Other Printing Problems - Ricoh CL3500N Maintenance Manual

Troubleshooting

Other Printing Problems

Status
Toner smears appear on the
print side of the page.
Paper jams occur frequently.
Possible Causes, Descriptions, and Solutions
The paper setting may not be correct. For example, although
you are using thick paper, the setting for thick paper may not
be set.
• Check the paper settings.
See p.9 "Types of Paper and Other
• Check the printer driver's paper settings.
See the printer driver Help.
When [Replace Black PCU] or [Replace Color PCU] appears on
the display, replace the photo conductor unit.
See p.35 "Replacing the Photo Conductor
Confirm that the paper is not curled or bent. Envelopes can
be curled easily. Flatten paper before loading.
See p.5 "Paper and Other Media Supported by This
Number of paper set in the tray exceeds the limit. Confirm
that the top of the stack is not higher than the limit mark inside
the tray.
See p.15 "Loading Paper".
There may be a gap between the rear guide and the paper,
or between the side guides and the paper in the paper tray.
Make sure there are no gaps.
See p.15 "Loading Paper".
Paper is either too thick or too thin.
See p.5 "Paper and Other Media Supported by This
Paper is bent or wrinkled. Use paper that have no bents or
wrinkles.
See p.5 "Paper and Other Media Supported by This
Paper has already been printed on.
See p.5 "Paper and Other Media Supported by This
Paper is damp. Use paper that has been stored properly.
See p.5 "Paper and Other Media Supported by This
When loading paper, separate paper from each other.
Media".
Unit".
Printer".
Printer".
Printer".
Printer".
Printer".
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