Table of Contents
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Error Status
Computer Connection Issues
Item
Operating system (Windows)
Error message
Interface
Interface controller
Image Quality Issues
Item
Scanner driver and version
Interface controller
Operating system (Windows)
Application
Resolution
Image mode
Other
Item
Can you send the output image and a photo that
shows the paper condition by e-mail or fax?
Findings
Example: USB interface
Findings
Example: PaperStream ClickScan
Example: 600 dpi, 75 dpi
Example: color, grayscale, black &
white
Findings
55
Troubleshooting
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