Epson WF-2930 User Manual
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Epson WF-2930 User Manual

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WF-2930 User's Guide

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Summary of Contents for Epson WF-2930

  • Page 1 WF-2930 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power Off Timer Settings ..................27 Using the Epson Smart Panel Mobile App..................27 Voice-activated Printing ........................28 Epson Connect Solutions for Smartphones, Tablets, and More ............28 Setting Up Epson Connect Services....................29 Using Epson Email Print ....................... 30 Using Epson Remote Print ......................
  • Page 4 Using Epson Print and Scan App with Windows Tablets ..............33 Using the Mopria Print Service ......................33 Wi-Fi Networking ............................35 Network Security Recommendations ....................35 Wi-Fi Infrastructure Mode Setup......................36 Selecting Wireless Network Settings from the Control Panel ............37 Wi-Fi Direct Mode Setup ........................
  • Page 5 Changing the Language of the Printer Software Screens ............101 Changing Automatic Update Options ..................102 Printing with the Built-in Epson Driver - Windows 10 S..............103 Selecting Print Settings - Windows 10 S..................103 Printing on a Mac ..........................107 Selecting Basic Print Settings - Mac ...................
  • Page 6 Setting Up a WSD Port (Windows 7/Windows Vista) .............. 124 Starting a Scan Using Epson ScanSmart ..................125 Starting a Scan Using the Epson Scan 2 Icon ................126 Starting a Scan from a Scanning Program................... 129 Starting a Scan from a Smartphone or Tablet................131 Scanning a Document in Epson ScanSmart..................
  • Page 7 Additional Scanning Settings - Main Settings Tab ............... 151 Additional Scanning Settings - Advanced Settings Tab ............... 152 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........153 Image Format Options......................... 154 Scan Resolution Guidelines ......................155 Faxing...............................
  • Page 8 Checking Cartridge and Maintenance Box Status - Windows............200 Checking Cartridge and Maintenance Box Status - Mac ............. 203 Purchase Epson Ink Cartridges and Maintenance Box ..............204 Ink Cartridge and Maintenance Box Part Numbers..............204 Removing and Installing Ink Cartridges.................... 205 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 9 Power Cleaning Using a Computer Utility ................230 Aligning the Print Head Using the Product Control Panel ..............232 Cleaning the Paper Guide ........................ 233 Cleaning and Transporting Your Product ..................... 236 Cleaning Your Product ........................236 Cleaning the Print Head Path ......................239 Transporting Your Product .......................
  • Page 10 Incorrect Colors ........................... 284 Solving Scanning Problems ......................285 Scanning Software Does Not Operate Correctly ................. 286 Cannot Start Epson Scan 2 ......................286 Scanning is Slow ......................... 287 Cannot Save a Scan to a Shared Folder Over a Network............288 Solving Scanned Image Quality Problems ..................
  • Page 11 Resetting the Epson Scan 2 Settings ..................294 Solving Faxing Problems........................294 Cannot Send or Receive Faxes ....................295 Cannot Receive Faxes with a Telephone Connected to Your Product ........297 Fax Memory Full Error Appears....................297 Fax Quality is Poor ........................298 Sent Fax is Received in an Incorrect Size ...................
  • Page 12 Binding Arbitration and Class Waiver ....................321 Trademarks ............................324 Copyright Notice..........................325 libTIFF Software Acknowledgment....................326 A Note Concerning Responsible Use of Copyrighted Materials........... 326 Default Delay Times for Power Management for Epson Products ..........326 Copyright Attribution ........................327...

  • Page 13: Wf-2930 User's Guide

    WF-2930 User's Guide Welcome to the WF-2930 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.

  • Page 15: Product Parts - Front And Top

    Product Parts - Front and Top Automatic Document Feeder (ADF) cover ADF input tray ADF edge guide ADF document support ADF output tray Rear paper feeder...

  • Page 16: Product Parts - Inside

    Paper support Rear feed edge guides Output tray Paper stopper Parent topic: Product Parts Locations Product Parts - Inside Document cover Scanner glass...
  • Page 17 Control panel Scanner unit support Scanner unit Ink cartridge holder (do not remove) Parent topic: Product Parts Locations...

