Troubleshooting; Printing Problems - Kodak EasyShare Printer Dock Plus Series 3 User Manual

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Troubleshooting

For step-by-step product support, visit www.kodak.com/go/printerdocksupport. Find
the page for your model of printer dock, then select Interactive Troubleshooting &
Repairs.

Printing problems

Problem
Paper does not feed
(Paper light may
glow steady red)
Multiple sheets of
paper are pulled
through printer
www.kodak.com/go/support
Cause and/or solution
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
■
The paper tray may be empty. Load paper
paper tray, then press
■
Check the paper:
1
Remove the paper tray
2
Inspect the paper supply: make sure paper is not damaged in any
way, or removable tabs have not been detached. Reload with
new paper if necessary.
3
Carefully "fan" the paper to keep the sheets from sticking
together.
4
Reload the paper tray. Do not exceed the fill line.
5
Re-install the paper tray, then press
■
Clean the paper feed roller
1
Remove the paper tray
2
Remove the paper supply from the paper tray. Carefully "fan" the
paper to keep the sheets from sticking together.
3
Reload the paper tray. Do not exceed the fill line.
4
Re-install the paper tray, then press
(page
.
(page 7).
(page 46).
(page 7).
to resume printing.
6), re-install the
to resume printing.
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