When A Message Is Displayed On The Client Computer - Ricoh Aficio MP161 Troubleshooting Manual

Troubleshooting When Using the DDST Unit

When a Message Is Displayed on the Client Computer

This section describes likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Note
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
reappears after scanning is performed again, make a note of the message and
the error number (if it is listed in the table), and contact your service represen-
tative. For details about how to turn off the main power switch, see "Turning
Off the Main Power", About This Machine.
Message
Clear Mis-
feed(s) in ADF.
Insufficient
memory. Close
6
all other appli-
cations, then
restart scan-
ning.
Insufficient
memory. Reduce
the scanning ar-
ea.
Insufficient
memory. Reduce
the scanning ar-
ea.
Scanning has
been aborted.
No response from
the scanner.
Scanner is not
available.
Check the scan-
ner connection
status.
74
Cause
A paper misfeed has occurred in-
side the ARDF.
Memory is insufficient.
Scanner memory is insufficient.
When a paper misfeed occurs in
the machine during printing,
scanning cannot be performed.
• The machine's power switch is
turned off.
• The machine is not connected
to the network correctly.
• The machine is not connected
to the network correctly.
• The network is crowded.
• The machine's power switch is
turned off.
• The machine is not connected
to the network correctly.
Solution
Remove jammed originals, and
place them again.
Check whether the originals are suit-
able to be scanned by the machine.
• Close all the unnecessary ap-
plications running on the cli-
ent computer.
• Uninstall the TWAIN Driver,
restart the computer, and then
reinstall the TWAIN Driver.
• Reset the scan size.
• Lower the resolution.
After the misfed paper has been
removed, proceed with scanning.
• Check the machine's power
switch is turned on.
• Check the machine is connect-
ed to the network correctly.
• Check the machine is connect-
ed to the network correctly.
• Wait for a while, and then try
to reconnect.
• Check the machine's power
switch is turned on.
• Check the machine is connect-
ed to the network correctly.
• Disable any firewalls that are
running on the client computer.