.  Install a copy of the CA certificate that was used to sign the device certificate of the printer on the other device.

  • Page 55: Installing A Digital Certificate

    Creating a Xerox Device Certificate is less secure than creating a certificate signed by a ® trusted CA. If you do not have a server functioning as a Certificate Authority, install a Xerox Device ® Certificate on the printer. Then install the Generic Xerox Trusted CA Certificate on the other devices.
  • Page 56 Click Browse or Choose File, navigate to the signed certificate .crt file, then click Open or Choose. Click Next. Type a Friendly Name to help identify the certificate in the future. Click Next. The digital certificate appears in the list of Installed certificates. Phaser 7800 Color Printer System Administrator Guide...
  • Page 57 To delete a certificate, select the check box next to the certificate name and click Delete. ® Note: You cannot delete the Default Xerox Device Certificate. ® Click Reset to Machine/Device Factory Defaults to delete all certificates except the Default Xerox Device Certificate. ® Installing the Generic Xerox Trusted CA Certificate ®...

  • Page 58: 802.1X

     EAP-MS-CHAPv2  EAP-TLS Note: When the printer is in FIPS 140 mode, EAP-TLS authentication is required. Under User Name (Device Name), type the user name required by your authentication switch and server. Phaser 7800 Color Printer System Administrator Guide...
  • Page 59 12. To save the new password, select the check box next to Select to save new password. A password is not required for EAP-TLS authentication. 13. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 60: Overwriting Image Data

    Under Type, select Full or Standard. CAUTION: If you select Full, the printer deletes all image data. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...

  • Page 61: Postscript Passwords

    Under System Parameters Password, type a password. Retype the password to verify. Under Job Start Password, type a password. Retype the password to verify. Click Apply to save the new settings or Cancel to return to the previous screen. Phaser 7800 Color Printer System Administrator Guide...

  • Page 63: Printing

    Printing This chapter includes:  Saving and Reprinting Jobs ............................64  Managing Banner Page Printing Options ....................... 66  UNIX, Linux, and AS/400 Printing ..........................67 Phaser 7800 Color Printer System Administrator Guide...

  • Page 64: Saving And Reprinting Jobs

    Deleting a Folder In CentreWare Internet Services, click Jobs > Saved Jobs. Click Manage Folders, then select a folder from the list. To delete a folder, select the folder and click Delete Folder. Phaser 7800 Color Printer System Administrator Guide...

  • Page 65: Saving And Printing Jobs

    Under Printing, select the desired options for the job. Click Submit Job to print the document. Note: To ensure that the job was sent to the queue, wait for the job submission confirmation message to appear before you close this page. Phaser 7800 Color Printer System Administrator Guide...

  • Page 66: Managing Banner Page Printing Options

    Click Banner Sheets, then click the down arrow and select Enabled or Disabled. Click OK. Note: If banner page printing is disabled in CentreWare Internet Services or at the control panel, setting the print driver to print banner pages is ignored. Phaser 7800 Color Printer System Administrator Guide...

  • Page 67: Unix, Linux, And As/400 Printing

    NIS clients can then print to any of the queues listed on the server map without setting up local queues. For more information on how to set up NIS-based printing, see your UNIX or Linux operating system documentation. Phaser 7800 Color Printer System Administrator Guide...

  • Page 68: Printing From A Linux Workstation

    Change to the directory created by the expansion of the Printer Definition .tgz file. Type ./setup then press Return or Enter. The installation creates a Xerox directory in /usr or /opt depending on your operating system. Launching XSUS To launch XSUS from a terminal window prompt as root, type xpadmin, then press Enter or Return.

  • Page 69: Adding The Printer

    Xerox Support website. Copy the PPD into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files. Follow the instructions that are included with the PPD.

  • Page 71: Administrator Tools

    Font Management Utility ............................. 81  Network Logs ..................................82  Customizing Printer Contact Information ......................83  Updating the Printer Software ............................ 84  Calibration ..................................86  Troubleshooting Tools..............................87  Service Tools ..................................88 Phaser 7800 Color Printer System Administrator Guide...

  • Page 72: Job Accounting

    Enabling Job Accounting In CentreWare Internet Services, click Properties > Security. Click Job Accounting. Under Job Accounting Record, select Enabled. Click Apply. Phaser 7800 Color Printer System Administrator Guide...

  • Page 73: Monitoring Alerts And Status

    The default time is 0 minutes. Click Apply to save the new settings or Undo to retain the previous settings. Phaser 7800 Color Printer System Administrator Guide...
  • Page 74 Click Apply to save the new settings or Undo to retain the previous settings. Notes:  You can view the status on the Description & Alerts page under Status.  To view current supplies status, click Status > Supplies. Phaser 7800 Color Printer System Administrator Guide...