  • Page 18: Product Parts - Back

    Product Parts - Back Maintenance box cover Rear cover AC inlet EXT port LINE port USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting the Control Panel Position Navigating the LCD Screen...

  • Page 19: Control Panel Buttons And Lights

    Viewing Help Topics Selecting the Date and Time Changing LCD Screen Language Adjusting Control Panel Sounds Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights power button and light LCD screen help button Arrow buttons and OK button cancel button Keypad C clear button...

  • Page 20: Adjusting The Control Panel Position

    start button reset button back button received fax light home button Parent topic: Using the Control Panel Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.

  • Page 21: Status Icon Information

    • To change a setting, press the arrow buttons to highlight the setting and press the OK button. • To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard.

  • Page 22: Entering Characters On The Lcd Screen

    Icons Description A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Moves the cursor left or right Switches display between uppercase and lowercase letters, numbers, or symbols Enters a space Deletes the previous character...

  • Page 23: Selecting The Date And Time

    1. Press the help button. You see this screen: 2. Select Troubleshooting or How To and follow the on-screen instructions to view instructions or animations. Parent topic: Using the Control Panel Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

  • Page 24: Changing Lcd Screen Language

    3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.

  • Page 25: Adjusting Control Panel Sounds

    3. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup > Sound. You see a screen like this: 3.

  • Page 26: Using Power Saving Settings

    You see a screen like this: 3. Select Disable. Note: You need to restart the printer to enable the setting. Select Yes. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.

  • Page 27: Changing The Power Off Timer Settings

    Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.

  • Page 28: Voice-Activated Printing

    1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.

  • Page 29: Setting Up Epson Connect Services

    Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...

  • Page 30: Using Epson Email Print

    Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

  • Page 31: Using Airprint

    Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Related references Paper Source Settings Options Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables.

  • Page 32: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 33: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 34 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 35: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 36: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 37: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 38 7. Enter your wireless password. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. 8. Select OK when you finish entering your password. 9. Do one of the following: •...

  • Page 39: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 40 You see a screen like this: 4. Do one of the following: • Open the Epson Smart Panel app on your device and use the information on the LCD screen to select your product. Skip to step 6. • To connect without using the Epson Smart Panel app, press the left arrow button and go to the next step.

  • Page 41: Wi-Fi Protected Setup (Wps)

    Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.

  • Page 42: Printing A Network Status Sheet

    7. Follow the instructions on the LCD screen to complete WPS setup. 8. Press the home button to exit. If the network connection is successful, the icon is displayed on the Wi-Fi Setup screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

  • Page 43: Printing A Network Connection Report

    Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.

  • Page 44: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 45 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 46 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 47 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 48 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 49: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.

  • Page 50: Changing A Usb Connection To A Wi-Fi Connection

    Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet.

  • Page 51: Disabling Wi-Fi Features

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 52: Disabling Wi-Fi Direct (Simple Ap) Mode

    Parent topic: Changing or Updating Network Connections Disabling Wi-Fi Direct (Simple AP) Mode You may need to disable your product's Wi-Fi Direct connection if you change your network connection type or need to solve a problem with your network connection. Note: When the Wi-Fi Direct (Simple AP) connection is disabled, all computers and smart devices connected to the product in Wi-Fi Direct (Simple AP) mode are disconnected.

  • Page 53: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper Feeder Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 54 2. Pull out the output tray and open the paper stopper. 3. Slide the edge guides out all the way. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 55 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the rear paper feeder. • Load up to 10 envelopes in the center of the rear paper feeder. Load them printable side up, short edge first, and flap facing down.
  • Page 56 • To load a sheet of paper longer than legal size, close the paper support and flatten the leading edge of the paper as shown. Select User-Defined as the paper size setting. 6. Slide the edge guides against the paper, but not too tightly. If prompted by the product, select the size and type of the paper you loaded.

  • Page 57: Paper Loading Capacity

    • Fan and align the edges of envelopes before loading. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or exposed adhesive flaps.
  • Page 58 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]): 80 sheets Legal (8.5 × 14 inches [216 × 356 mm]): 1 sheet Epson High Quality Ink Jet Paper 80 sheets Epson Premium Presentation Paper Matte 20 sheets...

