Ricoh Aficio MP161 Troubleshooting Manual
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Ricoh Aficio MP161 Troubleshooting Manual

Ricoh aficio mp161: supplementary guide
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See also: Scanner Reference , Network Manual
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As Wanted
1
2
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Facsimile Function
3
Troubleshooting When Using the Printer Function
4
Troubleshooting When Using the Scanner Function
5
Troubleshooting When Using the DDST Unit
6
Adding Paper and Replacing Toner
7
Clearing Misfeeds
8
9
Remarks

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh Aficio MP161

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine" before using the machine. When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Facsimile Function Troubleshooting When Using the Printer Function...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. Manuals for machines with copier function only or with the DDST Unit are dif- ferent. See “Manuals for Machines with Copier Function Only or with the DDST Unit”.
  • Page 4 ❖ Network Guide Explains how to configure and operate the machine in a network environ- ment, and use the software provided. This manual covers all models, and includes descriptions of functions and settings that might not be available on this machine. Images, illustrations, and information about operating systems that are supported might also differ slightly from those of this machine.
  • Page 5 Manuals for Machines with Copier Function Only or with the DDST Unit This section describes the manuals for machines with copier function only or with the DDST Unit. ❖ About This Machine Be sure to read the Safety Information in this manual before using the machine. This manual provides an introduction to the functions of the machine.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ...i Manuals for Machines with Copier Function Only or with the DDST Unit ... iii How to Read This Manual ...1 Symbols ...1 Name of Major Item...1 1. When the Machine Does Not Operate As Wanted Indicators...3 Panel Tone...4 When the Function Status Indicator Lights Up in Red...5...
  • Page 7 5. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected ...53 When You Cannot Send Scanned Files ...54 When You Cannot Browse the Network to Send a Scanned File ...54 When the TWAIN Driver Cannot Be Started ...54 The Network Delivery Function Cannot Be Used...54 Operations Are Not Possible When Messages Appear ...55 When a Message Is Displayed ...56...

  • Page 9: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes.

  • Page 11: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This section describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains the indicators that light up when the machine requires the user to remove misfed paper, add paper, or perform other procedures. h: Error indicator B: Load Paper indicator D: Add Toner indicator...

  • Page 12: Panel Tone

    When the Machine Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produc- es to alert users about machine conditions. Beep pattern Two long beeps. Single short beep. Five short beeps repeated five times.

  • Page 13: When The Function Status Indicator Lights Up In Red

    When the Function Status Indicator Lights Up in Red If a function key is lit in red, press the key to switch to the screen for the corre- sponding function, and then follow the message that appears. Problem Documents and reports There is no copy paper left.

  • Page 14: When You Have Problems Operating The Machine

    When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem “ ” Please wait... appears. “ Please wait...
  • Page 15 Problem Original images are You may have loaded the paper printed on the reverse incorrectly. side of the paper. Misfeeds occur frequently. Copy paper size setting is not correct. Set the proper paper size. See Misfeeds occur frequently. The tray's end fence may not be set properly.
  • Page 16 When the Machine Does Not Operate As Wanted Problem Authentication failed. Authentication failed. Note ❒ If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommended paper. See “Copy Paper”, About This Machine.

  • Page 17: When A Job Is Not Performed

    When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In some cases, you can carry out another job (copi- er, facsimile, printer, or scanner) without canceling the current job being performed.
  • Page 18 When the Machine Does Not Operate As Wanted Note ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”. For setting of Printing Priority Function, see “General Features”, General Settings Guide.

  • Page 19: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter describes likely causes of and possible solutions for copier function problems. When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 20 Troubleshooting When Using the Copy Function Message You do not have privileges to use this func- tion. Authentication failed. Authentication failed. Reference p.6 “When You Have Problems Operating the Machine” Cause The use of this function is restrict- ed to authentified users only. The entered login user name or password is not correct.

