Page 1 ViewStation FX/VS4000 User Guide VS4000 User’s Guide August 2002 Edition 3151-20097-004A...
Page 3 Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to the product or the performance thereof under any warranty, negligence, strict liability or other theory will be limited exclusively to product repair or replacement as provided above.
Page 4 In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user's authority to operate this equipment. The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible.
Page 5 Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. © Polycom, Inc. 2002...
Page 6 This VIEWSTATION FX/VS4000 has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough UK SL1 4DX.
Page 7 Déclaration de conformité: Par la présente, Polycom Ltd. déclare que ce VIEWSTATION FX/VS4000 est conforme aux conditions essentielles et à toute autre modalité pertinente de la Directive 1999/5/CE. Dichiarazione di conformità: Con la presente Polycom Ltd.
Page 8 VideoServer. Buyer shall not remove or destroy any copyright, patent, trademark or other proprietary mark or notice on Computer Equipment, and shall reproduce any such marks on any copies of Subject Programs that it makes hereunder. viii www.polycom.com...
Page 9: Table Of Contents
What you Need to Install the ViewStation FX or VS4000 System ......42 Television Monitors.....................42 Network Interfaces ....................42 Ethernet ......................42 ISDN .......................42 Power Source......................44 Integrated Cameras .....................44 Sony EVI-10 Camera ..................44 Sony EVI-30 Camera ..................45 NT-1 Device ......................45 Required Information..................46 © Polycom, Inc. 2002...
Page 10 Setup for the PRI Network Interface ..............88 Entering PRI Video Numbers (E1 - T1)............. 89 Setting up Line Signaling and Switch Protocols for E1 ......89 Setting up PRI Options for T1 ..............90 Setup for the Quad BRI Network Interface ............. 93 www.polycom.com...
Page 11 Selecting Dialing Speeds................128 Setting the Calling Profile................130 Enabling Crypto Resync ................132 Advanced PRI Network Interface Configuration ...........133 Entering PRI Video Numbers ..............134 Accessing PRI Information (T1 and E1) ............134 Setting up PRI Options (T1 and E1) ............136 © Polycom, Inc. 2002...
Page 12 Chapter 5 - Using the ViewStation FX/VS4000 Remote Control ......................176 Video Calls ........................180 Placing a Call Manually..................180 Using One Number..................180 Using Two Numbers..................183 Placing a Call from the Address Book.............. 185 Placing a Speed-Dial Call ................... 186 www.polycom.com...
Page 13 Controlling Sound ....................206 Setting the Volume ..................206 Using the Mute Button.................207 Controlling Sound Effects Volume ............207 Snapshots ........................208 Sending Snapshots....................208 Snapshot Timeout ....................208 Picture-In-Picture (PIP) .....................210 Graphics Cursor ......................211 General Information ....................211 Using the Graphics Cursor .................212 © Polycom, Inc. 2002 xiii...
Page 14 Configuring Streaming for Apple QuickTime ..........242 Enabling and Starting Streaming on the ViewStation FX or VS4000 ... 242 Viewing Streaming with Apple QuickTime on the PC ......242 Data Conferencing ..................... 244 Enabling Data Conferencing on the ViewStation FX or VS4000 ... 245 www.polycom.com...
Page 15 Accessing NetMeeting .................275 Information About Placing an IP Video Calls with NetMeeting...276 System Setup and Remote Management ..............278 Admin Setup/General Setup ................279 System Diagnostics....................280 System Diagnostics..................281 Virtual Remote Control ................281 Send a Message .....................282 Streaming ........................283 © Polycom, Inc. 2002...
Page 16 Appendix A - Screen Reference System Information Reference.................. 300 Diagnostics Screen Reference .................. 302 Network Statistics....................302 Advanced Network Statistics ................303 About Polycom Video Error Concealment (PVEC) ........ 304 Call Status ......................305 Color Bars ......................305 Audio........................306 Generate Tone....................306 Audio Meter....................
Page 17 Preferred Alias ....................323 Advanced Address Book Preferences ............323 Private Network ISDN (PRI) Number............323 Dialing Rules 1 ....................323 Dialing Rules 2 ....................323 Global Management (Main) ................323 Global Management (Configuration) ............324 Global Management URLs ................324 Global Management Info................324 © Polycom, Inc. 2002 xvii...
Page 18 MCU H.320 Interoperability ..................354 MCU H.323 Interoperability ..................354 Gateway/Gatekeeper/T120 Server Interoperability..........355 Firewall/NAT Interoperability ................356 Appendix D - ViewStation FX and VS4000 Technical Specifica- tions ViewStation FX Technical Specifications ..............357 VS4000 Technical Specifications ................362 xviii www.polycom.com...
Page 20 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 21 Figure 3-23.ViewStation FX / VS4000 Main Screens ............. 101 Figure 3-24.Main Screen (showing network conditions)..........102 Figure 4-1.LAN & Intranet Screen ..................108 Figure 4-2.Advanced LAN Settings Screen ..............111 Figure 4-3.Firewall & LAN Connection Screen............... 113 Figure 4-4.H.323 Setup Screen (configuration) ............... 116 © Polycom, Inc. 2002...
Page 22 Figure 5-5.Address Book Screen ..................185 Figure 5-6.Speed Dial Screen....................186 Figure 5-7.Telephone Screen ....................190 Figure 5-8.Address Book Screen ..................193 Figure 5-9.Add/Change Entry Screen ................194 Figure 5-10.Local Video Sources..................199 Figure 5-11.Camera Control Button on Remote Control..........201 Figure 6-1.Multi-Site Meeting Screen................222 xxii www.polycom.com...
Page 23 Figure A-9.FX VGA Monitor Screen................. 331 Figure A-10.Cameras Screen....................332 Figure A-11.VS4000 Camera Setup Screen ..............334 Figure A-12.VCR Setup Screen..................335 Figure A-13.VGA Input Calibration Screen..............336 Figure A-14.Security Screen....................337 Figure A-15.Hardware Information Screen..............340 © Polycom, Inc. 2002 xxiii...
Page 24 ViewStation FX/VS4000 User Guide xxiv www.polycom.com...
Page 25 Table C-1.H.320 Endpoint Interoperability ..............352 Table C-2H.323 Endpoint Interoperability ...............353 Table C-3.MCU H.320 Interoperability................354 Table C-4.MCU H.323 Interoperability................354 Table C-5.Gateway/Gatekeeper/T120 Server Interoperability ........355 Table C-6.Firewall/NAT Interoperability ................356 Table D-1.ViewStation FX Technical Specifications............357 Table D-2.VS4000 Technical Specifications ..............362 © Polycom, Inc. 2002...
Page 26 ViewStation FX/VS4000 User Guide xxvi www.polycom.com...
Page 27: Chapter 1 - Welcome To The Viewstation Fx/Vs4000
What is in the This section lists the contents of the Box? ViewStation FX and VS4000 shipping container. Help and This section describes how to use the Technical system Help screen and how to contact Support Technical Support. © Polycom, Inc. 2002...
Page 28: Feature Highlights
Supports dual pan-tilt-zoom cameras, a VCR and document camera input, including support for the new Visual Concert™ DC. Network Flexibility he ViewStation FX and VS4000 support the Quad BRI, PRI T1, PRI E1, V.35/RS-449, and Ethernet network interfaces up to 2 Mbps. www.polycom.com...
Page 29 IT managers can perform diagnostics and software upgrades. Dual 10/100 Mbps Ethernet Through the dual 10/100 Mbps Ethernet port you Ports can make IP calls, connect PCs, and allow Global Management System™ access and management. © Polycom, Inc. 2002...
Page 30: What Is In The Box
2 S-video cables for additional monitors or a document camera (yellow) • 1 RCA cable for connection to an audio mixer (black) • 1 RJ-45 cable for connection to the LAN (orange) • 1 RJ-45 cable for connection to a PC (blue) www.polycom.com...
Page 31: Vs4000
VS4000, you do not receive a network interface module.) Monitor cables bag with: • 4 S-video cables (yellow) • 4 single RCA cables (yellow) • 1 DB-15 XGA cable for connection to an additional monitor or projector © Polycom, Inc. 2002...
Page 32: Network Interface Module
The ViewStation FX or VS4000 may also include one of the following network interface equipment(s) (as specified by the user): V.35/RS449 network interface: • V.35/RS-449 module PRI network interface: • PRI module • Cables (1 RJ-45, 1 power supply cable) www.polycom.com...
Page 33: Additional Information
A second microphone pod provides enhanced audio pickup for all ViewStation models, except the ViewStation SP. Your ViewStation FX or VS4000 supports a maximum of two microphone pods daisy-chained together. © Polycom, Inc. 2002...
Page 34: Power Supply
They support line voltages between 100V and 240V or 50 Hz and 60 Hz. Note You void the warranty and may possibly damage your ViewStation FX if you do not use the provided power supply. www.polycom.com...
Page 35: Help And Technical Support
Chapter 1 - Welcome to the ViewStation FX/VS4000 Help and Technical Support This section provides information about using the on-screen help, basic troubleshooting, and contacting Polycom Technical support Using Help To access the Help screen: Press the INFO button on the remote control. If your ViewStation FX or VS4000 system is registered with a Global Management System, the following Help screen appears.
Page 36: Help Topics
Remote control is not working. Make sure the batteries are installed. Make sure you are pointing the remote control at the ViewStation FX or the VS4000 IR detector. If battery power is low, a low battery icon appears on the main screen. www.polycom.com...
Page 37 The frequency of the packet loss rate can be adjusted using the remote control shell (either via RS-232 or via Ethernet/Telnet). Refer to the ViewStation FX and VS4000 ARENA API Programmer’s Guide that is included on the Documentation CD. © Polycom, Inc. 2002...
Page 38: Audio
ViewStation FX or the VS4000 and monitor speakers. Not enough volume in a call. The volume is set too low on either the ViewStation FX, the VS4000, or the television monitor. For best results, set the volume on the www.polycom.com...
Page 39: Video
VCR out port on the back of the ViewStation FX or the VS4000. How to Contact Technical Support By Phone Before calling Polycom technical support, have the following information ready: Description of the issue The ViewStation’s 14-digit serial number on the label located on the bottom of the unit.
Page 40: By Internet
ViewStation FX/VS4000 User Guide By Internet To contact Polycom technical support, go to the Polycom Global Services Web page at http://esupport1.polycom.com/cgi/top.asp. This page allows you to enter your contact information as well as a question or a description of the problem. Including the following...
Page 41: Chapter 2 - Installing The Viewstation Fx/Vs4000
This section gives step-by-step Installation instructions needed to install the ViewStation FX or VS4000 unit and, if applicable, the appropriate network interface. Upgrading This section describes how to update Software software over an IP or ISDN network. © Polycom, Inc. 2002...
Page 42: What You Need To Install The Viewstation Fx Or Vs4000 System
Ethernet A Local Area Network (LAN) Ethernet connection is needed if you plan to use IP. ISDN If you are using one of the following ISDN network interfaces with your ViewStation FX or VS4000, you will need the appropriate www.polycom.com...
Page 43 RS-449/422 “Y” cable (HD-44M to DB-25M/RS-366 and DB-37M/RS-449/422) – Ascend cable (HD-44M to HD-44M) Note These cables are available from the Polycom Web store. • Access to your Data Communications Equipment (DCE) or Data Service Unit (DSU). PRI network interface: •...
Page 44: Power Source
4.0. This camera has a built-in wide-angle lens and has a new form factor. Figure 2-1. ViewStation FX with Sony EVI-10 Camera Note ViewStation FX systems with the new Sony EVI-10 camera cannot be downgraded below release 4.0. www.polycom.com...
Page 45: Sony Evi-30 Camera
An ISDN network termination (NT-1) device may be required between your ISDN line and the ViewStation. If your ViewStation is not connected to an internal switchboard, such as a PBX, your system may require an ISDN termination resistor to be installed. © Polycom, Inc. 2002...
Page 46: Required Information
This section describes how to set up the following equipment: ViewStation FX. See Setting up the ViewStation FX on page VS4000. See Setting up the VS4000 on page Network interface modules (V.35/RS-449, PRI, and BRI). See ISDN Network Interface Modules on page www.polycom.com...
Page 47: Setting Up The Viewstation Fx
To prevent cable entanglement, wrap the enclosed cable tie around all of the cables. Put the batteries in the remote control. You are now ready to set up your network interface. See ISDN Network Interface Modules, on page 49 for additional information. © Polycom, Inc. 2002...
Page 48: Setting Up The Vs4000
XGA projector or monitor, secondary pan/tilt/zoom camera, or additional television monitors. To prevent cable entanglement, wrap the enclosed cable tie around all of the cables. Put the batteries in the remote control. You are now ready to set up your network interface. www.polycom.com...