  • Page 59: Double-Sided Printing Capacity

    [182 × 257 mm to 215.9 × 297 mm])*, or user-defined (2.13 × 3.39 inches to 8.5 × 87.24 inches [54 × 86 mm to 215.9 × 1200 mm])* Epson Bright White Pro Letter (8.5 × 11 inches 100 sheets 30 sheets Paper [216 ×...

  • Page 60: Borderless Paper Type Compatibility

    You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss •...

  • Page 61: Compatible Epson Papers

    You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size...
  • Page 62 4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) Epson High Quality Ink Jet Paper A4 (8.3 × 11.7 inches S041117 [210 × 297 mm]) Letter (8.5 × 11 inches S041111 [216 ×...

  • Page 63: Paper Or Media Type Settings - Printing Software

    Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy...

  • Page 64: Paper Type Settings - Control Panel

    Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Envelopes...

  • Page 65: Selecting The Default Paper Source Settings

    Paper type loaded Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Prem.

  • Page 66: Paper Source Settings Options

    5. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Available settings Description Settings option Paper Setting...

  • Page 67: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 68 1. Open the document cover. Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 69: Placing Originals In The Automatic Document Feeder

    Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.
  • Page 70 Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > ADF. Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
  • Page 71 4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: Do not add originals while scanning.

  • Page 72: Adf Original Document Specifications

    Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 30 sheets [216 × 279 mm]) (64 to 95 g/m²) or 0.13 inches (3.3 mm) A4 (8.3 ×...

  • Page 73: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass or in the ADF. 2. Load the paper you want to print on in the product.
  • Page 74 7. To print more than one copy, use the keypad to enter a number (up to 99). Note: Press the C clear button to clear the amount of copies, if necessary. 8. Press the OK button to view the print settings for the copies. You see a screen like this: 9.

  • Page 75: Copying Options

    To cancel copying, press the stop button. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Loading Paper in the Rear Paper Feeder Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 76 Copying option Available settings Description Custom Size 25 - 400 in 1% Adjusts the amount to re-size the original. increments Original Size Letter or A4 Select the document size of your original Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies multiple page documents onto one sheet.

  • Page 77: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 78: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 79 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 80: Print Quality Options - Windows

    Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.

  • Page 81: Selecting Double-Sided Printing Settings - Windows

    Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 82 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
  • Page 83 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 84: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.

  • Page 85: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 86 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...

  • Page 87: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 88: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 89: Header/Footer Settings - Windows

    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.

  • Page 90: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.

  • Page 91: Selecting Extended Settings - Windows

    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
  • Page 92 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.

  • Page 93: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.

  • Page 94: Printing Your Document Or Photo - Windows

    Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 95 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 96: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 97: Locking Printer Settings - Windows

    Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers &...

  • Page 98: Locked Setting Options

    You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
  • Page 99 Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...

  • Page 100: Selecting Default Print Settings - Windows

    Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 101: Changing The Language Of The Printer Software Screens

    These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.

  • Page 102: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.

  • Page 103: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 104 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 105 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 106 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 107: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 108: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 109 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 110 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.
  • Page 111 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 112: Print Quality Options - Mac

    Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing.

  • Page 113: Selecting Page Setup Settings - Mac

    Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 114: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 115 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2.

  • Page 116: Double-Sided Printing Options And Adjustments - Mac

    Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.

  • Page 117: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 118: Selecting Printing Preferences - Mac

    Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 119: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 120: Printing Your Document Or Photo - Mac

    Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 121: Checking Print Status - Mac

    Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson...

  • Page 122: Printing With Epson Photo

    Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.

  • Page 123: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...

  • Page 124: Setting Up A Wsd Port (Windows 7/Windows Vista)

    Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x). Skip to step 5. 4. Choose one of the following options: • Preview on Computer to preview the scanned image on a computer before saving. (Windows 7 or later or OS X 10.11.x or later).

  • Page 125: Starting A Scan Using Epson Scansmart

    Related topics Wi-Fi Networking Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them. • Windows 11: Click , then search for Epson ScanSmart and select it.

  • Page 126: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 127 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
  • Page 128 You see an Epson Scan 2 window like this:...

  • Page 129: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 130 You see an Epson Scan 2 window like this:...

  • Page 131: Starting A Scan From A Smartphone Or Tablet

    Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 132 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 133 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...

  • Page 134: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Related topics...

  • Page 135: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 136: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 137: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 138 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.