  • Page 21: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Copies appear dirty. Image density is too dark. Copies contain blots or The machine is not on a level surface. Place the machine on a stable and are patchy.
  • Page 22 Troubleshooting When Using the Copy Function Problem A shadow appears on copies if you use past- ed originals. The same copy area is dirty whenever mak- ing copies. Copies are too light. Copies are too light. Copies are too light. Parts of images are not copied.

  • Page 23: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted This section describes causes and remedies when copy results are not as expected. ❖ Basic Problem Misfeeds occur frequently. The number of sheets loaded ex- ceeds the capacity of the machine. Misfeeds occur frequently. The paper is damp. Misfeeds occur frequently.
  • Page 24 Troubleshooting When Using the Copy Function ❖ Edit Problem When using the Duplex Margin function, parts of the original image are not copied. When using the Duplex Margin function, parts of the original image are not copied. ❖ Combine Problem When using Combine, parts of the image are not copied.

  • Page 25: When Memory Is Full

    ❖ Duplex Problem Cannot print in duplex You may have loaded paper on mode. the bypass tray. Cannot print in duplex You have loaded paper exceeding mode. 90 g/m Cannot print in duplex You have selected a tray that is set mode.
  • Page 26 Troubleshooting When Using the Copy Function...

  • Page 27: Troubleshooting When Using The Facsimile Function

    3. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of and possible solutions for facsimile func- tion problems. Adjusting the Volume The following describes how to adjust the volume. You can change the volume of the following sounds that the machine makes. ❖...
  • Page 28 Troubleshooting When Using the Facsimile Function Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key. Select [Adjust Sound Volume] using {U} or {T}, and then press the {OK} key. Select the item you want to adjust using {U} or {T}, and then press the {OK} key.
  • Page 29 Note ❒ You can also adjust the On Hook volume when you press the {On Hook Di- al} key. See “On Hook Dial”, Facsimile Reference. ❒ If the extended security function prevents you from changing this setting, contact the administrator. ❒...

  • Page 30: When A Message Is Displayed

    Troubleshooting When Using the Facsimile Function When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow their instructions. Message Error occurred, and trans. was cancelled. Put original back, check it and press Start key.
  • Page 31 Message Authentication is not possible Authentication from this machine. failed. A network error has occurred and Connection with connection has failed. LDAP server has failed. Check the server sta- tus. The entered user name or pass- LDAP server au- word does not match that speci- th.
  • Page 32 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 13-11 Check whether there are any network prob- lems. 13-17 Check whether there are any network prob- lems. 13-18 Check whether there are any network prob- lems.
  • Page 33 Message E-mail transmission was refused Check whether by SMTP authentication, POP be- there are any fore SMTP authentication or login network prob- authentication of the computer in lems. which the folder for forwarding is 14-09 specified. No machine e-mail address is Check whether programmed.
  • Page 34 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 15-01 Check whether there are any network prob- lems. 15-02 Check whether there are any network prob- lems. 15-03 Check whether there are any network prob- lems.
  • Page 35 Message Cannot log on to the Check whether POP3/IMAP4 server. there are any network prob- lems. 15-12 Note ❒ If “ Check whether there are any network problems. chine is not correctly connected to the network or the settings of the machine are not correct.

  • Page 36: When You Cannot Send Or Receive Fax Messages As Wanted

    Troubleshooting When Using the Facsimile Function When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Both transmission and reception are impossible. Both transmission and reception are impossible.
  • Page 37 Problem Cannot cancel Internet Fax transmission. Although a group spec- The number of specified destina- ification was set for the tions exceeds the maximum following, reception number that can be specified as a was not possible. group. Forwarding, Forward- ing of Special Sender, Email TX Result, rout- ing email received via SMTP.
  • Page 38 Troubleshooting When Using the Facsimile Function ❖ Printing Problem Print is slanted. Print is slanted. Misfeeds occur frequently. The number of sheets loaded ex- Misfeeds occur frequently. The paper is damp. Misfeeds occur frequently. The paper is too thick or too thin. Use recommended paper. See Misfeeds occur frequently.
  • Page 39 Problem The image is too dark Using toner bottles not recom- or too light. mended by the supplier or refill- ing the toner bottle may degrade the print quality or cause a mal- function. Background of received Image density is too dark. images appears dirty.