Page 49: Isdn Network Interface Modules
ViewStation FX or VS4000. The cable has special RJ-45 connectors that are not interchangeable with normal RJ-45 connectors. Insert the other end of the light blue RJ-45 cable into the input port labeled xon the network interface module. © Polycom, Inc. 2002...
Page 50: Figure 2-3.V.35/Rs-449 Network Interface Module (P-Link Side)
Tighten the screws on the connectors. Power on the television monitor. Power on the ViewStation FX or VS4000. Once you power up the system, there is a 20-second delay before you see the Polycom logo. Once your interface is properly connected, you are ready to configure your ViewStation FX or VS4000.
Page 51: Figure 2-4.V.35/Rs-449 Network Interface Module (Network Side)
V.35/RS-449 network cables, if necessary. Cable Information. The following optional cables used to connect the V.35/RS-449 module to the DCE are available from the Polycom Web store: V.35 “Y” cable—HD-44M to DB-25M/RS-366 and M34 “Winchester”...
Page 52: Setting Up The Pri Network Interface
If your DCE does not use dialing, do not use the RS-366 (DB-25M) connector. LED Information. Refer to the V.35/RS-449 Technical Information section of the Polycom Office Integrators’ Reference Manual. Setting up the PRI Network Interface This section explains how to install and connect the PRI network interface module so that you can make calls over ISDN with the ViewStation FX or VS4000 system.
Page 53: Figure 2-5.Pri Network Interface Module (P-Link Side)
The external 12-volt DC power supply is always required in European countries. For more information about the external 12-volt DC PRI power supply, refer to the Polycom Office Integrators’ Reference Manual. Connect one end of the light blue keyed RJ-45 cable to the connector labeled on the PRI network interface module.
Page 54: Figure 2-6.Pri Network Interface Module (Network Side)
ViewStation FX/VS4000 User Guide Power on the television monitor. Power on the ViewStation FX or VS4000. Once you power up the system, there is a 20-second delay before you see the Polycom logo. Once your interface is properly connected, you are ready to configure your ViewStation FX or VS4000.
Page 55: Setting Up The Quad Bri Network Interface
Insert the light blue RJ-45 keyed connector into the light blue RJ-45 keyed port on the back of the ViewStation FX or VS4000. Insert the green (non-keyed) RJ-45 connector into the green RJ-45 port labeled xon the network interface module. © Polycom, Inc. 2002...
Page 56: Figure 2-7.Quad Bri Network Interface Module (P-Link Side)
BRI network interface module. Power on the television monitor. Power on the ViewStation FX or VS4000. Once you power up the system, there is a 20-second delay before you see the Polycom logo. Once your interface is properly connected, you are ready to configure your ViewStation FX or VS4000.
Page 57: Figure 2-8.Quad Bri Network Interface Module (Network Side)
ViewStation FX or VS4000 to the Quad BRI module, to the network termination (NT-1) device, which is connected to the ISDN wall jack. For more information about ISDN, refer to the Polycom Office Integrators’ Reference Manual. Automatic Quad BRI Software Update. The Quad BRI is expected to have at least the same level of software version as the ViewStation FX or VS4000.
Page 58: Optional Equipment
If the Quad BRI has a later software version than the ViewStation FX or VS4000, there is no automatic update process. LED Information. Refer to BRI Technical Information section of the Polycom Office Integrators’ Reference Manual. Optional Equipment You can enhance your videoconferences by using optional equipment.
Page 59: Figure 2-9.Sony Evi-D100 And Sony Evi-D30 Cameras
The ViewStation FX and VS4000 are compatible with many auxiliary S-video or composite cameras. While there are many options available on the market, Polycom has tested and fully supports the following pan/tilt/zoom auxiliary cameras: Sony EVI-D30 (NTSC), Sony EVI-D31 (PAL), Sony EVI-D100 (NTSC) and the Sony EVI-D100P (PAL).
Page 60 Plug one end of S-video cable into the VS4000’s camera input 1 port. b. Plug the other end into the camera’s S-video port. Connect the camera control cable as follows: Plug the DB-9 connector into the VS4000’s camera control 1 port. www.polycom.com...
Page 61: Vcr
This is a custom-integrated document camera that has the ability to send images at SXGA (1280 x 1024) resolution with full motion capture during a video call. It lets you save images from the glass onto a PCMCIA card, annotate images with a virtual drawing pen, © Polycom, Inc. 2002...
Page 62: Visual Concert Fx
ViewStation running Visual Concert PC (or LAN version) can send dual streams to the ViewStation FX or the VS4000. Visual Concert FX dual stream is compatible with the Polycom Accord MCU version 3.01 in ISDN multipoint calls. All sites are able to see the presenter and the PC at the same time.
Page 63: Showstation Ip
ShowStation on the Data Conference screen. Place a video call between the two ViewStation FX systems or the VS4000 systems . When the ViewStation FX or VS4000 systems connect, the ShowStations synchronize with one another automatically. © Polycom, Inc. 2002...
Page 64 ViewStation FX/VS4000 User Guide Once the systems have connected, a whiteboard appears on the ShowStations’ LCD displays. It takes approximately 30 seconds for the whiteboard to appear once the video call is placed. You are now ready to use your ShowStation. www.polycom.com...
Page 65: Upgrading Software
Upgrading Software over IP (H.323) You can upgrade the software on the ViewStation FX or VS4000 with the Softupdate application available on the Polycom Web site at www.polycom.com. If you do not have Internet access, your reseller can supply you with the application on CD-ROM.
Page 66: Figure 2-10.Softupdate Screen
Allow System to be a DHCP Server:Checking this option will make the Server button visible on the LAN & Intranet screen in the user interface (System Info>Admin Setup>LAN/H.323>LAN/Intranet), and thus give you the option to make your ViewStation FX or VS 4000 a DHCP server. www.polycom.com...
Page 67: Figure 2-11.Softupdate System Info Screen
During the software upgrade, the software interface will inform you of the upgrade status. When finished, click the OK button to close the dialog box. Note To update software over ISDN (H.320), refer to the next section Upgrading Software over ISDN (H.320) on page © Polycom, Inc. 2002...
Page 68: Upgrading Software Over Isdn (H.320)
Highlight the Start icon and press the SELECT button on the remote control. Enter the passwords that you wrote down in Step 2; highlight the Start icon, and press the SELECT button on the remote control to begin the upgrade process. www.polycom.com...
Page 69 Chapter 2 - Installing the ViewStation FX/VS4000 Once the software upgrade process is complete, your ViewStation FX or VS4000 automatically restarts. © Polycom, Inc. 2002...
Page 70 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 71: Chapter 3 - Initial System Setup
This section indicates where to find the Firewall appropriate firewall configuration information, if you need to set up a firewall. Verifying Initial This section provides information about Setup placing a test call and checking network connectivity. © Polycom, Inc. 2002...
Page 72 All procedures detailed in these sections must be followed in order to minimize system failures. For the latest information about the software on your system, refer to the ViewStation FX Read Me First or the VS4000 Read Me First. www.polycom.com...
Page 73: First System Screens
The first setup screen to appear on your television monitor is the Welcome screen. Figure 3-1. Welcome (Language) Screen To select the language you would like to see on the ViewStation FX or VS4000: Press the arrow buttons on the remote control to highlight a language. © Polycom, Inc. 2002...
Page 74: Selecting Menu Items With The Remote Control
To make selections with the remote control, aim the remote control at the remote control IR detector or at the Clarity by Polycom logo on the front of the ViewStation FX or VS4000 unit. Selecting Menu Items with the Remote Control The following screen explains how to select ViewStation FX or VS4000 items on your television monitor.
Page 75: Setting Up System Name And Country
When you have finished making your entries on this screen, review the entries for accuracy, then select the key on the on-screen keyboard. Highlight the Save icon and press the SELECT button on the remote control to save the system name. © Polycom, Inc. 2002...
Page 76: Country
IP calls. Note If you enable this option later (after this initial system setup), your system resets itself automatically and takes you through the initial setup screens described in this section. Existing system information is not erased during this process. www.polycom.com...
Page 77 For more information about Gateway configuration, refer to the section Configuring the Gateway and Gatekeeper on page 118. Figure 3-5. Call Preference Screens When you have finished, review your selection, then highlight the Save icon and press the SELECT button on the remote control. © Polycom, Inc. 2002...
Page 78: Initial Setup For Ip (H.323) Calls
H.323 Extension (E.164)—You can also change the extension to a number that is easy to remember. Your administrator might have specific names and extensions. If you have a Gatekeeper installed on your network, other parties can call you by using www.polycom.com...
Page 79 For additional information about H.323, see Configuration for IP (H.323) Calls on page 115. When you have finished, review your entries for accuracy, then highlight the Save icon and press the SELECT button on the remote control. © Polycom, Inc. 2002...
Page 80: Setting Up A Gatekeeper
Gatekeeper, select the Auto option. Gatekeeper IP Address—This address is provided by your network administrator. When you have finished, review your entry for accuracy, then highlight the Save icon and press the SELECT button on the remote control. www.polycom.com...
Page 81: Initial Setup For Isdn (H.320) Calls
Dialing Speeds. See Selecting Dialing Speeds on page Broadcast Mode. See Setting Broadcast Mode Options on page Advanced Dialing. See Setting Advanced Dialing Preferences on page Video Numbers. See Entering V.35/RS-449 Video Numbers on page © Polycom, Inc. 2002...
Page 82: Setting Video Network Options
Dialing Protocol—RS-366 appears as the dialing protocol if the RS-366 Dialing option is enabled. If the RS-366 Dialing option is disabled, the Dialing Protocol does not appear. Broadcast Mode—Enable or disable H.331 Broadcast Mode if the ViewStation FX or VS4000 is connected to the network via satellite. www.polycom.com...
Page 83: Selecting Dialing Speeds
Setting Broadcast Mode Options If you enabled the Broadcast Mode option on the Video Network screen, the Broadcast Mode Setup icon appears. Selecting this icon takes you to the Broadcast Mode screen. For more information on © Polycom, Inc. 2002...
Page 84: Setting Advanced Dialing Preferences
ViewStation FX and VS4000 on the Advanced Dialing screen. The Advanced Dialing screen lets you select the Calling Profile associated with dialing through a DCE. Figure 3-10. Advanced Dialing Screen Calling profiles for several manufacturers are included in the ViewStation FX and VS4000. www.polycom.com...
Page 85: Figure 3-11.Advanced Dialing Screen (Calling Profile List)
DCE equipment before sending the number dialed. Dialing suffixes define the dialing speed of the DCE equipment. This provides the users with the ability to select the dialing speed when placing a call. © Polycom, Inc. 2002...
Page 86: Entering V.35/Rs-449 Video Numbers
To continue with the initial configuration process, skip to Final Out-of-Box System Setup Screens on page Note If you disabled RS-366 Dialing, you are operating in direct connect mode and the Video Numbers screen will not be displayed. www.polycom.com...
Page 87: Setup For The Pri Network Interface
Protocols for E1 on page 88 PRI Setup (T1). See Setting up PRI Options for T1 on page Note During PRI configuration, the ViewStation FX or VS4000 detects the PRI network module and updates the module, if necessary. © Polycom, Inc. 2002...
Page 88: Entering Pri Video Numbers (E1 - T1)
You can set the following options on the PRI Information screen: Line Signaling—The Line Signaling field provides the following choices: • CRC4/HDB3: This is the default value. Data is encoded using HDB3 to ensure proper ones density, and CRC4 error checking is enabled on both transmit and receive. www.polycom.com...
Page 89: Setting Up Pri Options For T1
Information for the fields on this screen is available from your PRI service provider. You can configure the following options on this screen: Switch Protocol—Select your network switch protocol. For certain Asian countries, such as Japan, Hong Kong, Taiwan, NET5/CTR4 is also provided. © Polycom, Inc. 2002...
Page 90 Note For more information about the CSU, refer to the PRI Technical Information section of the Polycom Office Integrators’ Reference Manual. Line Build Out—If you are using an internal CSU, enter the output attenuation in dB. If you are using an external CSU, enter the output attenuation in feet.
Page 91: Setup For The Quad Bri Network Interface
On the ISDN Video Numbers screen, enter the area code or the STD code and ISDN number assigned to your ViewStation FX or VS4000. Your service provider should have given you this number when you purchased your ISDN line. © Polycom, Inc. 2002...
Page 92: Entering Service Profile Ids Manually
Entering Service Profile Ids Manually On the Auto-Detect SPIDs screen, enter the Service Profile ID numbers for your ViewStation FX or VS4000. If you are connected to an internal phone system (PBX), you may not need to enter SPIDs. www.polycom.com...
Page 93: Selecting The Isdn Switch Protocol
Select the ISDN switch protocol according to the ISDN switch type used with the ISDN network. Figure 3-18. ISDN Switch Protocol Screen Note For more information about advanced BRI setup, see Advanced Quad BRI Network Interface Configuration, in chapter 4. © Polycom, Inc. 2002...