  • Page 139: Selecting Epson Scansmart Settings

    Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 140: Changing The Scan Settings

    2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.
  • Page 141 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...

  • Page 142: Changing The File Name Settings

    Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 143: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 144 You see a screen like this: 2. Click the Save Settings tab.

  • Page 145: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
  • Page 146 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...

  • Page 147: Customizing Action Icons

    Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.

  • Page 148: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 149 You see this window:...
  • Page 150 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF, if necessary.

  • Page 151: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.

  • Page 152: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 153: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.

  • Page 154: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 155: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 156 • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...

  • Page 157: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 158 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 159 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. Note: If your telephone has a fax function, disable the fax function before connecting it. If you are not able to completely disable the fax function on your telephone, you may not be able to use it as an external telephone.
  • Page 160 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings.

  • Page 161: Setting Up Fax Features

    Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
  • Page 162 You see a screen like this: 3. Select Fax Setting Wizard. 4. Press the OK button to proceed. 5. On the Enter Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when finished.

  • Page 163: Selecting The Line Type

    8. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, press the OK button to select Yes and go to the next step. • If you did not connect an external telephone or answering machine, press the cancel button to select No and go to step 10.

  • Page 164: Setting The Number Of Rings To Answer

    You see a screen like this: 3. Select Use to activate the setting. 4. Use the keypad to enter the access code, such as 9, and press the OK button. Note: You cannot send faxes to contacts that have external access codes such as 0 or 9. If you have registered recipients in Contacts using an external access code such as 0 or 9, set Access Code to Do Not Use.

  • Page 165: Selecting Advanced Fax Settings

    You see a screen like this: 5. Use the keypad to enter the number of rings, then press the OK button. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.

  • Page 166: Basic Settings - Fax

    You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
  • Page 167 Setting Options Description Dial Tone Detection Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter). However, turning this setting off may cause the product to drop the first digit of a fax number. Automatically dials the number you enter for faxing when the product detects a dial tone.

  • Page 168: Receive Settings - Fax

    Setting Options Description Remote Receive Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you select On, you must also enter a Start Code. If you are using a cordless handset with its base connected to the product, you can start receiving the fax by entering the code using the handset.

  • Page 169: Report Settings - Fax

    Setting Options Description 2-Sided Select On to print incoming faxes double sided. You can also select the Binding Margin. Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document. First Page Select to print incoming faxes as soon as the product Received...

  • Page 170: Security Settings - Fax

    Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Set the security options you want to use for fax data. Setting Options Description Direct Dialing Does not restrict dialed fax numbers. Restrictions Allows faxing only to numbers stored in the contacts list or history.
  • Page 171 • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...

  • Page 172: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 173: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 174: Setting Up Contacts Using The Product Control Panel

    Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact...
  • Page 175 You see a screen like this: 4. Press the OK button to select Contacts Manager. You see a screen like this: 5. Select Add Entry. 6. Select the registry number you want to use for the contact you are adding. 7.

  • Page 176: Editing Or Deleting A Contact

    9. Use the keypad to enter the fax number. You can enter up to 64 characters. Press the OK button when you are done. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.

  • Page 177: Creating A Contact Group

    You see a screen like this: 4. Select Contacts Manager. 5. Do one of the following: • To edit an entry, select Edit. Select the entry you want to edit and press the OK button. Follow the on-screen instructions to revise the information as necessary. •...
  • Page 178 You see a screen like this: 3. Press the OK button to select Menu. You see a screen like this: 4. Select Contacts Manager. 5. Select Add Group. 6. Select the registry number you want to use for the group you are adding. 7.

  • Page 179: Editing Or Deleting A Contact Group

    9. Select each contact you want to include in your group by pressing the right arrow button, then press the OK button. A check mark appears next to each selected contact. 10. Press the OK button to select Add Entry. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group...

  • Page 180: Sending Faxes

    You see a screen like this: 4. Select Contacts Manager. 5. Do one of the following: • To edit an entry, select Edit. Select the entry you want to edit and press the OK button. Follow the on-screen instructions to revise the information as necessary. •...

  • Page 181: Sending A Fax Using The Keypad, Contact List, Or History

    Dialing Fax Numbers from a Connected Telephone Parent topic: Sending Faxes Related tasks Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history.

