Avaya INDeX 9.1 Manual page 16

Switching a Divert On
Switching a Divert Off
INDeX 9.1 Standard Telephone
A divert is switched on by setting a divert number. It is switched off
by cancelling that number.
When divert all is on, you hear a repeated single pip if you lift the
handset but you can still make calls. Switching divert all on takes the
phone out of group and no calls.
To set a divert number:
1. Lift the handset and immediately dial 0.
2. Broken dial tone: Dial 10 (divert all), 11 (divert on busy) or 12
(divert on no answer).
3. Loud pip: Dial the phone's 4-digit passcode (see page 17).
You will then hear either:-
• Continuous tone: Passcode wrong, replace the handset.
• Three soft-tones: Divert number already set.
To clear the stored number, press .
• Single soft tone: No divert number set.
To set a divert number, press
followed by #. If you enter an external number remember to add
the normal external call prefix.
•
Continuous tone: Invalid number, replace the handset.
•
Broken dial tone: Number entered okay, replace the
handset.
A divert is switched off by cancelling the stored divert number. To do
this, follow the process for setting a divert and press
stored number.
Page 16 - Diverting Calls
and then dial the number
to clear any
38DHB0002UKDJ Issue 2 (12/00)