Page 94 ViewStation FX/VS4000 User Guide The initial configuration process specific to the BRI network interface is complete. To continue with the initial configuration process, skip to Final Out-of-Box System Setup Screens on page www.polycom.com...
Page 95: Final Out-Of-Box System Setup Screens
Leave this screen blank if you do not need to dial a number to access an outside line. When you have finished, highlight the Save icon and press the SELECT button on the remote control. © Polycom, Inc. 2002...
Page 96: Adding A Telephone Number
The VS4000 Camera Setup screen is specific to the VS4000 and lets you configure your camera equipment. Figure 3-21. VS4000 Camera Setup Screen You can connect four cameras to your VS4000. However, you can set three cameras to S-video mode, and two to pan/tilt/zoom mode. www.polycom.com...
Page 97: Setting The Administrator Password
When the field is empty, start entering your new password as follows: Enter numbers using the remote control’s keypad. Enter letters and characters as directed below: © Polycom, Inc. 2002...
Page 98: Setting Up The Firewall
Select the on-screen Save icon to save your changes. Setting up the Firewall If your system is behind a firewall, please refer to the appropriate section in the Polycom Office Integrators’ Reference Manual to find out how to configure your ViewStation FX or VS4000 and your router. www.polycom.com...
Page 99: Verifying Initial Setup
SELECT button on the remote control to place the call. Checking the Network Connectivity Indicators on the Main Screen Network connectivity indicators are also displayed on the main screen (see the following section for more information). © Polycom, Inc. 2002...
Page 100: Network Line Check Indicators
Figure 3-23. ViewStation FX / VS4000 Main Screens ISDN Line Check Indicators The ViewStation FX or VS4000 checks the configuration of the ISDN lines every time you power them on. As the ViewStation FX or www.polycom.com...
Page 101: Gatekeeper Status Indicators
Gatekeeper and it is registered with the Gatekeeper. No Icon—No Gatekeeper was specified or set to Off in the Gateway & Gatekeeper screen (System Info > Admin Setup > LAN/H.323 > H.323 > Gateway & Gatekeeper). © Polycom, Inc. 2002...
Page 102 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 103: Chapter 4 - Advanced Configuration For Your Network Environment
It describes how to configure the Gateway and Gatekeeper information within the frame of OneDial. Configuration The advanced configuration screens for for ISDN the V.35/RS-449, PRI, and BRI network (H.320) Calls interfaces are explained in this section. © Polycom, Inc. 2002...
Page 104 This topic covers the configuration options Streaming needed to set up your system for Preferences streaming. Configuring This section contains information about SNMP the different SNMP options. Preferences Configuring This topic contains information about type Quality of of service and dynamic bandwidth. Service www.polycom.com...
Page 105: Configuration Of The Lan Settings
The LAN & Intranet screen allows you to view LAN settings information and to enter or modify information needed to access your LAN. To access the LAN & Intranet screen: Select System Info > Admin Setup > LAN/H.323 > LAN/Intranet > LAN & Intranet. © Polycom, Inc. 2002...
Page 106: Figure 4-1.Lan & Intranet Screen
If the system name is not a valid LAN host name (meaning • that it does not follow the preceding format rules), the invalid characters are removed from the system name to www.polycom.com...
Page 107 Allow System to be a DHCP Server has been previously enabled in the System Info screen of the Softupdate application. For more information about enabling the option Allow System to be a DHCP Server, refer to Upgrading Software over IP (H.323), on page © Polycom, Inc. 2002...
Page 108 IT department. DNS Servers—DNS servers are computers which translate domain names (example: www.polycom.com) into IP addresses. If the DHCP Client option is selected, the DNS server addresses are automatically filled in and you cannot make any change to this field.
Page 109: Selecting Advanced Lan Settings
LAN speed and duplex mode on the Advanced LAN Settings screen. To access the Advanced LAN Settings screen: Select System Info > Admin Setup > LAN/H.323 > LAN/Intranet > Advanced LAN Settings. Figure 4-2. Advanced LAN Settings Screen © Polycom, Inc. 2002...
Page 110 ViewStation FX or VS4000 is connected automatically negotiates the duplex mode. • Full: This duplex mode allows for bi-directional, simultaneous, two-way communications. • Half: This duplex mode allows for bi-directional data transmission, but not at the same time. www.polycom.com...
Page 111: Configuring Firewall And Lan Connection Settings
Auto Discover NAT—When this option is selected, the ViewStation FX or VS4000 can get its IP address from the NAT device. NAT Outside (WAN) Address—Specify the external IP address used by your NAT. If the ViewStation FX or VS4000 is unable to © Polycom, Inc. 2002...
Page 112 IP address automatically, you can enter it here. Note For more information about configuring your ViewStation FX or VS4000 to operate behind a NAT (Network Address Translation) device, refer to the Polycom Office Integrators’ Reference Manual. www.polycom.com...
Page 113: Configuration For Ip (H.323) Calls
For information about placing a call, refer to Video Calls chapter 5. Configuring H.323 Name and Extension The H.323 name and extension that can be used to dial your ViewStation FX or VS4000 are configured in the H.323 Setup screen. © Polycom, Inc. 2002...
Page 114: Figure 4-4.H.323 Setup Screen (Configuration)
Video Phone screen. This option is enabled by default. Display IP Dialing Extension—This extension is needed when placing a call through a Gateway. When this option is selected, the Extension field is visible in the Video Phone screen. www.polycom.com...
Page 115: Selecting Dialing Speeds
Speeds. The Dialing Speeds screen appears. Figure 4-5. Dialing Speeds Screen To select dialing speeds: Choose the appropriate dialing speeds.The default dialing speeds are 2 x 64 Kbps, 128 Kbps, 256 Kbps, 384 Kbps, 512 Kbps, and 768 Kbps. © Polycom, Inc. 2002...
Page 116: Configuring The Gateway And Gatekeeper
Gateway. See Selecting your Gateway Prefix and Suffix. These screens let users enter advanced Gateway and Gatekeeper information that is part of Polycom OneDial, a Polycom-proprietary feature. Note The configuration screens described in this section require an excellent understanding of Gateways and Gatekeepers. Configuring these options should be best handled by knowledgeable network administrators.
Page 117: About Polycom Onedial
OneDial is part of PathNavigator, a call processing server that performs Gateway, Gatekeeper, and name resolution operations in the background. For more in-depth descriptions and configuration information about OneDial and PathNavigator, refer to the Polycom Office Integrators’ Reference Manual. © Polycom, Inc. 2002...
Page 118: Setting The Gateway And Gatekeeper
LAN device. Incoming callers are prompted to enter the H.323 extension to access a specific LAN device behind the Gateway. This number may be assigned by the telephone company or by your network administrator. Use Gatekeeper—The options are Off, Specify, and Auto. www.polycom.com...
Page 119 When you dial through Gateway, the ISDN call is made by using Gateway, not ISDN natively. If there is prefix or suffix on the Gateway screen for Gateway calls, it should be included when a call is made. © Polycom, Inc. 2002...
Page 120: Configuring The Gateway Number
ViewStation FX/VS4000 User Guide Configuring the Gateway Number The Gateway Number screen allows users to enter advanced IP information that is part of Polycom OneDial. For more information about OneDial, refer to About Polycom OneDial, on page 119. To access the Gateway Number screen: Select System Info >...
Page 121: Selecting Your Gateway Prefix And Suffix
Number of digits in extension—This is determined by your network administrator. Selecting your Gateway Prefix and Suffix The Gateway screen allows users to enter advanced Gateway information that is part of the Polycom OneDial feature. For more information about OneDial, refer to About Polycom OneDial, on page 119.
Page 122 Gatekeeper which Gateway to use to dial the 256 Kbps call. To determine the appropriate codes for the call speeds, consult your Gateway instruction manual. These codes are programmed into the Gateway and Gatekeeper. Note This information should be configured by a knowledgeable network administrator. www.polycom.com...
Page 123: Configuration For Isdn (H.320) Calls
130. Crypto Resync Pulse. See Enabling Crypto Resync on page 132. Notes The V.35/RS-449 network interface supports the V.35 or RS-449 protocol depending on the cable you use to connect your equipment to the network interface. © Polycom, Inc. 2002...
Page 124: Configuring The V.35/Rs-449 Serial Interface Control Signals
Select System Info > Admin Setup > Video Network > Advanced V.35. Figure 4-9. Advanced V.35 Screen The default setting for these signals is Normal. To invert these signals, select Inverted. Note For more detailed information about serial interface control signals, to the Polycom Office Integrators’ Reference Manual. www.polycom.com...
Page 125: Setting Up Satellite (H.331) Broadcast Mode
V.35 signal leads that control answer/hang up call states. A description of the use of these signals can be found in the Polycom Office Integrators’ Reference Manual. Setting up Satellite (H.331) Broadcast Mode The ViewStation FX and VS4000 with a V.35/RS-449 network...
Page 126: Selecting Dialing Speeds
This screen lets you limit the choices that appear as speed selections. Offering a minimum number of speeds is a way to lower network traffic. The speeds that are selected in this screen will be displayed as dialing speed selections in the Video Phone and in the Address Book screens. www.polycom.com...
Page 127: Figure 4-11.Dialing Speeds Screen
These include 8 x 56k (448 or 7 x 64), 16 x 56k (896 or 14 x 64), and 24 x 56k (1344 or 21 x 64). Because a V.35/RS-449 system cannot determine how bandwidth is allocated–it only receives the total clock speed–it does not know how these “common speed” © Polycom, Inc. 2002...
Page 128: Setting The Calling Profile
To set or modify the calling profile: Make sure that RS-366 Dialing is enabled on the Video Network screen (System Info > Admin Setup > Video Network). On the Video Network screen, select Advanced Dialing. The Advanced Dialing screen appears. This screen lets you www.polycom.com...
Page 129: Figure 4-12.Advanced Dialing Screen
SELECT button on the remote control. When you have finished, review your entry. The Prefix or Suffix information (depending on the equipment name that you selected) is now visible on the Advanced Dialing screen. © Polycom, Inc. 2002...
Page 130: Enabling Crypto Resync
In the Security screen, select the Crypto Resync option.The Crypto Resync Pulse screen appears. Figure 4-14. Crypto Resync Pulse Screen You can configure the following options on this screen: Crypto Resync—This option is Off by default. To enable Crypto Resync, select On. www.polycom.com...
Page 131: Advanced Pri Network Interface Configuration
In this non-dialed mode, the DTR output and RTS output act exactly the same. Note Refer to Polycom Office Integrators’ Reference Manual for more information on these signals. Advanced PRI Network Interface Configuration...
Page 132: Entering Pri Video Numbers
To access the PRI Video Numbers screen: Select System Info > Admin Setup > Video Network > IMUX > Numbers. Accessing PRI Information (T1 and E1) Most of the following settings displayed on this informational screen are automatically detected by the ViewStation FX or VS4000 www.polycom.com...
Page 133: Figure 4-15.Pri Information (E1) Screen
Network Mode—User CPE is the default setting on the ViewStation FX and VS4000. Clock Source—External is the default setting on the ViewStation FX or VS4000. Terminal Endpoint ID (TEI)—0 is used by default and cannot be edited. © Polycom, Inc. 2002...
Page 134: Setting Up Pri Options (T1 And E1)
You can access the Advanced PRI Setup screen from this screen. For more information, refer to Setting Advanced PRI Options (E1 and T1). The PRI setup information is generally obtained from the PRI service provider. You can configure the following options on this screen: www.polycom.com...
Page 135 For North America T1 only: connect an RJ-45 cable from the CPE equipment side of the external CSU to the PRI network interface module. For more information about the CSU, refer to PRI Technical Information in the Polycom Office Integrators’ Reference Manual. © Polycom, Inc. 2002...
Page 136: Selecting Pri Channels (E1 And T1)
This screen should only be handled by a knowledgeable network administrator. To select a channel: Use the arrow keys on the remote control. An active channel is represented by a green sphere and an inactive channel by a grey sphere. www.polycom.com...
Page 137 The remaining 30 time slots are used as bearer (data) channels. In call signaling between Polycom equipment and the switch, these channels are numbered 1-15, 17-31. But the PRI Status screen numbers these channels contiguously in the range 1-30. Therefore, on the PRI Status screen, channels 1-15 control the status of time slots 1-15, and channels 16-30 control the status of time slots 17-31.
Page 138: Setting Advanced Pri Options (E1 And T1)
Numbering Plan—The two options, ISDN and Unknown, are described below: Unknown: The default selection is Unknown. With this • option, the numbering plan and number type are sent to the upstream as unknown, and the dialed phone number is sent www.polycom.com...
Page 139 ATT 5ESS switch, which is provisioned with Accunet. You must consult with the telephone company service provider to determine whether a call-by-call value is required for a particular PRI line. © Polycom, Inc. 2002...