  • Page 182: Fax Sending Options

    Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
  • Page 183 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Photo Density Varying levels Lets you select from various density levels available ADF Continuous Scan Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning Original Size (Glass)

  • Page 184: Sending A Fax At A Specified Time

    Setting Options Description Additional Header Info Your Phone Selects which additional information is included on the Number fax header Destination List Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice.

  • Page 185: Dialing Fax Numbers From A Connected Telephone

    6. Select Fax Send Settings. 7. Select Send Fax Later. 8. Select On. 9. Enter your desired time and press the OK button. 10. Press the back button twice to return to the main fax screen. 11. Press the start button to send the fax. Note: To cancel faxing, press the cancel button.

  • Page 186: Sending Faxes Using The Fax Utility - Windows

    4. Select Fax. 5. Press the OK button, select Scan Settings or Fax Send Settings to make any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, press the start button to start sending the fax.
  • Page 187 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 188 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.

  • Page 189: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 190 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on the Mac OS version and the application you are using.
  • Page 191 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 192: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic:...

  • Page 193: Receiving Faxes Automatically

    Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).

  • Page 194: Receiving A Fax By Polling

    Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.

  • Page 195: Checking Fax Status

    Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.

  • Page 196: Fax Report Options

    You see a screen like this: 3. Press the OK button to select Menu. 4. Select More. 5. Select Fax Report. 6. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Prints a report for the previously sent fax or fax received through polling.

  • Page 197: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 198 • Do not drop or knock ink cartridges against hard objects; this can cause leakage. • Do not remove or tear the label on the cartridge; this can cause leakage. • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier.

  • Page 199: Check Cartridge And Maintenance Box Status

    • Do not put your hand inside the product or touch any cartridges during printing. • Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Ink Consumption •...

  • Page 200: Checking Cartridge And Maintenance Box Status - Windows

    1. Press the home button, if necessary. 2. Select Settings. 3. Select Supply Status. 4. Do one of the following: • Select Ink Level to display the ink cartridge levels for each color. Press the OK button when you are done. •...
  • Page 201 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 202 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 203: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 204: Purchase Epson Ink Cartridges And Maintenance Box

    800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.

  • Page 205: Removing And Installing Ink Cartridges

    – Yellow 232420 – Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 206 2. Lift up the scanner unit until it locks into place. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product.
  • Page 207 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. If you cannot remove the ink cartridge, firmly pull it straight up. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
  • Page 208 4. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times. Do not shake the color ink cartridges. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5.
  • Page 209 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 210 8. When you finish replacing the cartridges, lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Caution: Be careful not to trap your hands or fingers when opening or closing the scanner unit. Note: The scanner unit cannot be opened from the position shown below.

  • Page 211: Printing With Black Ink And Expended Color Cartridges

    Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Safety Precautions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace the expended color cartridge as soon as possible for future printing.

  • Page 212: Printing With Expended Color Cartridges - Windows

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 213: Printing With Expended Color Cartridges - Mac

    Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper, letterhead, or on an envelope. 1. Click the printer icon in the Dock. 2.

  • Page 214: Conserving Low Black Ink With Windows

    Letterhead as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink...

  • Page 215: Replacing The Maintenance Box

    • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you install a new black ink cartridge. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin.
  • Page 216 3. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover. Note: Do not remove the maintenance box cover or the maintenance box except when replacing the maintenance box, otherwise ink may leak. 4.
  • Page 217 Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag, and do not touch the areas shown here. Doing so may prevent normal operation and you may get smeared with ink. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 218 6. Insert the new maintenance box into the holder and push it all the way in until it clicks into place. 7. Insert the maintenance box cover and tighten the screw to secure the cover. If you cannot re-attach the cover, the maintenance box may not be installed correctly. Remove and re-install the maintenance box.
  • Page 219 Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Safety Precautions...

  • Page 220: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 221: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1.

  • Page 222: Checking The Nozzles Using A Computer Utility

    Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, select No. • If there are gaps or the pattern is faint, select Yes and continue. Follow the instructions on the screen to clean the print head. •...
  • Page 223 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 224 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish.

  • Page 225: Print Head Cleaning

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.

  • Page 226: Cleaning The Print Head Using A Computer Utility

    Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. Select Nozzle Check. 7. Select Finish to print a nozzle check pattern and confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours.
  • Page 227 You see a window like this: 4. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next. 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
  • Page 228 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning •...

