Avaya INDeX 9.1 Manual page 11

Busy or Unanswered – Page 11
Arrange a Callback
Camp On and Wait
38DHB0002UKDJ Issue 2 (12/00)
If the extension you call is busy or does not answer, you can set a
callback. When that extension becomes free or is next used, your
phone rings. When you answer, the other extension rings. After
setting a callback you can make other calls, the callback will not take
place if you are busy. You can only arrange one callback at any time.
The Ringer Timeout sets how long a callback rings at your extension
before cancelling (see page 17). The system also cancels callbacks
that have not taken place after a period set by the System Manager
(the default is 2 hours).
To arrange a Call Back:
1. Dial 2.
2. The system ends your call unless you already have a callback
set.
3. Replace the handset.
If the extension you call is busy, you can 'camp on' and wait. This
flashes the lamp on the busy extension if it is an INDeX phone. If it is
an INDeX display phone, the display shows your name and number.
While camped on, you cannot make or receive any other calls.
To Camp On to a busy extension:
1. Dial 3. Do not replace the handset as this ends the call and the
camp on.
INDeX 9.1 Standard Telephone