  • Page 40: When Memory Is Full

    Troubleshooting When Using the Facsimile Function ❖ Others Problem All fax documents stored in memory have been lost. Those docu- ments include ones stored through Memory Transmission/Recep- tion, Memory Lock, and Substitute Reception. The following func- tions are not available: Forwarding, routing email received via SMTP.

  • Page 41: When An Error Report Is Printed

    When an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document.

  • Page 42: Turning Off The Main Power / In The Event Of Power Failure

    Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of Power Failure This section describes the machine status when the power is turned off or if the power fails. R CAUTION: • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

  • Page 43: When An Error Occurs Using Internet Fax

    When an Error Occurs Using Internet Fax This section describes reports that the machine sends if an Internet Fax error occurs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message. A “cc” of this notification is also sent to the administrator's e-mail address when one is specified.
  • Page 44 Troubleshooting When Using the Facsimile Function...

  • Page 45: Troubleshooting When Using The Printer Function

    4. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When using the DDST Unit, see “Troubleshooting When Using the DDST Unit”. When a Message Is Displayed during Installation of the Printer Driver This section describes what to do if a message appears when installing the print- er driver.

  • Page 46: Windows Xp Home Edition

    Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. On the [Start] menu, click [Printers and Faxes]. Click [Add a Printer]. Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.

  • Page 47: When A Message Is Displayed

    When a Message Is Displayed This section describes the principal messages that appear on the display panel. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On the Power”, About This Machine.

  • Page 48: Alert Messages

    Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. Message Problem:Wire- less card Problem:Wire- less board Paper Tray is in use. Tray # Error USB Error Duplex mode is in off position for Tray # Ethernet Board Error NV-RAM Error...
  • Page 49 Message Maximum capacity of PCL or Memory Overflow PostScript3 list display has been exceeded. When a Message Is Displayed Cause Reduce the value of [Resolution] in the printer driver, or select [Font Priority] from [Memory Usage] in [System] (see “Printer Features”, General Settings Guide).

  • Page 50: Printing The Error Log

    Troubleshooting When Using the Printer Function Printing the Error Log If files could not be printed due to printing errors, print the error log to identify the problem. Press the {User Tools/Counter} key. Select [Printer Features] using {U} or {T}, and then press the {OK} key. Select [List/Test Print] using {U} or {T}, and then press the {OK} key.

  • Page 51: When You Cannot Print

    When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. The power is off. Printing does not start. The machine is set to “Offline”. Printing does not start. The cause is displayed on the dis- play panel.
  • Page 52 Troubleshooting When Using the Printer Function Problem Printing does not start. If the machine is operating in an Printing does not start. The extended wireless LAN has Printing does not start. Advanced encryption has been set Printing does not start. The login user name, password, or The Data In indicator does not blink or light up.
  • Page 53 ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 54: Other Printing Problems