  • Page 229: Power Cleaning

    • If there are gaps or the pattern is faint, click Clean to clean the print head again. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.

  • Page 230: Power Cleaning Using A Computer Utility

    If the print quality did not improve, turn off the printer and wait at least 12 hours before running another nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
  • Page 231 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 232: Aligning The Print Head Using The Product Control Panel

    Parent topic: Power Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using a Computer Utility Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.

  • Page 233: Cleaning The Paper Guide

    7. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For each pattern, select the number representing the pattern with the least amount of separation or overlap. •...
  • Page 234 5. Press the start button to start cleaning the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. 7. If the paper is still smeared with ink, turn off the product and open the scanner unit. Caution: Do not touch the flat white cable or translucent film inside the product.
  • Page 235 9. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Note: The scanner unit cannot be opened unless it has been completely closed. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Rear Paper Feeder...

  • Page 236: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 237 Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. 6. Clean the scanner glass and the areas shown below with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Wipe off any remaining liquid. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 238 9. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers; you may damage them. Use the ADF after the rollers have dried.

  • Page 239: Cleaning The Print Head Path

    11. Clean the area shown here. 12. Clean the outer case and control panel with a soft, clean cloth moistened with a little water. If you cannot remove the dirt, try cleaning with a soft cloth moistened with a mild detergent. Parent topic: Cleaning and Transporting Your Product Cleaning the Print Head Path...
  • Page 240 4. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.
  • Page 241 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail (do not touch) Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print.

  • Page 242: Transporting Your Product

    6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product.
  • Page 243 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 244 Caution: Do not touch the flat white cable inside the product and do not put tape on the flat white cable; otherwise, you may damage your product. 7. Close the scanner unit. Note: The scanner unit cannot be opened from the position shown below. Close it completely before operating your product or opening the scanner unit again.
  • Page 245 8. Close the output tray and paper support, lower the control panel, and close the rear feed. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.

  • Page 246: Solving Problems

    Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.

  • Page 247: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 248 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 249: Running A Product Check

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 250: Resetting Control Panel Defaults

    Uninstall Your Product Software Related references Where to Get Help Related tasks Loading Paper in the Rear Paper Feeder Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults.

  • Page 251: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 252: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

  • Page 253: Product Cannot Connect To A Wireless Router Or Access Point

    Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 254: Network Software Cannot Find Product On A Network

    • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
  • Page 255 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 256: Product Does Not Appear In Mac Printer Window

    Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 257 • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.

  • Page 258: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 259: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.

  • Page 260: Originals Do Not Feed From The Automatic Document Feeder

    Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.

  • Page 261: Paper Feeding Problems

    Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. •...

  • Page 262: Paper Jam Problems Inside The Product

    against the edge of the originals. Check that the ADF icon appears on the Copy, Scan, or Fax screen; if not, remove and replace the originals. • Clean the inside of the ADF. • Make sure an original has not been placed on the scanner glass. An original on the scanner glass takes precedence over those in the ADF.
  • Page 263 Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Remove the jammed paper carefully or you may damage the product.
  • Page 264 Caution: Do not touch the flat white cable or the translucent film inside your product. Doing so may cause a malfunction. 4. Close the scanner unit. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely.

  • Page 265: Paper Jam Problems In The Rear Cover

    Document Jams in the Automatic Document Feeder Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Squeeze the tabs and remove the rear cover. 3.

  • Page 266: Document Jams In The Automatic Document Feeder

    4. Carefully remove any jammed paper from the rear cover. 5. Replace the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
  • Page 267 3. Open the ADF cover. 4. Carefully remove any jammed pages from beneath the ADF.
  • Page 268 5. Raise the ADF input tray. Caution: Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged.
  • Page 269 6. Remove the jammed paper. 7. Lower the ADF input tray.

  • Page 270: Paper Ejection Problems

    8. Close the ADF cover until you hear a click. 9. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.

  • Page 271: Solving Problems Printing From A Computer

    • If you are using letterhead paper, select the appropriate paper type setting. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Printing Software Related tasks Cancelling Printing Using a Product Button Selecting the Paper Settings for Each Source - Control Panel Loading Paper in the Rear Paper Feeder Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
  • Page 272 • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...

