Jeep Wrangler Owner's Manual page 207

206 IN CASE OF EMERGENCY
back through the Emergency Call system. Once the call
has ended, you can still call the emergency service
operator to indicate additional information by pushing the
button again.
To Use SOS-Emergency Call
Push and hold the SOS-Emergency Call button for a few
seconds. The LED, located within the SOS button, will blink
once and then stay on indicating a call has been placed.
NOTE:
If the SOS-Emergency Call button is accidentally pushed,
there is a 10 second delay before the call is placed. The
system will issue a verbal alert that a call is about to be
made. To cancel the call connection, push the SOS-Emer-
gency Call button again.
Once a connection between the vehicle and an emergency
service operator is made, the SOS-Emergency Call system
will transmit the following important vehicle information to
the operator:
 Indication that the occupant placed an SOS-Emergency
Call.
 The Vehicle Identification Number (VIN).
 The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency service
operator to determine if additional help is needed.
The SOS-Emergency Call has priority over other audio
sources, which will be muted. If you have a phone
connected via Bluetooth®, it is disconnected and
reconnected at the end of the SOS-Emergency Call. Voice
prompts will guide you during the SOS-Emergency Call. If a
connection is made between an emergency service
operator and your vehicle, emergency service operators
may record conversations and sounds within your vehicle
once a connection is made, and by using the service you
consent to having this information shared.
SOS-Emergency Call System Limitations
When the ignition switches to the RUN position, the
Emergency Call system runs a routine check. During this
check, a red indicator will illuminate for about three
seconds. This signal must not be confused with a fault
warning. In the event of a malfunction, the red indicator
would remain on. If the SOS-Emergency Call system
detects a malfunction, any of the following may occur at
the time the malfunction is detected:
 The LED within the SOS button will continuously illumi-
nate red.
 The Emergency Call system is powered by its own
non-rechargeable battery to ensure operation, even
when the vehicle battery is discharged or discon-
nected. When system battery is discharged, the instru-
ment cluster display will show a special message,
different than other messages referring to other types
of faults. In this case, the system works only if powered
by the vehicle's battery.
 The instrument cluster will display a message alerting
you to contact the Service Network along with a failure
warning light.
Even if the SOS-Emergency Call system is fully functional,
external or uncontrolled factors may prevent or stop
SOS-Emergency Call operation. These include, but are not
limited to, the following factors:
 The ignition is in OFF position.
 The vehicle's electrical systems are not intact.
 The SOS-Emergency Call system software and/or hard-
ware is damaged during a vehicle collision.
 There are network problems that could limit or impair
service operation (e.g., error by operator, busy network,
bad weather, etc.).
If the vehicle battery connection fails due to a collision or
accident, the system can support an SOS-Emergency Call
for a limited period of time. If the battery is disconnected
for service, the system turns off. In this case, it will be
possible to make an SOS-Emergency Call only when the
battery is reconnected to the vehicle's electrical system.