Siemens MindConnect Nano System Manual page 100

Troubleshooting
7.1 Troubleshooting
Error Problem
- Although an asset
MindConnect uploaded to Insights Hub
Nano L2 - Monitor and Visual Analyzer.
ERROR LED - MindConnect Nano cannot
onboard to Insights Hub
MindConnect
Nano L2-
Data loss
ERROR LED
blinking RED
MindConnect
Nano L2-
Firmware update error
ERROR LED
RED
MindConnect
Nano L3-
Onboarding failed
MAINT LED
ORANGE
MindConnect Nano
System Manual 7/2023
Possible cause Possible remedy
- No connection
to data source Check the connection between
- The address of MindConnect Nano and data sources
the data point (Plant Network ports and cables-
configuration can S7/OPC UA Server)
be incorrect - Check the connection between
- Incorrect asset MindConnect Nano and data sources
configuration (Plant Network ports and cables-
- Not S7/OPC UA server)
accomplished - Check data sources configuration.
asset - Check configuration of each data
configuration point.
(Network - Check configuration of your asset
Connection) - (Network Configuration).
Invalid ID of - Check if MindConnect Nano ID is
MindConnect correct.
Nano
MindConnect
Nano was offline
- Check outbound connection
for too long, so it
- Check Ethernet cables
could not send
- Check Proxy (IP address, User
data to Insights
Authentication can be required)
Hub and the
storage is full.
- Make sure that you are using the
- Technical
correct firmware type (MindConnect
problems with a
Nano).
new version of
- MindConnect Nano will automatically
firmware
restart and then firmware update will
- Incorrect
be carried out after a while.
firmware type
- If MindConnect Nano does not
- Certificate
restart automatically, then restart it
problems,
manually: by switching on and off the
Authentication
"power button" on MindConnect
problems etc.
Nano.
- Make sure that the data on the USB
stick still is valid. (The data, which you
exported to the USB stick, is still valid
- Configuration
only for 7 days.). If it is expired, use the
file on the USB
asset configuration to export a new
stick is invalid
valid configuration to your USB stick.
- Internal error
- Check asset configuration and
reconfigure, if it is required and export
a new configuration to USB stick.
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