Page 140: Setting Audio Quality Preference
16 Kbps of the video bandwidth. Note For more information about the G.728, G.722, and G.722.1 audio protocols, refer to the Polycom Office Integrators’ Reference Manual. To access the Audio Quality Preference screen: Select System Admin > Admin Setup > Video Network > IMUX >...
Page 141: Choosing The Number Of Channels To Be Dialed In Parallel
Figure 4-20. Advanced Dialing Screen The number of channels to be dialed in parallel must be between 1 and 12. If you experience network problems dialing several channels simultaneously, you may want to decrease the number displayed on screen. © Polycom, Inc. 2002...
Page 142: Selecting Dialing Speeds
The Nx56 and Nx64 columns list the dialing speeds available for ISDN calls. The IPx56 and IPx64 columns list the dialing speeds available for IP calls. www.polycom.com...
Page 143: Advanced Quad Bri Network Interface Configuration
Quad BRI Network Interface in Chapter 3. Entering ISDN Video Numbers Use the ISDN Video Number screen if you need to change the area code and ISDN (BRI) video numbers that you previously set up during the out-of-box configuration. © Polycom, Inc. 2002...
Page 144: Entering Or Detecting Service Profile Ids
Highlight the Save icon and press the SELECT button on the remote control. Entering or Detecting Service Profile Ids The Service Profile Ids (SPIDs) can be configured manually or automatically detected by the system using the Auto Detect SPIDs screen. www.polycom.com...
Page 145: Figure 4-23.Auto Detect Spids Screen
Your system will try to locate the SPID numbers within the PBX. If your system is unable to find your SPIDs, make sure that you are properly connected and that you have entered your ISDN numbers correctly. © Polycom, Inc. 2002...
Page 146: Setting Audio Quality Preference
16 Kbps of the video bandwidth. Note For more information about the G.728, G.722, and G.722.1 audio protocols, refer to Video and Audio Information in the Polycom Office Integrators’ Reference Manual. To access the Audio Quality Preference screen: Select System Admin > Admin Setup > Video Network > IMUX >...
Page 147: Choosing How To Dial The Channels
Channels can be dialed in parallel or one at a time. To access the Advanced Dialing screen: Select System Info > Admin Setup > Video Network > IMUX > Advanced Dialing. Figure 4-25. Advanced Dialing Screen © Polycom, Inc. 2002...
Page 148: Selecting Dialing Speeds
Select System Info > Admin Setup > Video Network > IMUX > Dialing Speeds. Figure 4-26. Dialing Speeds Screen The Nx56 and Nx64 columns list the dialing speeds available for ISDN calls. The IPx56 and IPx64 columns list the dialing speeds available for IP calls. www.polycom.com...
Page 149: Modifying Isdn Video Network Information
ISDN Switch Protocol—Select the appropriate ISDN switch protocols. Contact the ISDN provider to determine the ISDN switch protocol. ISDN Number Prefix—This prefix is used to access an outside line if the ViewStation FX or VS4000 is behind a PBX. © Polycom, Inc. 2002...
Page 150: Configuration Of The Global Address Book
This section describes how to configure the Global Address Book (GAB) on the ViewStation FX or VS4000. Note To use the GAB features, your organization must use Polycom Global Management System (GMS) software. The Global Address Book configuration screens are accessible from the Global Address Book screen (System Info >...
Page 151: About The Global Address Book
Polycom conferencing systems. For more information about the GMS, refer to the Polycom Office Integrators’ Reference Manual. Configuring Settings for the Global Address Book Server The Global Address screen allows you to enter the Global Address Book Server’s IP address and its password.
Page 152: Setting The Global Address Book Preferences
Setting the Global Address Book Preferences The GAB display and dialing options available on this screen are determined by the call type options and the Use Gatekeeper option that you have previously enabled on the Call Preference and Gateway & Gatekeeper screens respectively. www.polycom.com...
Page 153: Figure 4-28.Global Address Book Preferences Screen (For Ip And Isdn Calls)
Preference screen, some or all of the following options are displayed on this screen: • ISDN Video Calls • International ISDN Calls • LAN/Internet Calls Gateway Calls is also displayed if you have previously enabled the Use Gatekeeper option in the Gateway & Gatekeeper screen. © Polycom, Inc. 2002...
Page 154: Selecting Your Preferred Alias
ISDN Number (if the system has ISDN natively) • Full DID Number • DID Number Provided by Switch • DID Extension • H.323 Extension Note For more information about DID, refer to Configuring the Gateway Number, on page 122. www.polycom.com...
Page 155: Selecting The Call Type Order For Onedial Address Book Entries
Address Book. The choice can be ISDN, IP, or None. It is automatically reset to None if the setting matches that of the Primary Call Type Choice. If both ISDN and LAN/Intranet are enabled, IP is the default. © Polycom, Inc. 2002...
Page 156: Entering The Private Network Number
ViewStation FX or VS4000 numbers are automatically normalized for the address books of other ViewStation FX or VS4000 systems: Global Dial takes into account the numbers, area codes (or city codes), country codes, and international dialing access codes for www.polycom.com...
Page 157: Table 4-1.Dialing Rules Used By The Global Address Book
GAB. They are configured on the Dialing Rules 1 screen. To access the Dialing Rules 1 screen: Select System Info > Admin Setup > LAN/H.323 > Global Address > Dialing Rules 1. © Polycom, Inc. 2002...
Page 158: Figure 4-29.Dialing Rules 1 Screen
PBX to dial out to the public network. This prefix is automatically inserted before the dialing numbers to the public network from the GAB. Public Network (same area code) Prefix—Enter a prefix if one is required to call within the same area code. www.polycom.com...
Page 159: Dialing Rules 1
(or city codes), you can set those prefixes in the Dialing Rules 2 screen. To access the Dialing Rules 2 screen: Select System Info > Admin Setup > LAN/H.323 > Global Address > Dialing Rules 2. The following screen appears: © Polycom, Inc. 2002...
Page 160: Figure 4-30.Dialing Rules 2 Screen
9 before dialing a 1-800-xxx-xxxx number. Enable the Always Dial Area Code option if you must dial the area code to sites that have the same area code as your ViewStation FX or VS4000 system. This is sometimes necessary for 10-digit dialing. www.polycom.com...
Page 161: Configuration For The Global Management System
Adding Global Management Technical Support Contact Information, on page 167 About Global Management System The Polycom Global Management System (GMS) is a Web-based client/server software tool designed to enable and support centralized management of enterprise-wide video communications networks. GMS is used to:...
Page 162 ViewStation FX/VS4000 User Guide Manage and update a network of Polycom endpoints from your local desktop and minimize time spent maintaining video conferencing infrastructure. Obtain a global view of ViewStation systems connected to your network. Proactively and remotely identify when network errors and problems with ISDN lines or IP connections occur.
Page 163: Setting Global Management Preferences
Mean Time (GMT). This allows the GMS to view the local time of the managed ViewStation FX or VS4000. Daylight Savings Time—Enable this option if the area where the ViewStation FX or VS4000 is installed participates in Daylight Savings Time. © Polycom, Inc. 2002...
Page 164: Accessing Global Management Server Urls
The Global Management URLs screen lists the GMS servers that remotely manage your system. When you are registered with the GMS, this information is automatically displayed on this screen. In some instances, you may add GMS server IP addresses manually. This information is provided by your network manager. www.polycom.com...
Page 165: Adding Global Management Technical Support Contact Information
Adding Global Management Technical Support Contact Information The Global Management Info screen allows you to enter the contact information of the person who administers GMS in the event assistance is requested by the user. © Polycom, Inc. 2002...
Page 166: Figure 4-33.Global Management Info Screen
ViewStation FX/VS4000 User Guide To access the Global Management Info screen: Select System Info > Admin Setup > LAN/H.323 > Info 1. The following screen appears: Figure 4-33. Global Management Info Screen www.polycom.com...
Page 167: Configuring Streaming Preferences
Consult your network manager, as this may affect the network bandwidth. IP Multicast Address—A default address is entered for you based on your serial number. This ensures that you do not have the same multicast address as another ViewStation FX or © Polycom, Inc. 2002...
Page 168 Restore Defaults—Selecting this option restores the Speed, IP Multicast Address, Number of Router Hops, Audio Port, and Video Port defaults. To start streaming: Go back to the main screen and select Call Type. Select Streaming Call. Enter a Meeting Password, if needed Select Start. www.polycom.com...
Page 169: Configuring Snmp Preferences
A ViewStation FX or VS4000 is in a telephone or video call. A telephone or video call has disconnected. To access the SNMP Setup screen: Select System Info > Admin Setup > LAN/H.323 > SNMP. The SNMP Setup screen appears. Figure 4-35. SNMP Setup Screen © Polycom, Inc. 2002...
Page 170 Community Name—Enter the SNMP management community in which you want to enable this agent. The default setting for this field is “Public.” System Description—This field displays the type of videoconferencing device. You cannot edit this field. www.polycom.com...
Page 171: Configuring Quality Of Service
The value can be between 0 and 63. If this option is selected, enter the value in the Type of Service Value field. Type of Service Value—Enter the value of the Type of Service Field option you have selected above (IP Precedence or Diffserv). © Polycom, Inc. 2002...
Page 172 At this point, the Dynamic Bandwidth function lowers the line speed one increment to ensure minimal packet loss with maximum throughput. This is supported in calls with end points that also support Dynamic Bandwidth. www.polycom.com...
Page 173: Chapter 5 - Using The Viewstation Fx/Vs4000
Global Address Book, and how to create multipoint Address Book entries. Cameras This section describes how to control cameras and sound. It contains detailed and Sound information on camera settings, presets, and automatic tracking. © Polycom, Inc. 2002...
Page 174: Remote Control
You will use it to highlight and select icons that appear on the monitor connected to your ViewStation FX or VS4000, configure your Address Book, adjust your camera, adjust the sound, place video calls, etc. www.polycom.com...
Page 175: Table 5-1.Remote Control Functionality
(Video Phone). It is used to place a call, to manually answer a call, to add in another video or audio endpoint call to a multipoint call. 2. Auto Activates, deactivates, and cycles through the auto-tracking functions. © Polycom, Inc. 2002...
Page 176 11. Volume Controls the volume of the sound through the amplifier in the system. 12. Keypad Used to enter dialing or screen configuration numbers. Also used to go to camera presets. www.polycom.com...
Page 177 Takes you to basic system tutorials. Also used to request help from the system administrator if the unit is registered with Global Management System. It can also take you to Network Status screen if you are in the near screen while in a call. © Polycom, Inc. 2002...
Page 178: Video Calls
Placing a Call Manually Using One Number To place a call manually using one number: On the main screen, highlight the Video Call icon and press the SELECT button on the remote control. The following screen appears. Figure 5-2. Video Phone Screen www.polycom.com...
Page 179 The call progress indicators on the lower left side of the screen indicate that the call is going through.They change progressively to blue, yellow, orange, and green as your call completes. © Polycom, Inc. 2002...
Page 180: Figure 5-3.Call Progress Indicators
To end your call, press the CALL•HANG-UP button on the remote control. The following screen appears. Figure 5-4. Call Hangup Choices Screen Highlight the Disconnect Video Call icon and press the SELECT button on the remote control. If the call was made with www.polycom.com...
Page 181: Using Two Numbers
Clear icon on the screen, and press the SELECT button (or the CALL•HANG-UP button). To clear part of an entry from the right, press the LEFT ARROW button once for each character you wish to delete. To enter the second number: © Polycom, Inc. 2002...
Page 182 Address Book, you are given an opportunity to enter the name and number from the call into the Address Book. If you answer Yes, you will go to the screen used for adding a new entry to the Address Book. The number from that call is www.polycom.com...
Page 183: Placing A Call From The Address Book
Use the arrow buttons on the remote control to scroll through the list of names. Press the SELECT button when you find the entry you want. The ViewStation FX or the VS4000 automatically begins to dial the video number. © Polycom, Inc. 2002...
Page 184: Placing A Speed-Dial Call
Speed Dial screen. This is useful for numbers you dial frequently. To lock the number, highlight the entry on the Speed Dial screen. Press the # button on the remote control. A Lock icon appears next to Speed Dial entries that are locked. www.polycom.com...
Page 185: Placing A Call From The Web Interface
This message is followed by a video number and a far-site name if they are available. If the user selects Yes, the call will be connected. If the user selects No, the call will be rejected. © Polycom, Inc. 2002...
Page 186: Answering A Video Call Automatically
Do Not Disturb option from the drop-down menu. With the Auto Answer mode set to Do Not Disturb, you will not be notified of any incoming call. The site which placed the call will receive either a “call rejected” or “dialed site busy” message. www.polycom.com...
