Cannot Connect the Scanner and a Computer via the USB Cable
Check the following points
●
Is the USB cable connected properly? (page 44)
Is the connector on the USB cable broken or damaged? (page 44)
●
If the problem still persists, check each item in
Provider (page 54)
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Is the USB cable connected properly?
Solution
Connect the USB cable properly.
For details, refer to Getting Started.
●
Is the connector on the USB cable broken or damaged?
Solution
Use a new USB cable and connect it properly.
first, then contact the distributor/dealer where you purchased this
44
Before You Contact the Scanner Service
Troubleshooting