Troubleshooting; General - Pioneer XV-EV51 Operating Instructions Manual

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.

General

Problem
The power does not turn on.
The power suddenly switches off
automatically and won't switch
back on for a minute or so. Also,
the standby indicator is blinking.
No sound is output when a
function is selected.
No image is output when
watching discs.
No sound from surround or
center speakers.
System does not output digital
audio at 96kHz.
The 96kHz display doesn't light
when playing a 96kHz source.
The microphone suddenly can't
be heard during DVD playback.
Remedy
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert again.
• Make sure the system cable is fully inserted.
• If the speaker cables aren't connected properly, the system has
a safety feature that shuts the power off automatically. Check the
speaker wires to make sure they're connected properly.
• The unit may be malfunctioning. Take it to your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• Check that the system cable(s) are connected properly (page 11).
• If you're using the line input, make sure the component is
connected correctly (page 16).
• Press MUTE on the remote control to turn muting off.
• Adjust the MASTER VOLUME.
• Make sure the TV is connected correctly (page 14).
• Refer to Setting the relative volume level of each channel on
page 36 to check the speaker levels.
• Press the CENTER SPEAKER (CENTER SP) button to switch the
center speaker on.
• Connect the speakers properly (pages 12–14).
• As a copy-protection measure, some DVDs do not output
96kHz audio. In this case, even if 96 kHz is selected, the player
automatically outputs the audio at 48 kHz. This is not a
malfunction.
• If the 96kHz source is copy-protected the 96kHz display will not
light.
• Stop the disc, then restart playback.
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