Page 187: Ending A Video Call
• To stay in the call, select the Stay in Call icon and press the SELECT button. Note If you stay in this screen for 60 seconds without pressing the SELECT button, the call automatically disconnects. © Polycom, Inc. 2002...
Page 188: Analog Telephone Calls
If you want to delete a digit, press the LEFT ARROW button on the remote control. To delete an entire phone number, highlight the Clear icon on the screen and press the SELECT button on the remote control. www.polycom.com...
Page 189: Adding A Telephone Call To A Video Call
To disconnect a telephone call: Press the CALL•HANG-UP button on the remote control. The Call Hang-up Choices screen appears. Select the Disconnect Speakerphone Call icon and press the SELECT button on the remote control. The third party disconnects. © Polycom, Inc. 2002...
Page 190: Adding A Video Call To A Telephone Call
To delete an entire phone number, highlight the Clear icon on the screen and press the SELECT button on the remote control. Press the CALL•HANG-UP button on the remote control to place the call. To end the call, press the CALL•HANG-UP button on the remote control. www.polycom.com...
Page 191: Address Book
Address Book. The Address Book supports both single site or multi-site calls, depending upon system configuration. If your organization uses Polycom's Global Management System™ software, you can configure your Address Book to automatically show all of the addresses used in your organization.
Page 192: Adding An Entry To The Address Book
Highlight the One Site icon and press the SELECT button on the remote control. The Add/Change Entry screen appears. Figure 5-9. Add/Change Entry Screen Use the on-screen keyboard and the remote control to enter the necessary information on this screen. www.polycom.com...
Page 193: Editing An Existing Entry In The Address Book
The Add/Change Entry screen and the on-screen keyboard appear. Use the on-screen keyboard and the remote control to change the information on this screen as needed. In the name field, use the backspace key on the on-screen keyboard to delete letters. © Polycom, Inc. 2002...
Page 194: Deleting Entries In The Address Book
To transfer the contents of your Address Book: From the main calling screen, go to System Info > Admin Setup > Software/Hardware. Click the Send Address Book icon. Enter the Administrator Password and Software Update Security Password of the far-site ViewStation system. www.polycom.com...
Page 195: Using The Global Address Book
Using the Global Address Book  If your organization uses Polycom's Global Management System software and your ViewStation FX or your VS4000 is set to subscribe to the Global Address Book server, you can access global addresses.
Page 196: Creating Multipoint Address Book Entries
ViewStation FX or the VS4000 and are not reported to the GAB server. You can edit and delete these addresses from the ViewStation FX or the VS4000. For more information about Global Management System software, go to our Web site at www.polycom.com or see About Global Management System in chapter 4.
Page 197: Cameras And Sound
Press the remote control’s NEAR button twice. Numbered local video sources appear at the bottom of the screen, where: 1 = main camera 2 = document camera 3 = VCR 4 = second pan/tilt/zoom camera Figure 5-10. Local Video Sources © Polycom, Inc. 2002...
Page 198: Selecting A Far-Site Camera
Press the SELECT button on the remote control. The ViewStation FX or VS4000 displays full screen the far-site camera’s current view on the television monitor. A Camera icon appears in the upper right corner pointing away from you. www.polycom.com...
Page 199: Controlling The Near-Site Camera
You can also adjust the camera on the far site in a call if that site has its Far Control of Near Camera option enabled. Other sites can control the camera on your ViewStation FX or your VS4000 if you have this option enabled. © Polycom, Inc. 2002...
Page 200: Adjusting A Second Camera
If you have a second pan/tilt/zoom camera connected to your ViewStation FX or your VS4000, you can adjust it with the remote control also. To adjust a second camera: Press the NEAR button twice. Icons appear for all of the connected local cameras. www.polycom.com...
Page 201: Adjusting Camera Settings
A “Press 0-9 to store a preset” message appears on the main monitor. Notes If the circle is transparent, the preset is empty. If the circle is solid yellow, the preset is assigned. © Polycom, Inc. 2002...
Page 202: Enabling Automatic Voice Tracking (Viewstation Fx Only)
(instead of using the microphone pods) to triangulate the location of the current speaker and aim the camera at that person. If the person moves or another person speaks, the camera will retriangulate and re-aim the camera. www.polycom.com...
Page 203 Note The system senses the frequency range of the human voice. Therefore, the camera will not aim at noises outside of that frequency range, such as pencil tapping, coughing, or whistling. © Polycom, Inc. 2002...
Page 204: Controlling Sound
Controlling Sound Setting the Volume The volume of the ViewStation FX or the VS4000 is related to the volume on the television monitor. To set the volume: Set the volume on the television monitor to one-half its maximum volume. www.polycom.com...
Page 205: Using The Mute Button
ViewStation FX and the VS4000. To adjust this volume setting: Select System Info > Admin Setup > Phone/Audio. Select the Sound Effects Volume field. Adjust the volume setting by using the volume control buttons on the remote control. © Polycom, Inc. 2002...
Page 206: Snapshots
ViewStation FX or the VS4000 automatically returns to live video. However, when this option is disabled, the snapshot or slide stays on screen indefinitely until the user presses the SNAPSHOT button on the remote control to return to live video. www.polycom.com...
Page 207 In the TV Monitors screen, disable Snapshot Timeout. Note Both sites must have disabled the Snapshot Timeout option for this feature to work. If one side has not disabled Snapshot Timeout, the ViewStation FX or the VS4000 reverts to its default settings. © Polycom, Inc. 2002...
Page 208: Picture-In-Picture (Pip)
Use the icon button on the screen to swap the main and PIP images. On a dual monitor system, the second monitor always has the picture from the local camera, except when viewing a snapshot or presentation. After 15 seconds, the local video appears in a PIP window. www.polycom.com...
Page 209: Graphics Cursor
Any party in the video call that is viewing the slide can manipulate the graphics cursor. In addition, all parties can see the cursor as long as one site has displayed the cursor. © Polycom, Inc. 2002...
Page 210: Using The Graphics Cursor
Moves the cursor to the left. Toggles to display and not display the cursor. Moves the cursor to the right. Moves the cursor diagonally down and to the left. Moves the cursor down. Moves the cursor diagonally down and to the right. www.polycom.com...
Page 211: Chapter 6 - Using Advanced System Features
This section covers information about the number of calls combinations, and also explains how to set the Auto Answer mode for a multipoint call. © Polycom, Inc. 2002...
Page 212 Video how to enable streaming and view streams using Apple QuickTime. Data This section explains how to enable data Conferencing conferencing on the ViewStation FX or VS4000 system and how to use the ShowStation® IP, StreamStation™, and Microsoft NetMeeting. www.polycom.com...
Page 213: Multipoint Calls
Table 6-1. Multipoint Dialing Speeds Maximum Speed For Each Party in the Call (in Kbps) Network Number of Sites in Interface a Call ISDN(H.320) IP (H.323) V.35/RS-449 1472 1920 1472 (T1) 1920 1920 (E1) 1920 © Polycom, Inc. 2002...
Page 214: Mixed Protocol Dialing Speed Table
(ISDN and IP) in a multipoint videoconference. All parties in a multipoint call must be connected at the same speed. A multipoint videoconference can mix both IP and ISDN calls. For more information, see Mixed Protocol Dialing, on page 224. www.polycom.com...
Page 215: Multipoint Downspeeding
128 Kbps, the conference systems will downspeed the 384 Kbps call to 128 Kbps so that all the sites are connected at 128 Kbps. Conversely, incoming IP and ISDN calls dialed at speeds greater than the current conference speed are negotiated down to © Polycom, Inc. 2002...
Page 216: Multipoint Calls And Firewall Information
Multipoint Calls and Firewall Information The following information specifies how many TCP and UDP ports need to be opened through a firewall for multipoint calls. The port assignment is defined in the Firewall & LAN Connection screen, under Use Fixed Ports. www.polycom.com...
Page 217: Placing Multipoint Video Calls
Using a combination of Manual Dialer and Address Book entries. See Using the Manual Dialer and the Address Book. Using the Manual Dialer (Video Phone) The following explains how to place a multipoint call manually by adding sites to your videoconference. © Polycom, Inc. 2002...
Page 218 Speed icon on the screen and select the speed of your call from the list that appears. d. Use the arrow buttons on the remote control to highlight the call type field (ISDN, IP, or AUTO). Press the SELECT www.polycom.com...
Page 219: Using An Address Book Meeting Entry
If you delete one of the single-site entries that make up one of your multipoint meeting entries, the single-site (multipoint) entry is automatically removed from your Address Book meeting entry. © Polycom, Inc. 2002...
Page 220: Figure 6-1.Multi-Site Meeting Screen
Address Book entries. Highlight the Save icon and press the SELECT button on the remote control to return to the main Address Book screen. www.polycom.com...
Page 221: Using The Address Book
Press the MENU button on the remote control to go back to the main screen. To add subsequent sites, repeat steps 1 through 3 from the above section describing how to place the first call until all sites are connected. © Polycom, Inc. 2002...
Page 222: Using The Manual Dialer And The Address Book
Book without having to worry about which number to dial or which dialing protocol to use. For more information about OneDial, refer to the Polycom Office Integrators’ Reference Manual. Different Ways to Place a Mixed Protocol Call A Mixed Protocol call can be placed in one of the following five ways using the ViewStation FX or VS4000 user interface: Using the Manual Dialer (Video Phone screen).
Page 223: Additional Information
Powerpoint presentations, snapshots, PolycomSnap, and interoperability with Visual Concert PC are supported in mixed protocol calls. Far-end camera control is supported in presentation or full-screen mode with Polycom endpoints in mixed protocol calls. © Polycom, Inc. 2002...
Page 224: Multipoint Viewing Modes
On a system with IP only, select System Info > Admin Setup > Multipoint Setup or select System Info > User Setup > Multipoint Mode. On a system with an ISDN network interface, select System Info > Admin Setup > Video Network > Multipoint Setup. www.polycom.com...
Page 225: Mode Description
Your picture automatically appears in a PIP window when you raise your remote control. If you are using a dual-monitor system, the person speaking appears in the main monitor, and the other parties appear in windows on the second monitor. © Polycom, Inc. 2002...
Page 226: Switching Modes
To switch multipoint meeting modes: From the main calling screen, select System Info > User Setup. Note If you are switching modes during a multipoint call, press the MENU button on the remote control to go to the main calling screen. www.polycom.com...
Page 227: Multipoint Conference Password
Using the Meeting Password The Meeting Password can be used for the following purposes: To provide dial-in protection for the ViewStation FX or VS4000 MCU. If dial-in password protection has been set on the MCU, © Polycom, Inc. 2002...
Page 228: Mcu Meeting Password Protection In Multipoint Dial-In Videoconferences
Select System Info > User Setup or System Info > Admin Setup > General Setup. Note For information about Auto Answer Multipoint, see Setting the Auto Answer Multipoint Mode on page 239. For information about dial-in calls in multipoint videoconferences, refer to Dial-In Calling on page 237. www.polycom.com...
Page 229: Table 6-4.Mcu Meeting Password Protection
“You have a video call. Would you like to answer?” and can answer Yes or No. This message can be followed by a far-site video number and a far-site name if they are available. © Polycom, Inc. 2002...
Page 230 Would you like to answer?” ). This message might be followed by a far-site video number and a far site name if they are available. The thirty-second rule explained under Exception 1 applies here too. www.polycom.com...
Page 231: Multipoint Cascading Capabilities
Sending snapshots, slides, and dual streams in cascaded calls is supported. Four-Monitor Support This feature allows you to display a multipoint call (with up to four participating sites) with each remote site on a separate monitor. This © Polycom, Inc. 2002...
Page 232: Chair Control
That site must release the chair control before another site can acquire it. Chair Control is not supported in mixed protocol conferences. For more information, refer to Mixed Protocol Dialing on page 224. www.polycom.com...
Page 233: Actions Available To All Sites
View Site—Displays the selected site in the live window. View Site overrides voice activated switching and any broadcaster actions from the chair. It does not affect video at other sites. © Polycom, Inc. 2002...
Page 234: Actions Only Available To The Chair Controller
Voice Switching—Enables voice-activated switching. The site that is speaking appears in full-screen mode to all sites in the call. Disconnect Site—Disconnects the selected site from the multipoint call. End the Conference—Disconnects all sites in the multipoint call. www.polycom.com...
Page 235: Dial-In Calling
The MCU is embedded in the ViewStation FX or VS4000 system. The table describes the number of incoming calls that can be separately or simultaneously received by the ViewStation FX or VS4000 embedded MCU (1 site) already in a point-to-point call with © Polycom, Inc. 2002...
Page 236: With No Existing Point-To-Point Call
3-way multipoint call 4-way multipoint call 2 simultaneous 3-way multipoint call 3 simultaneous 4-way multipoint call Auto Answer Multipoint Mode Configuration It is necessary to set the Auto Answer Multipoint mode to determine how the system will handle an incoming call. www.polycom.com...
