Lexmark MX432 User Manual page 231

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Troubleshoot a problem
Action
Step 4
a
Check if the network connection is working.
Note: If the connection is not working, then contact your
administrator.
b
Access the EWS.
Can you open the EWS?
Step 5
a
Make sure that the cable connections to the printer and print
server are secure. For more information, see the
documentation that came with the print server.
b
Access the EWS.
Can you open the EWS?
Step 6
a
Check if the web proxy servers are disabled.
Note: If the servers are disabled, then contact your
administrator.
b
Access the EWS.
Can you open the EWS?
Cannot connect the printer to the Wi‑Fi network
Action
Step 1
Make sure that Active Adapter is set to Auto.
From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter > Auto.
Can the printer connect to the Wi‑Fi network?
Step 2
Check if the correct Wi‑Fi network is selected.
Note: Some routers may share the default SSID.
Are you connecting to the correct Wi‑Fi network?
Step 3
Connect to the correct Wi‑Fi network. For more information, see
"Connecting the printer to a Wi‑Fi network" on page
Can the printer connect to the Wi‑Fi network?
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
Yes
The problem is
solved.
Go to step 4.
The problem is
solved.
55.
231
No
Go to step 5.
Go to step 6.
Contact
customer
support.
No
Go to step 2.
Go to step 3.
Go to step 4.

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