  • Page 273: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 274 • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print.

  • Page 275: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 276: Inverted Image

    Parent topic: Solving Problems Related tasks Using AirPrint Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 277: Incorrect Margins On Printout

    Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 278: Incorrect Characters Print

    • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.

  • Page 279: Slanted Printout

    • Clean the scanner glass and document cover. • If the edges of a copy are cropped, slightly move the original away from the edges of the scanner glass. • Make sure you selected the correct margins for your paper size in your printing program. •...

  • Page 280: Solving Print Quality Problems

    Selecting Basic Print Settings - Mac Aligning the Print Head Using the Product Control Panel Loading Paper in the Rear Paper Feeder Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 281: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 282 • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you printed on the wrong side of photo paper, clean the paper path. •...

  • Page 283: Faint Printout Or Printout Has Gaps

    Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 284: Incorrect Colors

    • Align the print head. • If a cross-hatch pattern appears in the copied image, change the Reduce/Enlarge setting. If a cross- hatch pattern still appears, place the original at a slightly different angle. • You may need to increase the image resolution or print a smaller size; see your software documentation.

  • Page 285: Solving Scanning Problems

    • Try changing the Scene Correction setting to something other than Automatic. • If you are using a Mac, select ColorSync from the Color Matching menu of the driver. • For best results, use genuine Epson paper. • Remove any dust or dirt on the originals and clean the scanner glass.

  • Page 286: Scanning Software Does Not Operate Correctly

    • When scanning multiple originals using Epson ScanSmart, make sure there is a gap of at least 0.8 inches (20 mm) between the originals. • Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.

  • Page 287: Scanning Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 288: Cannot Save A Scan To A Shared Folder Over A Network

    • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed. • If you are scanning over a network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed.

  • Page 289: Solving Scanned Image Quality Problems

    Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

  • Page 290: Scanned Image Quality Problems

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 291: Image Consists Of A Few Dots Only

    Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...

  • Page 292: Line Of Dots Appears In All Scanned Images

    Related references Additional Scanning Settings - Advanced Settings Tab Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.

  • Page 293: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original.

  • Page 294: Scanned Image Edges Are Cropped

    Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems Solving Faxing Problems Check these solutions if you have problems faxing with your product.

  • Page 295: Cannot Send Or Receive Faxes

    Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 296 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 297: Cannot Receive Faxes With A Telephone Connected To Your Product

    Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. •...

  • Page 298: Fax Quality Is Poor

    Related references Fax Sending Options Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. • Contact the fax sender and ask them to send the fax in a higher resolution. •...

  • Page 299: Received Fax Is Not Printed

    (Settings) > Apps or System > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

  • Page 300: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 301: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 302 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 303: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 304: Mac System Requirements

    • Windows Server 2003 SP2 or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support...

  • Page 305: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 306: Printable Area Specifications

    Weight 20 lb (75 g/m ) to 27 lb (100 g/m Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum...
  • Page 307 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications...

  • Page 308: Automatic Document Feeder (Adf) Specifications

    Automatic Document Feeder (ADF) Specifications Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) 8.5 × 13 inches (216 × 330 mm) Legal (8.5 × 14 inches [216 × 356 mm]) Paper type Plain paper Paper weight...

  • Page 309: Fax Specifications

    Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source...

  • Page 310: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.

  • Page 311: Dimension Specifications

    Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Stored: 8.6 inches (218 mm) Printing: 9.5 inches (242 mm) Width 14.8 inches (375 mm) Depth Stored: 11.8 inches (300 mm) Printing: 22.7 inches (577 mm) Weight 11.5 lb (5.2 kg) (without ink cartridges or power cord) Parent topic:...

  • Page 312: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 313: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 314 the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications...

  • Page 315: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 316 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.

  • Page 317: Lcd Screen Safety Instructions

    • Do not press too hard on the LCD screen or subject it to heavy impacts. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.

  • Page 318: Wireless Connection Safety Instructions

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.

  • Page 319: Fcc Compliance Statement

    If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 320 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.

  • Page 321: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 322 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 323 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 324: Trademarks

    Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement.

  • Page 325: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 326: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 327: Copyright Attribution

    Copyright Attribution © 2022 Epson America, Inc. 08/22 CPD-62192 Parent topic: Copyright Notice...

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