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Solving Problems
The printer is printing high density data such as photos on plain paper.
Solutions
If you are printing high-density data such as photos on plain paper, printing may take some time to
maintain print quality. This is not a malfunction.
Printing Slows Down Dramatically During Continuous Printing
The function that prevents the printer mechanism from overheating and being damaged is
operating.
Solutions
You can continue printing. To return to normal printing speed, leave the printer idle for at least 30
minutes. Printing speed does not return to normal if the power is off.
Scanning Speed Is Slow
Scanning at a high resolution.
Solutions
Try scanning at a lower resolution.
LCD Screen Gets Dark
The printer is in sleep mode.
Solutions
Tap anywhere on the LCD screen to return it to its former state.
Operation Sounds Are Loud
Quiet Mode is disabled on the printer.
Solutions
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Control panel
Select
on the home screen, and then select On.
❏ Windows
Select On as the Quiet Mode on the printer driver's Main tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
Quiet Mode setting.
>
Cannot Operate the Printer as Expected
>
Operations are Slow
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