Siemens MindConnect Nano System Manual page 101

Error Problem
- Problems with USB stick
- Although no LED lights are
shown (except PC ON/WD
MindConnect
with constant GREEN) and
Nano L3-
internet connection is OK,
MAINT LED
MindConnect Nano still
blinking RED
cannot be onboarded to
Insights Hub
- System Error
USB commands
You can run diagnostic and maintenance USB commands on your MindConnect Nano.
The following lists various USB commands and the respective JSON format:
Prerequisites
A MindConnect device e.g. MindConnect Nano
101
Possible cause Possible remedy
- Incorrect
formatting of USB
stick (no FAT or
FAT32)
- USB stick is
damaged
- Write error, USB Check format and partition of the USB
stick is write- stick. It must be FAT or FAT32
protected or its formatted and may only contain a
memory is full. single partition.
- Configuration - Try a new USB stick
file is invalid - Remove and plug an USB stick into
(damaged, MindConnect Nano
illegible) - Check the diagnosis file on the USB
- See also below stick.
Problems with - Check the name of the configuration
USB stick: file. It must have MindConnect Nano
- Configuration ID. Do not change the name of the
file in USB stick downloaded file.
cannot be read or - Check whether the directory is valid.
accepted by (Configuration file must be in the root
MindConnect directory of the USB stick.)
Nano: - Make sure that the data on the USB
- Problems with stick is still valid. (The data, which you
configuration file exported to the USB stick, is still valid
- Configuration only for 7 days.) If it is expired, use the
file is located in asset configuration to export a new
an incorrect valid configuration to your USB stick.
directory. - Switch MindConnect Nano off and
- Expired on again.
configuration file - If the problem persists, contact your
on the USB stick Siemens Support/„Expert Center".
- The
configuration file
is invalid or not
copied to the USB
stick
Unknown
Troubleshooting
7.1 Troubleshooting
MindConnect Nano
System Manual 7/2023