  • Page 75: Energy Saving Settings

    To turn off the automatic transition, clear the Enable Energy Saver check box.  The printer exits Energy Saver mode when it receives a print job, or when you press the Power Saver button. Phaser 7800 Color Printer System Administrator Guide...

  • Page 76: Modifying General Settings

    Select the date and time format, and type the date and time in the appropriate fields. Select the Display 24 hour clock check box to show the time in 24 hour format. Under Time Zone, select your time zone from the drop-down menu. Click Apply. Phaser 7800 Color Printer System Administrator Guide...

  • Page 77: Restarting The Printer In Centreware Internet Services

    If your printer is locked, type the system administrator user name and password to access the Properties tab. The administrator user name is admin and the default password is 1111.  This procedure causes the printer to restart and be unavailable over the network for several minutes. Phaser 7800 Color Printer System Administrator Guide...

  • Page 78: Smart Esolutions And Billing Information

    SMart eSolutions is not available in all countries. See your Xerox representative for details. Before you begin:  Create an account on Xerox.com to receive your meter read information. To create an account, go to www.xerox.com/meterreads.  Ensure that SNMP and TCP/IP are enabled.

  • Page 79: View Usage And Billing Information

    The printer supply list appears with the current % Life Remaining of each supply. ® Note: If the % Life Remaining is zero, no data has been transmitted to Xerox View Usage and Billing Information Usage Counters The Usage Counters page displays the total number of pages printed or generated by the printer.

  • Page 80: Cloning

    If View Feature Details is selected, the Install Clone File field does not appear. Click Hide Feature Details to see the Install Clone File field. Click Install. Note: This procedure causes the printer to restart and be unavailable over the network for several minutes. Phaser 7800 Color Printer System Administrator Guide...

  • Page 81: Font Management Utility

    The CentreWare Font Management Utility allows you to manage fonts on one or more printers on your ® ® network. You can download the Xerox CentreWare Font Management Utility on the Xerox website at www.xerox.com/office/7800drivers. Use the utility to download soft fonts to your printer, such as your company branded fonts or unicode fonts to support multiple languages.

  • Page 82: Network Logs

    Basic records a minimum list of network actions that have occurred on the printer.  Enhanced records a detailed list of network actions that have occurred on the printer. Only use Enhanced logging when instructed to do so by a Xerox representative as it can cause increased job processing times. Touch OK.

  • Page 83: Customizing Printer Contact Information

    You can customize this information to display your company contact information for printer users. To add your own custom information: In CentreWare Internet Services, click Support. Click Edit Settings. Update the fields with your information and click Save. Phaser 7800 Color Printer System Administrator Guide...

  • Page 84: Updating The Printer Software

     Determine the current software version of your printer.  ® Download the latest software update file in .dlm format from the Xerox support website at www.xerox.com/office/7800support. To determine the software version: In CentreWare Internet Services, click Properties > General Setup.

  • Page 85: Manually Updating The Software Using A Usb Flash Drive

    Copy the software .dlm file to this directory. Insert the USB Flash Drive into the USB host port of the printer. The software upgrade process begins. When the software update completes, the printer restarts. Phaser 7800 Color Printer System Administrator Guide...

  • Page 86: Calibration

    Color Calibration adjusts the printer to make corrections to color density and gray balance.  Color Registration adjusts the printer to make corrections to blurry or hazy prints, or prints with color halos. Follow the onscreen instructions. Phaser 7800 Color Printer System Administrator Guide...

  • Page 87: Troubleshooting Tools

    Resolve Problems allows you to select from a list of problems, and provides instructions to help you solve the problem.  Test Pages allows you to print test pages for troubleshooting.  Fault History lists recent errors that occurred on the printer. Phaser 7800 Color Printer System Administrator Guide...

  • Page 88: Service Tools

    Service Tools are diagnostic, logging, and analysis tools, used primarily by a Xerox representative that services your printer. If you are troubleshooting a problem with a Xerox representative on the phone, you may be asked to use the Service Tools.

  • Page 89: Customization And Expansion

    Customization and Expansion This chapter includes:  Driver Download Link ..............................90 Phaser 7800 Color Printer System Administrator Guide...

  • Page 90: Driver Download Link

    The driver installation link appears on the CentreWare Internet Services Welcome, Print, and Support pages. This link goes to the default driver and downloads page for your printer on the Xerox Support website. You can hide or customize this link to go to a location on your network where you post driver installation files for users.

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