Troubleshooting When Using the Facsimile Function
❖ Others
Problem
All fax documents
stored in memory have
been lost. Those docu-
ments include ones
stored through Memory
Transmission/Recep-
tion, Memory Lock, and
Substitute Reception.
3
The following func-
tions are not available:
Forwarding, routing
email received via
SMTP.
When Memory Is Full
This section describes likely causes of and possible solutions for problems relat-
ed to full memory.
Message
Memory is full.
Scanning will be
stopped and only
scanned page(s)
will be stored.
32
Cause
All fax documents are lost from
memory if the machine remains
unpowered for approximately 12
hours or longer.
This function is made unavailable
by the enhanced security function.
Cause
The memory is full.
Solution
If any documents have been lost
for this reason, a Power Failure
Report is automatically printed
when the machine is turned on. If
fax documents stored for Memo-
ry Transmission have been lost,
check the destinations and resend
the documents. If fax documents
received through Memory, Mem-
ory Lock or Substitute Reception
have been lost, ask the senders to
resend the documents. See p.34
"Turning Off the Main Power /
In the Event of Power Failure".
Contact the administrator.
Solution
If you press [Exit], the machine re-
turns to standby mode and starts
transmitting the stored pages.