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Solving Problems
The Date and Time Are Incorrect
Error occurred in power supply.
Solutions
After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may
show the wrong time. Set the date and the time correctly in Settings > General Settings > Basic Settings
> Date/Time Settings on the control panel.
The Root Certificate Needs to be Updated
The root certificate has expired.
Solutions
Run Web Config, and then update the root certificate.
"Application for Configuring Printer Operations (Web Config)" on page 210
&
Cannot Perform Manual 2-sided Printing (Windows)
EPSON Status Monitor 3 is disabled.
Solutions
On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status
Monitor 3.
However, it may not be available when the printer is accessed over a network or is used as a shared
printer.
The Print Settings Menu is Not Displayed (Mac OS)
The Epson Printer Driver has Not been Installed Correctly.
Solutions
If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra
(10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9),
the Epson printer driver has not been installed correctly. Enable it from the following menu.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
remove the printer, and then add the printer again.
macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit.
Cannot Make Calls on the Connected Telephone
The phone cable is not connected correctly.
Solutions
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial
tone through the receiver, connect the phone cable correctly.
>
Cannot Operate the Printer as Expected
>
Operations are Slow
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