    Troubleshooting When Using the Printer Function Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer. Problem The print on the The paper is entire page is damp. faded.
  • Page 55 Problem Cause Image is dirty. Use of non-rec- ommended ton- er can result in loss of print quality and oth- er problems. Print result dif- A non-Win- fers from the dows OS is be- display. ing used. Print result dif- The machine is fers from the not selected for...
  • Page 56 Troubleshooting When Using the Printer Function Problem Some types of The correct data, such as printer driver graphics data or settings are not data from cer- made. tain applica- tions, do not print. Some charac- The correct ters are not printer driver printed or ap- settings are not...
  • Page 57 Problem Cause Print is slanted. The paper is feeding in at a slant. Print is slanted. The machine's cover is open. Misfeeds occur The number of frequently. sheets loaded exceeds the ca- pacity of the machine. Misfeeds occur The paper is frequently.
  • Page 58 Troubleshooting When Using the Printer Function Problem There is consider- Processing time able delay between depends on the print start in- data volume. struction and actu- High volume al printing. data, such as graphics-heavy documents, takes longer to process. Graphics print If the printer out differently driver is config-...
  • Page 59 Problem Cause Photo images Some applica- are coarse. tions print at lower resolution. Solid lines are Dither patterns printed as bro- do not match. ken lines. Optional com- Bidirectional ponents con- communication nected to the is not working. machine are not recognized when using Windows 95 /...
  • Page 60 Troubleshooting When Using the Printer Function Problem Duplex printing is Duplex printing malfunctioning. cannot be done with a tray for which [Off] has been specified as Paper Type on the System Settings menu. When using Win- The correct ap- dows 95 / 98 / plication or Me / 2000 / XP, printer driver...

  • Page 61: Troubleshooting When Using The Scanner Function

    5. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner func- tion problems. When using the DDST Unit, see “Troubleshooting When Using the DDST Unit”. When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expect- Problem The scanned image is...

  • Page 62: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections describe likely causes of and solutions for network deliv- ery and e-mail sending-related problems. When You Cannot Browse the Network to Send a Scanned File This section describes likely causes of and possible solutions for the browser net- work failing to operate when files are sent.

  • Page 63: Operations Are Not Possible When Messages Appear

    Operations Are Not Possible When Messages Appear This section describes likely causes of and possible solutions for messages that appear when the machine fails to operate. Message The destination list is being up- Updating desti- dated from the network using nation list.

  • Page 64: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel. When a Message Is Displayed on the Display Panel This section describes causes and remedies if an error message appears on the display of the control panel.
  • Page 65 Message Search results have exceeded the Exceeded max. max. displayable number. number of search results which can be dis- played. Max.: (A figure is placed at Privileges to use this function. You do not have privileges to use this func- tion.
  • Page 66 Troubleshooting When Using the Scanner Function Message Cannot enter manually more than nnn desti- nations. (A figure is placed at Cannot specify more than 100 destinations. The number of destination folders select- able in one time is limited to Exceeded max. E- mail size.
  • Page 67 Message The machine is using another Original is be- function such as copying. ing scanned by another func- tion. The memory is full. Exceeded max.memory ca- pa. Scanning will be can- celled. Scanned data will be cleared. The memory is full. Exceeded max.

  • Page 68: When A Message Is Displayed On The Client Computer

    Troubleshooting When Using the Scanner Function Message Exceeded max. page capacity. Do you want to send the scanned data? Reference p.6 “When You Have Problems Operating the Machine” When a Message Is Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.
  • Page 69 Message • The machine's main power Scanner is not switch is off. available. Check the scan- • The machine is not connected to the network correctly. ner connection status. The machine is not connected to No response from the network correctly. the scanner.
  • Page 70 Troubleshooting When Using the Scanner Function Message Insufficient memory. Reduce the scanning ar- Insufficient memory. Reduce the scanning ar- Cannot find “XXX” scanner used for the previous scan. “YYY” will be used instead. (XXX and YYY indicate a scanner name.) Error has oc- curred in the scanner driver.
  • Page 71 Message A communication error has oc- Communication curred on the network. error has oc- curred on the network. Memory is insufficient. Insufficient memory. Close all other appli- cations, then restart scan- ning. The entered login user name, Any of Login password, or driver encryption User Name, Login key was invalid.
  • Page 72 Troubleshooting When Using the Scanner Function...