Page 237: Setting The Auto Answer Multipoint Mode
Do Not Disturb—If the Auto Answer mode is Do Not Disturb, the user is not notified when there is an incoming call. The site which placed the call will receive either a “call rejected” or “dialed site busy” message. © Polycom, Inc. 2002...
Page 238: Streaming Video
System Info > Admin Setup > LAN/H.323 > Streaming. Enable the Allow Streaming option. Figure 6-4. Streaming Screen Note Once you have enabled streaming, a Call Type icon appears on your main screen indicating that you are ready to start streaming. www.polycom.com...
Page 239: Configuring Streaming Options
ViewStation FX or VS4000 are displayed on screen. Restore Defaults—Selecting this option restores the Speed, IP Multicast Address, Number of Router Hops, Audio Port, and Video Port defaults. © Polycom, Inc. 2002...
Page 240: Configuring Streaming For Apple Quicktime
ViewStation FX or your VS4000 as described in “Enabling and Starting Streaming on the ViewStation FX or VS4000”. To view streaming using Apple QuickTime: Open a Web browser. b. Enter the IP address of your ViewStation FX or your VS4000 in the browser address field. www.polycom.com...
Page 241 Enter your user name and password when prompted. Apple QuickTime will launch within your browser. Note If you do not have Apple QuickTime installed, you will be prompted to install it from the Polycom/QuickTime Web page. Repeat steps 1 through 3 after installation. © Polycom, Inc. 2002...
Page 242: Data Conferencing
From this screen, you can enable data conferencing through Microsoft NetMeeting or a ShowStation IP as described in the following section. Note The Data Conference screen will display the IP address or name of the data conferencing device. This would be the IP address of the www.polycom.com...
Page 243: Enabling Data Conferencing On The Viewstation Fx Or Vs4000
Using a ShowStation IP For more information on ShowStation IP, see ShowStation IP chapter 2. Using Microsoft NetMeeting For more information about data conferencing using NetMeeting, refer to NetMeeting in chapter 7. © Polycom, Inc. 2002...
Page 244 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 245: Chapter 7 - Using The System With A Pc
Address Book Utility, and NetMeeting. Interface System Setup This section covers information about the and Remote Web interface system setup and remote Management management tools. Streaming This sections provides instructions about streaming from the Web interface. © Polycom, Inc. 2002...
Page 246: Before You Begin
Mbps Ethernet LAN card Ethernet cable Microsoft Internet Explorer 4.0 or higher (recommended) or Netscape 4.5 or higher Connecting the PC and the ViewStation FX or the VS4000 to the LAN To connect the ViewStation FX or the VS4000 to the LAN: www.polycom.com...
Page 247: Figure 7-1.Lan & Intranet Screen
LAN/Intranet to configure the ViewStation FX or VS4000 system’s LAN/H.323 settings. The LAN & Intranet screen appears. Figure 7-1. LAN & Intranet Screen In the LAN & Intranet screen, configure the ViewStation FX or the VS4000 DHCP settings, as follows: © Polycom, Inc. 2002...
Page 248 Select Yes. Another message informs you that the ViewStation FX or VS4000 is about to restart. For instructions about how to access the ViewStation FX or VS4000 Web interface, proceed to Accessing the Web Interface on page 256. www.polycom.com...
Page 249 Select Yes if you are absolutely certain you want to set your system as a DHCP server. d. Press Menu. The following message will appear: “Power must be reset to save changes. Continue?” Select Yes. © Polycom, Inc. 2002...
Page 250 For Windows 2000: Right-click the My Network Places icon, and then right-click Properties. b. In the Network and Dial-up Connections window, right-click Local Area Connection, and select Properties. In the Local Area Connection Properties window, double-click Internet Protocol (TCP/IP). www.polycom.com...
Page 251: Configuring Your Web Browser
Select the General tab, and under Temporary Internet files, click Settings. Under check for newer versions of stored pages, select every visit to the page. Click OK twice. To allow cookies: Launch Internet Explorer Select Tools from the menu. Select Internet Options. © Polycom, Inc. 2002...
Page 252: Netscape 4.X Configuration
• Accept all cookies that get sent back to the originating server. Note For Netscape 6.x, the Cookies area is to be found in the Privacy and Security tab. Click OK. To set the cache: Launch your Web browser. www.polycom.com...
Page 253 Chapter 7 - Using the System with a PC Select Edit from the menu. In the Advanced category, under Cache, select Compare the page in the Cache to the page on the network every time. © Polycom, Inc. 2002...
Page 254: Accessing The Web Interface
The main icons are displayed on the left panel of the Web page: Place a Call, Set Up System, Select a Presentation, View a Presentation, Show Closed Caption, and Configure NetMeeting. Note The Streaming icon is only visible when streaming is already enabled. Refer to Streaming for more information. www.polycom.com...
Page 255: Figure 7-2.Web Interface Main Screen
Chapter 7 - Using the System with a PC Figure 7-2. Web Interface Main Screen Select Internet Options from the Tools menu of the browser and make sure that security is set to Medium on the Security tab. Click OK. © Polycom, Inc. 2002...
Page 256: Basic Features Of The Web Interface
Placing a Call from the Global Address Book. Using the Manual Dialer. See Placing a Call Using the Manual Dialer. To access the Placing a Video Call screen: Click the Place a Call icon in the left panel of the main Web screen. www.polycom.com...
Page 257: Figure 7-3.Placing A Video Call Web Screen
The icons at the top of the Web page give you quick access to all the Admin Setup and Diagnostics screens, as well as to the most-often used features, such as View a Presentation, Slide Presentation, and Place a Call. © Polycom, Inc. 2002...
Page 258: Placing A Call From The Address Book
Video B field. If the video number is the same for both channels, then enter it in the Video A field. Otherwise, enter the number in the Video A field and leave the Video B field blank. www.polycom.com...
Page 259: Loading And Selecting A Slide Presentation
You can load up to eight presentations on a ViewStation FX or VS4000. Each presentation must originate on a separate PC. The PC from which you are presenting cannot be running an FTP service. © Polycom, Inc. 2002...
Page 260: Loading A Slide Presentation On The Pc
In the main Web page, click the Select a Presentation icon. The Select a Presentation for Viewing Web page appears. Figure 7-4. Select a Presentation for Viewing Web Screen Click the Press Here to Select a PowerPoint Presentation button. The pcPresent dialog box appears. www.polycom.com...
Page 261: Figure 7-5.Pcpresent Screen
80 (http port) 21 (ftp control port) 5004 and 65000 ports – If your PC or laptop and the ViewStation FX or VS4000 are both behind the same NAT device, disable the option Use NAT Address. © Polycom, Inc. 2002...
Page 262: Selecting A Slide Presentation On The Viewstation Fx Or Vs4000
Selecting a Slide Presentation on the ViewStation FX or VS4000 Complete the following steps on the ViewStation FX or VS4000 to select the presentation: Press the SLIDES button on the remote control. The Available Presentations screen appears on the monitor attached to the ViewStation FX or VS4000: www.polycom.com...
Page 263: Figure 7-7.Available Presentations Screen
Directory screen so that you can see all of the slides at once. Use the arrow buttons on the remote control to highlight a slide, and then press the SELECT button on the remote control to view it. © Polycom, Inc. 2002...
Page 264: Figure 7-9.Presentation Directory (Showing Loaded Slides) Screen
If you want to go from viewing a slide to viewing its thumbnail, press the MENU button on the remote control. Press the SELECT button on the remote control to return to live video. If you press the SLIDES button, you can select another presentation. www.polycom.com...
Page 265: Slide Display Information
Annex D high-resolution graphics standard. Polycom supports this graphics standard. However, if a Polycom system sends a slide or snapshot to another vendor’s system that does not support Annex D, the graphic appears on the far site monitor for a few seconds and then disappears.
Page 266: Viewing A Meeting
View a Presentation icon is replaced by the View a Meeting icon. For more information about streaming, refer to the section Streaming, on page 283. When you select View a Meeting, two options are available: View a Slide Presentation and View Streaming Video. Figure 7-10. View a Meeting Web Screen www.polycom.com...
Page 267 Chapter 7 - Using the System with a PC To view a streamed slide presentation: Click View a Slide Presentation. To view streamed video: Click View Streaming Video. © Polycom, Inc. 2002...
Page 268: Advanced Features Of The Web Interface
Address Book Utility NetMeeting Closed Caption Closed Caption is a Polycom-proprietary software feature that lets you display text on the main video screen of the local and far ViewStation FX or the VS4000 systems. This is done using the ViewStation FX or VS4000’s Web interface.
Page 269: Additional Information About Closed Caption
Closed Caption works in IP (H.323) and ISDN (H.320) calls. Closed Caption is only supported when the call occurs between two Polycom ViewStation SP, MP, V.35/RS-449, or 512 systems running version 6.5 or greater, and FX or VS4000 systems running software version 2.5 or greater.
Page 270: Polycomsnap
PolycomSnap is a PC-resident application that lets you capture JPEG images of the entire PC screen or specific windows or areas of the PC screen and display the snapshots on one or more Polycom ViewStation FX or VS4000 systems. PolycomSnap can be used in a multipoint videoconference to display snapshots of your PC to all of the participating systems simultaneously.
Page 271: Address Book Utility
The Address Book Utility lets you easily manage and edit the ViewStation FX or VS4000 Address Book on your PC. You can download the application from the Web interface main page by clicking Address Book Utility. Figure 7-12. Address Book Utility Screen © Polycom, Inc. 2002...
Page 272: Netmeeting
NetMeeting to perform these functions between two PCs once a connection to the far site has been established. During the NetMeeting call, the whiteboard, chat, application sharing, and file-transfer capabilities are available. Audio and video are provided via the ViewStation FX or the VS4000. www.polycom.com...
Page 273: Enabling Netmeeting On The Viewstation Fx Or Vs4000
The following information is needed: Enter your name in the User Name field (use “admin” as the user name). b. Enter the admin password in the Password field. This password is set in the Security screen (System Info > © Polycom, Inc. 2002...
Page 274: Information About Placing An Ip Video Calls With Netmeeting
You can make IP (H.323) video calls to and from a PC using NetMeeting 2.11 or 3.0. Line Speed. The line speed of a video call from NetMeeting to a ViewStation FX or VS4000 depends on the bandwidth setting in NetMeeting: www.polycom.com...
Page 275 VS4000 version 3.0 or higher for H.323 video calls. For these calls, you must disable the following two security options on the Security tab (NetMeeting Tools > Options): I prefer to receive secure incoming calls I prefer to make secure outgoing calls © Polycom, Inc. 2002...
Page 276: System Setup And Remote Management
ViewStation FX or VS4000, as well as the main management and features icons. Note You will be prompted to enter an Admin Password if one has been set in the Security screen (System Info > Admin Setup > Security). The user name is “admin.” www.polycom.com...
Page 277: Admin Setup/General Setup
Setup screen, from where most of the setup and configuration tools are available. To access the General Setup screen (shown below), select Admin Setup from the left or top icon field of the Web screen. Figure 7-13. General Setup Web Screen © Polycom, Inc. 2002...
Page 278: System Diagnostics
System Diagnostics This section provides information about the main Diagnostics screen (see System Diagnostics), and the following tools accessible from the System Diagnostics screen: Virtual Remote Control Send a Message www.polycom.com...
Page 279: Virtual Remote Control
By clicking the on-screen buttons, you can control most of the functions of your ViewStation FX or VS4000 system. See the Remote Control section in chapter 2 of this manual for a description of the buttons’ functionality. © Polycom, Inc. 2002...
Page 280: Send A Message
The text message can be up to 100 characters in length. When the Send a Message Web page appears, type in your message and click the Send Message button. Your message appears on screen for 15 seconds on the ViewStation FX or VS4000 that you are managing. www.polycom.com...
Page 281: Streaming
Click the Place a Call icon. Click the Start/Stop icon. • Click the Home icon on the left field of the Web page. Click the Streaming icon now visible on the Web interface main page. Click Start Stream. © Polycom, Inc. 2002...
Page 282 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 283 Appendix A to find out how to perform various diagnostic tests that can help you troubleshoot any issues. Topics in This Chapter The following troubleshooting categories are included in this chapter. Category Page General Audio Video Network and Communications IMUX LAN/Intranet Presentations Remote Control © Polycom, Inc. 2002...
Page 284: General
Address Book. You may then enter a new password in the Security screen. System starts in the System software is corrupt or not Load system software on the Software Update screen. loaded properly. ViewStation FX or VS4000 from your www.polycom.com...
Page 285: Audio
The far site is muted. Look for the far site Mute icon. Ask the far site to unmute its microphone pod. Too many network line errors. Disconnect call and reconnect later. © Polycom, Inc. 2002...