  • Page 73: Troubleshooting When Using The Ddst Unit

    6. Troubleshooting When This chapter describes likely causes of and possible solutions for printer and scanner function problems when using machines with the DDST Unit. The Printer Function When a Message Is Displayed This section describes the principal messages that appear on the display panel. If a message not described here appears, act according to the message.
  • Page 74 Troubleshooting When Using the DDST Unit Message Collate: Page max. Duplex cancelled. Duplex mode is in off position for Tray # Ethernet Board Error Exceeded max. print size. Press FormFeed/Jo- bReset. I/O buffer overflow. Load paper in Tray # NV-RAM Error Output Tray changed.
  • Page 75 Message There is no paper tray that Paper size/type mis- matches the paper settings se- match. lected under Auto Tray Select. Change settings to: xxx indicates the tray number. xxx yyy yyy indicates the paper size and the paper type. This is an alert message con- [Print] without be- cerning a paper tray in auto...

  • Page 76: When You Cannot Print

    Troubleshooting When Using the DDST Unit When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. The power is off. Printing does not start. The machine is set to “Offline”. Printing does not start.
  • Page 77 ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. For USB port connection, the USB port must be set.

  • Page 78: Other Printing Problems

    Troubleshooting When Using the DDST Unit Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Printed images Settings for contain blots or thick paper are patchy. have not been made when printing on...
  • Page 79 Problem Cause Images are print- The feed orien- ed in the wrong tation you se- orientation. lected and the feed orientation selected in the printer driver's option setup might not be the same. Page layout is Print areas differ not as expected. depending on the machine used.
  • Page 80 Troubleshooting When Using the DDST Unit Problem Duplex printing is You have load- malfunctioning. ed thick paper , OHP transpar- encies, or labels specified as the paper type. Duplex printing is Duplex printing malfunctioning. cannot be done with a tray for which [Duplex] has been speci- fied as Paper...

  • Page 81: The Scanner Function

    The Scanner Function When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expected. Problem No image results from The original was placed with the scanning. front and back reversed. The image is distorted The original was moved during or out of position.

  • Page 82: When A Message Is Displayed On The Client Computer

    Troubleshooting When Using the DDST Unit When a Message Is Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Note ❒...

  • Page 83: Adding Paper And Replacing Toner

    7. Adding Paper and This chapter describes troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section describes what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...

  • Page 84: Loading Paper Into The Paper Trays

    Adding Paper and Replacing Toner Loading Paper into the Paper Trays This procedure explains how to load paper into the paper trays. Pull the paper tray out slowly until it stops. Press the metal plate down until it clicks, and then square the paper and load it in the tray.

  • Page 85: Orientation-Fixed Paper Or Two-Sided Paper

    Orientation-Fixed Paper or Two-Sided Paper This section describes loading paper that has a specified orientation and printing side (such as letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.
  • Page 86 Adding Paper and Replacing Toner ❖ Loaded paper orientation • For machine with copier function only ASS015S...
  • Page 87 Loading Paper • For MFP ASS016S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for “Paper Type” of the paper tray you want to use. This setting is only available when the printer/scanner and fax units are installed. See “Tray Paper Settings”, General Settings Guide.

  • Page 88: Changing The Paper Size

    Adding Paper and Replacing Toner Changing the Paper Size This section describes how to change paper sizes. Procedures for changing the paper size differ depending on the paper tray (Tray 1 or the optional paper tray unit). Make sure you are following the appropriate procedure before you begin. Note ❒...
  • Page 89 While pressing the release lever, slide the side fences outward. Push the metal plate down. Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. ARK013S ARK014S ASS003S...
  • Page 90 Adding Paper and Replacing Toner While pressing the release lever, push in the side fences until they are flush against the paper's edges. While pinching the release levers, set the end fence to the new paper size. Push the paper tray in until it stops. Note ❒...