Page 286 Turn down the audio volume at the far loud. site. Near site or far site cannot The VCR input is not selected. Turn on the VCR input by selecting the hear or see the VCR audio. NEAR key twice and selecting the VCR icon. www.polycom.com...
Page 287: Video
Check the ISDN number of the far connecting in your call. site. Ask the far site to call your site. Lots of motion in the picture you A background with less motion are receiving. provides a better, smoother video picture. © Polycom, Inc. 2002...
Page 288 ViewStation FX or VS4000 MCU displays a picture of a telephone in the screen area corresponding to that endpoint call. www.polycom.com...
Page 289: Network And Communications
The PBX connection is an S/T ViewStation FX or VS4000 directly to made. interface. the PBX S/T connection. You may need to use an ISDN terminating resistor on the ISDN line between your ViewStation and the PBX. © Polycom, Inc. 2002...
Page 290 Voice/Data, Voice line to the NI 1 protocol standard. Data. ISDN: Error message An ISDN error code is received Refer to the Polycom Office when dialing a video from the ISDN line. Integrators’ Reference Manual. call. ISDN: When placing a...
Page 291: Imux
Speeds do not show when Add line speeds by going to IMUX Dialing Cannot select 112 or 128 speeds for BONDING selecting the speed icon. Speeds screen. calls from the speed selection icon on the Video Phone. © Polycom, Inc. 2002...
Page 292: Lan/Intranet
Enter the correct password. Note: management via the The default password is “admin.” Web. Too many managers are logged Only two system managers are into the system. allowed at any one time. To log everyone out, restart your ViewStation FX or VS4000. www.polycom.com...
Page 293: Presentations
Too many presenters. The Have extra presenters disconnect. PC presentation cannot ViewStation FX or VS4000 allows be accessed when the a maximum of eight presenters or slide button is pressed. PCs to be logged on at one time. © Polycom, Inc. 2002...
Page 294 Incorrect viewing password. To check the slide and snapshot viewing password and other information about your presentation, press the INFO button on the remote control during a presentation. The viewing password may be changed on the Security setup screen. www.polycom.com...
Page 295: Remote Control
Low battery icon on the Low battery in the remote control. Replace the batteries in the remote screen. control with 3 AAA batteries. © Polycom, Inc. 2002...
Page 296 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 297: Appendix A - Screen Reference
This section describes the various Screen diagnostic screens and how to use them. Reference User Setup This section discusses the User Setup Screen options. Reference Admin Setup This section describes and lists the Admin Screen Setup screens. Reference © Polycom, Inc. 2002...
Page 298: System Information Reference
Configuring the Gateway and Gatekeeper chapter 4. LAN Host Name—This is the name assigned to the ViewStation FX or VS4000 for TCP/IP configuration. To set the LAN host name, go to System Info > Admin Setup > LAN/H.323 > LAN/Intranet. www.polycom.com...
Page 299 Model—The ViewStation FX or VS4000 model type is displayed. The Diagnostics, User Setup, and Admin Setup icons are displayed at the bottom of the screen. These icons link to screens where you can perform various setup and diagnostic tasks. © Polycom, Inc. 2002...
Page 300: Diagnostics Screen Reference
The Network Statistics screen displays the network protocols and data speeds at which your call will travel over the network to the far site. To access the Network Statistics screen: Select System Info > Diagnostics > Network Stats. This screen displays information about: www.polycom.com...
Page 301: Advanced Network Statistics
Tx (transmitting) and Rx (receiving) Clock Rates and Errors. Sync—The - or + sign shows that the system is synchronized with another T.120 device, such as a Polycom ShowStation. Video Protocol—ITU video algorithm and annexes being used. Video Format—CIF, Wide screen, etc.
Page 302: About Polycom Video Error Concealment (Pvec)
Protocol field displays PVEC in the Tx and/or the Rx data columns as the active video protocol. PVEC is a Polycom proprietary video coding algorithm based on the H.263 video coding standard. Its purpose is to transparently remedy video degradation caused by packet loss in an H.323 call. PVEC uses a sophisticated video compensation algorithm to estimate the content of lost video data and seamlessly repair the video.
Page 303: Call Status
Press the SELECT button on the remote control. Color bars appear full screen. Use the controls on the television monitor to adjust the color settings. Press any button on the remote control to return to the Color Bars screen. © Polycom, Inc. 2002...
Page 304: Audio
When you hear the tone, adjust the volume controls on the ViewStation FX or VS4000 and television monitor to comfortable levels. Press any button to stop the tone. Note If the system is in a call the far site also hears the tone. www.polycom.com...
Page 305: Audio Meter
Press any button on the remote control to stop the loop. Note This diagnostic tool is only available out of a call or in a H.320 call. © Polycom, Inc. 2002...
Page 306: Far End Loop
Be sure to copy system information before resetting a system. All settings are lost when you reset the system. Passwords are set on your system’s user interface. If you forget the admin password, this screen will allow you to reconfigure the system with a new password. www.polycom.com...
Page 307: User Setup Screen Reference
Answer mode for a point-to-point call. To set the mode, select the appropriate option from the drop-down menu in the Auto Answer Point to Point field. These options are No, Yes, and Do Not Disturb; they are described below: © Polycom, Inc. 2002...
Page 308 Not Disturb, the user is not notified of the incoming call. The site which placed the call receives a Far Site Busy code (H.320) or Call Rejected (H.323) Mute Auto Answer Calls—When this option is selected, the microphone pod is turned off to prevent the far site from www.polycom.com...
Page 309 When enabled, the camera automatically adjusts for a light background. Allow Remote Monitoring—Remote monitoring allows a user to remotely view a conference room prior to a scheduled meeting using the ViewStation FX or VS4000 Web interface. © Polycom, Inc. 2002...
Page 310 Auto. For more information about multipoint modes, refer Multipoint Viewing Modes in chapter 6. You can also set the Auto Answer Multipoint mode in the Multipoint Setup screen. For more information, refer to Auto Answer Multipoint at the beginning of this section on page 310. www.polycom.com...
Page 311: Admin Setup Screen Reference
At any time, you can return to the previous screen by pressing the MENU button on the remote control. Press the CALL•HANG-UP button to return to the main screen. The following sections describe the screens grouped under the Admin Setup icon screen. © Polycom, Inc. 2002...
Page 312: General Setup
System Name—Enter a name for the ViewStation FX or VS4000 using the on-screen keyboard. The first character has to be a numeric (a digit) or alphabetic (a letter) character including foreign language characters The name can be any combination of alphanumeric characters up to 34 characters in length. www.polycom.com...
Page 313 If you do not answer within one minute, the call automatically disconnects. If you want your call to stay up indefinitely, delete the time setting in the Maximum Time in Call field. Make sure to do the © Polycom, Inc. 2002...
Page 314: V.35/Rs-449 Video Network Screens
(H.323) Calls). Existing system information is not erased during this process. Video Network Setting Video Network Options on page 82. From the Video Network screen, you can also access the Dialing Speeds, Broadcast Mode, and Advanced Dialing configuration screens. www.polycom.com...
Page 315: Dialing Speeds
Select System Info > Admin Setup > Video Network. IMUX (Inverse Multiplexer) The IMUX screen lets you access the PRI Video Numbers screen, the PRI Network screens, the Audio Quality screen, the Advanced Dialing screen, and the Dialing Speeds screen. © Polycom, Inc. 2002...
Page 316: Pri Video Numbers
Setting Advanced PRI Options (E1 and T1) on page 140. PRI Status Selecting PRI Channels (E1 and T1) on page 138. Audio Quality Setting Audio Quality Preference on page 142. Advanced Dialing Choosing how to Dial the Channels on page 149. www.polycom.com...
Page 317: Dialing Speeds
The IMUX screen lets you access the ISDN Video Numbers screen, the Auto Detect SPIDs screen, the Audio Quality screen, the Advanced Dialing screen, and the Dialing Speeds screen. ISDN Video Numbers Entering ISDN Video Numbers on page 145. © Polycom, Inc. 2002...
Page 318: Auto Detect Spids
Multipoint Viewing Modes on page 226. ISDN Video Network Modifying ISDN Video Network Information on page 151. LAN Setup Screens From the main LAN/H.323 icon, you can access groups of screens that are used for the LAN and H.323 (IP) setup. www.polycom.com...
Page 319: Lan & Intranet (Main)
The main H.323 Setup screen lets you access the H.323 Setup configuration screen, the Dialing Speeds screen, the Gateway and Gatekeeper screen, the Gateway Number screen, and the Gateway Setup screen. H.323 Setup (configuration) Configuring H.323 Name and Extension on page 115. © Polycom, Inc. 2002...
Page 320: Dialing Speeds
Address (Server) configuration screen, the Global Address Book Preferences screen, the Private Network ISDN (PRI) Number screen, the Dialing Rules 1 screen, and the Dialing Rules 2 screen. Global Address (Server) Configuring Settings for the Global Address Book Server on page 153. www.polycom.com...
Page 321: Global Address Book Preferences
Global Management (Main) The main Global Management screen lets you access the Global Management configuration screen, the Global Management URLs screen, and the Global Management Info screen. Global Management (Configuration) Setting Global Management Preferences on page 165. © Polycom, Inc. 2002...
Page 322: Global Management Urls
Data conferencing is only available during ISDN (H.320) calls and must be supported by far-site systems. Note For more information about ShowStation IP, see ShowStation IP chapter 2. For more information about data conferencing using NetMeeting, refer to NetMeeting in chapter 7. www.polycom.com...
Page 323: Figure A-5.Data Conference Screen
NetMeeting in chapter 7 and to the Visual Concert FX User Guide. Second icon—You can configure your ViewStation FX or VS4000 to work in conjunction with other Polycom products, ® such as ShowStation IP, WebStation™, or StreamStation™. Enter the IP address of the ShowStation IP, WebStation, or StreamStation into the field next to this icon.
Page 324: Telephone & Audio
Room Telephone Number— You can also enter the telephone number that is assigned to the room where the ViewStation FX or VS4000 is located. Echo Canceller—This option is enabled by default. It prevents users from hearing their voice loop back from the remote site. www.polycom.com...
Page 325: Video And Cameras Screens
Monitors screens, the Cameras screen, the VCR Setup screen, and the VGA Input screen (only if a Visual Concert FX is connected to your ViewStation FX or VS4000). To access the Video and Cameras screen: Select System Info > Admin Setup > Video/Camera. © Polycom, Inc. 2002...
Page 326: Monitors
Snapshot Timeout—By default, all slides and snapshots are displayed for a period of 4 minutes. When the display times out after four minutes, the FX or VS4000 automatically returns to live video. However, when this option is disabled, the snapshot www.polycom.com...
Page 327: Graphics Monitor
4.0 and higher. Otherwise, if one of the systems has a software version older than 4.0, the proprietary letter box format is supported. Graphics Monitor This screen lets you select the appropriate VGA monitor configuration for your VGA monitor. © Polycom, Inc. 2002...
Page 328: Figure A-8.Graphics Monitor Screen
ViewStation FX or VS4000 and the graphics monitor is directly connected to the Visual Concert FX unit. By selecting this option, you enable your system to display your computer desktop on your ViewStation FX or VS4000 VGA monitor. www.polycom.com...
Page 329: Fx Vga Monitor
VGA Resolution—Select the VGA Resolution field to access the drop-down selection menu. Select the maximum resolution that your monitor or projector can support. Consult the user manual provided with the VGA monitor or projector for performance. © Polycom, Inc. 2002...
Page 330: Cameras (Fx)
Primary Camera—This option lets you select the camera that is used when you power on the ViewStation FX or the VS4000 system. You cannot disconnect the main camera, but you do not have to set it as the primary camera. www.polycom.com...
Page 331: Cameras (Vs4000)
If the receiving system does not support 4CIF, then the transmitting system does not send 4CIF data. Cameras (VS4000) The VS4000 Camera Setup screen lets you set up options that are specific to the VS4000 system. © Polycom, Inc. 2002...
Page 332: Vcr Setup
However, you can set three cameras to S-video mode, and two to pan/tilt/zoom mode. To disable cameras: Set your camera inputs as S-video or composite (VS4000 only), and enable pan/tilt/zoom capability on a camera. Select the appropriate radio button or check circle. VCR Setup To access the VCR Setup screen: www.polycom.com...
Page 333: Figure A-12.Vcr Setup Screen
Note If you connect the same device to both the VCR input and VCR output, then you may need to disable this feature to prevent an audio feedback loop. © Polycom, Inc. 2002...
Page 334: Vga Input Calibration
Horizontal Position—This option lets you calibrate the VGA input in the horizontal position by setting the calibration frame to the left or right. Vertical Position—With this option you can calibrate the VGA input in the vertical position by moving the calibration frame up or down. www.polycom.com...
Page 335: Security
As the password for viewing streams on the Web interface. For accessing Closed Caption on the Web interface. • If no password is set, the user is not prompted for or does not need to enter the Meeting Password. © Polycom, Inc. 2002...