  • Page 91: Changing A Paper Size In The Optional Paper Tray Unit (Tray 2)

    Changing a Paper Size in the Optional Paper Tray Unit (Tray 2) This section describes how to change the size of paper loaded in the optional pa- per tray unit. Make sure the paper tray is not in use. Pull the paper tray out slowly until it stops. Remove any remaining copy paper.
  • Page 92 Adding Paper and Replacing Toner Push the metal plate down, and then square the paper and place it in the tray. Do not stack paper over the limit mark. While pressing the release levers, push in the side and end fences until they are flush against the paper's edges.
  • Page 93 Selecting the Paper Size with User Tools This procedure explains how to select to a paper size with User Tools. Press the {User Tools/Counter} key. Select [System Settings] using {U} or {T}, and then press the {OK} key. Select [Tray Paper Settings] using {U} or {T}, and then press the {OK} key. Select “Paper Size”...
  • Page 94 Adding Paper and Replacing Toner Press the {User Tools/Counter} key. ASO032S...

  • Page 95: Adding Toner

    Adding Toner This section describes adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. R CAUTION: •...

  • Page 96: Replacing Toner

    Adding Paper and Replacing Toner Replacing Toner This section describes how to replace the toner bottle. Removing Toner Inserting Toner Important ❒ Do not shake the removed toner bottle. The remaining toner might scatter. Note ❒ Do not remove the black cap before shaking. ❒...

  • Page 97: Sending Fax Messages When Toner Has Run Out

    Sending Fax Messages When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒ Communication is not possible if the number of communications executed af- ter the toner has run out plus the number of communications not listed in the journal exceeds 100.
  • Page 98 Adding Paper and Replacing Toner...

  • Page 99: Clearing Misfeeds

    8. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.
  • Page 100 Clearing Misfeeds Note ❒ More than one misfeed area may be indicated. If this is the case, check every indicated area. Refer to the following charts: A, P, and Y. ❒ You can find stickers explaining how to remove misfed paper inside the right cover and on the top of the ARDF cover.
  • Page 101 Removing Jammed Paper • When P is displayed ASS007S • When Y is displayed ASS009S...
  • Page 102 Clearing Misfeeds...

  • Page 103: Remarks

    This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum Environmental Conditions The following describes precautions when locating the machine.

  • Page 104: Moving

    Remarks Environments to Avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heater. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 105: Power Connection

    Power Connection The following describes power supply. R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord. •...

  • Page 106: Access To The Machine

    Remarks Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: 6 cm (2.4") or more Right: 1 cm (0.4") or more Note ❒ For the required space when options are installed, contact your service repre- sentative.

  • Page 107: Maintaining Your Machine

    Maintaining Your Machine If the exposure glass, exposure glass cover, ARDF belt is dirty, copy clarity may be reduced. Clean these parts if they are dirty. R CAUTION: • Fire and breakdown can result from heavy accumulation of dust inside this machine.

  • Page 108: Cleaning The Exposure Glass Cover

    Remarks Cleaning the Exposure Glass Cover This section describes how to clean the exposure glass cover. Cleaning the ARDF This section describes how to clean the ARDF. ARK026S Clean 1 and 2.

  • Page 109: Index

    INDEX Add Toner indicator Adjusting the screen's contrast ARDF ARDF belt is dirty Authentication failure Basic Changing a Paper Size in the Optional Paper Tray Unit (Tray 2) Changing the Paper Size Changing the Paper Size in the Paper Tray (Tray 1) Cleaning the machine Combination Chart Combine...
  • Page 110 Panel Tone Paper is not fed from selected tray Paper jam Paper orientation Parts of image not copied Password not correct Power Connection Power Failure Report Power indicator Power supply Precautions when locating the machine Precautions when moving the machine Printed image is different from computer display Printed image is faded...
  • Page 111 Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 112 Type for 816/DSm416/LD016/Aficio MP 161 Type for 816f/DSm416f/LD016f/Aficio MP 161F Type for 816mf/DSm416pf/LD016spf/Aficio MP 161SPF EN USA B262-7651...

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