Page 336: Crypto Resync Pulse
To access the Software, RS-232, Hardware Information, Send Address Book, and Far Site Software Update screens: Select System Info > Admin Setup > Software/Hardware. Software The Software screen displays the ViewStation FX or VS4000 system’s serial number, BOOTUI number, software version, www.polycom.com...
Page 337: Software
To access the RS-232 screen: Select System Info > Admin Setup > Software/Hardware > RS-232. Note For details about the RS-232 options, refer to the Polycom Office Integrators’ Reference Manual or to the ViewStation FX and VS4000 ARENA API Programmer’s Guide.
Page 338: Send Address Book
Far Site Software Update If you are in an ISDN (H.320) call, you also have access to the Far Site Software Update screen. For information about the Far Site Software Update screen, refer to Upgrading Software over ISDN (H.320) on page www.polycom.com...
Page 339: Appendix B - Multiple Monitor Support
Booting None Logo Logo Logo Logo JPEG Test pattern None Color bar Color bar Color bar Color bar Single-monitor mode, no VGA Not in a call: main/UI Near Main Not in a call: graphic None Graphic © Polycom, Inc. 2002...
Page 340 Three-way call: graphic Near Graphic Four-way call: graphic None Cont. No change presence Multipoint call: discussion None Cont. No change mode presence Multipoint call: None Cont. No change presentation mode presence Multipoint call: full-screen Near Last talker No change mode www.polycom.com...
Page 341 Four-way call: full-screen None Last talker Near mode Two-monitor mode, VGA Not in a call: main/UI Near Main Near Not in a call: graphic None Near None Graphic Point-to-point call: call None Near connect Point-to-point call: Main main/UI © Polycom, Inc. 2002...
Page 342: Table B-1.Four-Monitor Support:expected Display For Each Monitor
Near main/UI Point-to-point call: None Graphic Near graphic Three-way call: main/UI Last talker Main Far (2) Three-way call: graphic Near Graphic Far (2) Three-way call: None Near Far (2) discussion mode Three-way call: None Near Far (2) presentation mode www.polycom.com...
Page 343 Three-way call: None Near Far (2) full-screen mode Four-way call: main/UI Last talker Main Far (2) Far (3) Four-way call: graphic Near Far (2) Far (3) Graphic Four-way call: discussion Near Far (2) Far (3) mode © Polycom, Inc. 2002...
Page 344 Far (2) Far (3) presentation mode Four-way call: full-screen None Near Far (2) Far (3) mode Four-monitor mode, VGA Not in a call: main/UI None Main Near None None Not in a call: graphic None Near None None None Graphic www.polycom.com...
Page 345 Near Far (2) Far (3) Graphic Four-way call: discussion None Near Far (2) Far (3) mode Four-way call: None Near Far (2) Far (3) presentation mode Four-way call: full-screen None Near Far (2) Far (3) mode © Polycom, Inc. 2002...
Page 346 ViewStation FX/VS4000 User Guide www.polycom.com...
Page 347: Appendix C - Interoperability Information
The ViewStation FX or VS4000 /T120 Server interoperates with the Gateway, Interoperability Gatekeeper, or T120 servers listed in this table. Firewall/NAT The ViewStation FX or VS4000 Interoperability interoperates with the Firewall /Nat devices listed in this table. © Polycom, Inc. 2002...
Page 348: H.320 Endpoint Interoperability
600 Series 4.05.726 iPower 900 Series 4.05.726 PictureTel Concorde Sony Contact Host 4.20 Sony PCS6000 2.58 Tandberg 1000 B4.1 Tandberg 2000 B4.1 Tandberg 6000 B4.1 Tandberg B4.1 Tandberg B4.1 VCON Cruiser Media Connect VCON 8000 VTEL Galaxy 2.2.0.070 VTEL 2.20 www.polycom.com...
Page 349: Table C-2H.323 Endpoint Interoperability
900 Series 4.05.726 Sony PCS6000 2.58 Tandberg 1000 B4.1 Tandberg 2500 B4.1 Tandberg 6000 B4.1 Tandberg B4.1 Tandberg B4.1 VCON Cruiser VCON Escort VCON Media Connect 8000 VCON Falcon 2.01 VCON Vigo VTEL Galaxy 2.2.0.70 © Polycom, Inc. 2002...
Page 350: Mcu H.320 Interoperability
ViewStation FX/VS4000 User Guide MCU H.320 Interoperability Table C-3. MCU H.320 Interoperability Manufacturer Model Interoperability Polycom MGC-100 chair control, far-end camera control, T.120 Lucent Multi-Point chair control Conferencing Unit far-end camera control, and T.120 do not work in cascaded calls MCU H.323 Interoperability...
Page 351: Gateway/Gatekeeper/T120 Server Interoperability
Radvision L2W-323BRI 2.2.3.2.5 Gateway/Gatekeeper Radvision L2W-323PRI 2.2.3.2.5 Gateway/Gatekeeper Radvision MCU Gatekeeper 2.2.1.0.9d Radvision NGK 200 Gatekeeper Radvision T120 Data Collaborator Server 1.07 Radvision ECS/viaIP Gatekeeper 2.0.2.2 Ezenia Encounter 3000 Netgate/Gatekeeper Ezenia Encounter 3000 ECMS 1.01 Gatekeeper © Polycom, Inc. 2002...
Page 352: Firewall/Nat Interoperability
ViewStation FX/VS4000 User Guide Firewall/NAT Interoperability Table C-6. Firewall/NAT Interoperability Manufacturer/Model Version Cisco router 12.2 build 7 Linksys 1.40.2 NetGear 3.24 1.93s Cisco PIX 6.1.2 www.polycom.com...
Page 353: Appendix D - Viewstation Fx And Vs4000 Technical Specifica
H.263 + Annexes: L, F, T, I , J, U, u ITU - 60 fields/second Polycom Enhanced Technology TV-quality letterbox video 60 fields/sec NTSC TV-quality letterbox video 50 fields/sec PAL PVEC - Polycom Video Error Concealment Other ITU Supported Standards H.221 communications BONDING, mode 1 H.281 far-end camera control H.225, H.245...
Page 354 Mixed Protocol Dialing connects four endpoints (H.320 and/or H.323) through the internal MCU Inbound Calling—ISDN (H.320) and/or IP (H.323) sites can dial into an existing call Video Inputs (NTSC or PAL) 2nd Camera S-Video Document Camera S-Video VCR In (for playback) Composite www.polycom.com...
Page 355 10 presets local camera 10 preset positions far end camera Tracking Technique Voice tracking or track to presets Audio Standards G.728, G.722, G.711, G.722.1 Full-Duplex Digital Audio Instant adaptation echo cancellation Automatic gain control Automatic noise suppression © Polycom, Inc. 2002...
Page 356 Diagnostics and Remote Management Extensive diagnostics and software upgrades via PC, LAN or in a video call Integrated Web interface for direct management Supports Polycom Global Management System™, Global Address Book, and SNMP Supports Polycom OneDial™ Supports PathNavigator™ Ethernet/Internet/Intranet Connectivity Supports—TCP/IP, DNS, WINS, SNMP, DHCP,...
Page 357: Table D-1.Viewstation Fx Technical Specifications
Auto-sense power supply Operating voltage/power 90–260 VAC, 47–63 Hz/40 watts Physical Dimensions 33 cm x 20 cm x 15 cm Weight 2.7 kg (6 lbs) Languages Supported English, French, German, Spanish, Italian, Portuguese, Norwegian, Chinese, Japanese © Polycom, Inc. 2002...
Page 358: Vs4000 Technical Specifications
H.263 + Annexes: L, F, T, I , J, U, u ITU - 60 fields/second Polycom Enhanced Technology TV-quality letterbox video 60 fields/sec NTSC TV-quality letterbox video 50 fields/sec PAL PVEC - Polycom Video Error Concealment Other ITU Supported Standards H.221 communications BONDING, Mode 1 H.281 far-end camera control H.225, H.245...
Page 359 Up to 1280 x 1024 Main Monitor Auto-PIP system Auto-on, auto-swap, auto-off Camera Presets External Sony EVI-D30 or EVI-D31 camera, 10 preset positions far end camera Tracking Technique Voice tracking or track to presets Audio Standards G.728, G.722, G.711, G.722.1 © Polycom, Inc. 2002...
Page 360 Diagnostics and Remote ManagementF Extensive diagnostics and software upgrades via PC, LAN or in a video call Integrated Web interface for direct management Supports Polycom Global Management System™, Global Address Book, and SNMP Supports Polycom OneDial™ Supports PathNavigator™ Ethernet/Internet/Intranet Connectivity Supports—TCP/IP, DNS, WINS, SNMP, DHCP,...
Page 361 18.38 in x 17.25 in x 3.47 in (L x W x H) 46.7 cm x 43. 8 cm x 8.8 cm Weight 4.7 kg (10 lbs) Languages Supported English, French, German, Spanish, Italian, Portuguese, Norwegian, Chinese, Japanese © Polycom, Inc. 2002...
Page 362 ViewStation FX/VS4000 User Guide Table D-2. VS4000 Technical Specifications (Continued) Warranty Three-year parts and labor AAVID Certification www.polycom.com...
Page 363 LAN, 107 Automatic voice tracking, 204 PRI, 133 V.35/RS-449, 125 Advanced Dialing BRI, 149 Backlight Compensation, 311 PRI, 143 V.35/RS-449, 85, 131 advanced configuration, 145 Advanced Network Statistics, 303 Advanced Dialing, 149 Advanced PRI Setup, 140 © Polycom, Inc. 2002...
Page 364 Intranet, 107 Cameras IP, 115 4CIF resolution, 333 ISDN, 125 adjusting a second camera, 203 LAN, 107, 321 automatic tracking of cam. presets, 205 monitors, 328 automatic voice tracking, 204 Netscape, 254 auxiliary, 58 RS-232, 339 backlight compensation, 332 www.polycom.com...
Page 365 Web icons, 279 Four-monitor support, 234, 329 Dial-In Calling, 230, 237 FX VGA, 330 Dialing extension, 160 Dialing prefixes, 86, 130 Dialing rules configuration, 159 G.722 audio protocol, 142, 148 information, 159 G.728 audio protocol, 142, 148 © Polycom, Inc. 2002...
Page 366 IP and ISDN Number Display, 315 ISDN H.262 video protocol, 128 configuration, 125 H.320 configuration, 125 lines check indicator, 102 H.323 switch protocol (BRI), 94 Dialing Speeds, 117 ISDN Video Network Extension (E.164), 78, 116, 120 BRI, 151, 320 www.polycom.com...
Page 367 207 configuration for pcPresent, 263 Mixed Protocol Dialing configuration options, 113 description, 224 NetMeeting how to place a call, 224 access, 275 MLP protocol, 304 overview 274 Monitors Netscape configuration (Web interface), 254 configuration, 328 © Polycom, Inc. 2002...
Page 368 Manual Dialer, 180 multipoint, 220 Speed Dial, 186 On-screen keyboard Polycom OneDial overview, 119 access, 75 Polycom Video Error Concealment, 304 shift key settings, 195, 220 Polycom wide-angle conversion lens, 59 Optional equipment PolycomSnap, 272 document camera, 61 Power supply...
Page 369 QCIF video format, 128 Slide presentation Quality of Service configuration, 173 loading, 261 password, 265 Snapshot Timeout, 328 Snapshots Register system with GAB, 154 from Web Interface, 282 Remote control select camera, 332 camera control keys, 201 sending, 208 © Polycom, Inc. 2002...
Page 370 System information, 300 cable information, 51 System Name Calling Profile, 86 format, 314 calling profile, 131 initialization, 75 configuration 316 Crypto Resync configuration, 132 Crypto Resync, 338 DCE, 50 Technical Support contact, 39 Dialing Speeds, 84, 128 Direct Connect, 127 Telephone www.polycom.com...
Page 371 Video Numbers (V.35/RS-449), 87 Wide Screen Video, 329 Video Phone, 180 WINS resolution, 109 View a Meeting (Web), 268 WINS server, 111 ViewStation FX embedded MCU, 229 equipment list, 30 installation, 47 Virtual remote control, 281 © Polycom, Inc. 2002...
Page 372 ViewStation FX/VS4000 User Guide www.polycom.com...

This manual is also suitable for:

Viewstation vs4000

Polycom ViewStation FX4000 User Manual

Chapter 1 - Welcome to the Viewstation FX/VS4000

Chapter 2 - Installing the Viewstation FX/VS4000

Chapter 3 - Initial System Setup

Chapter 4 - Advanced Configuration for Your Network Environment

Chapter 5 - Using the Viewstation FX/VS4000

Chapter 6 - Using Advanced System Features

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Summary of Contents for Polycom ViewStation FX4000