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Printer Reference Guide
Copyright © Eastman Kodak Company, 2002
®
N
J
, KODAK
OVA
ET
and Quality Imaging Supplies™ are trademarks of Eastman Kodak Company.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated in any human
or computing language, in any form or by any means, electronic, mechanical,
magnetic or otherwise, or disclosed to a third party without the express written
permission of Encad, Inc., 6059 Cornerstone Court West, San Diego, CA 92121,
U.S.A.
Certain manuals are distributed by Eastman Kodak Company in an electronic
format on CD-ROM or over the internet. The registered user of a KODAK or
ENCAD product whose manuals are distributed in this fashion may print one
copy for their personal use only.
Revision History
Beta
September 6, 2002
VinylJet 36
Text P/N 219476-1
®
®
, ENCAD
, CadJet
TM
®
, Extreme Color Printing™, VinylJet™,
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Summary of Contents for Kodak Printe
- Page 1 U.S.A. Certain manuals are distributed by Eastman Kodak Company in an electronic format on CD-ROM or over the internet. The registered user of a KODAK or ENCAD product whose manuals are distributed in this fashion may print one copy for their personal use only.
- Page 2 Lubricating any part of the printer. Internationally: Contact your dealer or distributor for warranty information. Extended Warranty: An extended warranty is available for your ENCAD printer. Contact your dealer/distributor or ENCAD for further details. ”) to be free from defects in workmanship and materi-...
- Page 3 FCC Statement (U.S.A.) The United States Federal Communications Commission has specified that the following notice be brought to the attention of users of ENCAD printers. FEDERAL COMMUNICATIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASS A DEVICE Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
- Page 4 Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet apparell numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Material safety data sheet To obtain information on the proper use, handling, and disposal of any ENCAD AquaVinyl (AV) ink, consult the material safety data sheet included in the ink kit or obtain a copy from ENCAD at:...
- Page 5 Use vinyl/PVC media only. Keep hands, hair, and clothing away from the infrared (IR) lamp. If you are operating the printer within the state of California, to comply Prop 65 with California Proposition 65, the “Proposition 65” placard provided with your printer must be posted.
- Page 6 In addition to this guide, the following additional documentation is included with your printer: Quick Start Guide - Tells you how to attach the printer stand, load media, install car- tridges, and connect the printer to your computer. CD-ROM - contains the following:...
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Page 7: Table Of Contents
VinylJet 36 Reference Guide Contents Chapter 1 Printer setup ... 1-1 Printing ... 1-2 Obtaining quality results ... 1-2 Caring for your ink and cartridges ... 1-3 Chapter 2 Printer options ... 2-1 Returning to the default settings ... 2-1 Printing the settings ... - Page 8 Appendix D Error messages ... D-1 Cartridge errors ... D-1 Appendix E Troubleshooting ...E-1 roubleshooting quick list ... E-1 Isolating problems ... E-1 Printer health ... E-2 Data Transfer ... E-9 Application Software ... E-11 Calling for Help ... E-13 Customer Technical Support ... E-14...
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Page 9: Chapter 1 Printer Setup
This Reference Guide describes the VinylJet 36 printer. This chapter provides an overview of the printer. Refer to the Quick Start Guide for setup instructions. The printer is a wide-format color inkjet printer that gives you professional-quality output on uncoated vinyl, using aqueous-based inks. Designed specifically for the needs of small sign shops, the VinylJet 36 lets you experience the value of exceptional, full color graphics on banners and signs designed for outdoor use. -
Page 10: Printing
There are many Raster Image Processors (RIPs) which convert Postscript or CGM to HP RTL. When choosing a RIP or a file format converter for output to the printer, make sure it has the features you need. (Contact your ENCAD distributor or dealer for an up- to-date listing.) If your applications do not support HP RTL, there are several software... -
Page 11: Caring For Your Ink And Cartridges
48 hours before using it. If you remove a roll of media from the printer, be sure to store it in a manner which keeps it clean and dust-free. Ideally, you should return it to its original packaging for storage. - Page 12 The quality of the software driver or the RIP can be very important, especially when printing continuous tone images. Error diffusion or stochastic screening algorithms can yield photo-like images, even when these images are scaled to full size. Software without advanced imaging features may produce images which are grainy when enlarged. 1-4 Printer Setup...
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Page 13: Chapter 2 Printer Options
Important notes about image size vs. dpi The printer always prints at 600 dpi. DPI (dots per inch) refers to the resolution at which your image is created, not the resolution at which it is printed. If your image is created at 300 dpi, it will print at 1/4 the size of the original. -
Page 14: Color Mode
Choose Color, Mono, or Gray. Press OK. Choosing quality mode options Your printer offers several print quality modes which let you make choices between speed and quality. The quality mode you use depends on various factors, such as your software applica- tion and whether you’re printing in color or monochrome. -
Page 15: Choosing Feed Media Options
When a new roll of media, or a used roll where the remaining length is known, is installed on the printer, you can enter the length of the roll into the printer's front panel display. As the printer prints, this amount is decremented. You can view the estimated amount of media remaining on the printer's front panel display. -
Page 16: Choosing Paper Options
Auto-Load Delay Auto-load delay Auto-Load Delay lets you set the time between when the printer senses the media and when printing starts. This lets you manually reposition the media if necessary. The default is 6 seconds, selectable from a range of 1-12 seconds. -
Page 17: Save Media
When the Save Media is On (the default), the media advances only as far as needed to print the image. With the Save Media option turned off, the printer advances the length of a standard sheet, for example, 24x36 or 36x48 inches. -
Page 18: Choosing A Language
Scroll to the number for the user settings (i.e., user 1, user 2, etc.) to use. Press OK. Choosing a language Printer menus and options can be displayed in the following languages: English, German, French, Italian, Portuguese, Spanish, traditional and simplified Chinese, Japanese, and Korean. -
Page 19: Choosing Ink Options
• Ink Preheat Ink reduction Ink reduction lets you reduce the percentage of ink laid down by the printer. This feature applies only to HPGL/2 format images (vector-based images) and has no effect on continuous tone images. It is especially useful for images with large amounts of printed area and helps to avoid bleeding or oversaturating the media. - Page 20 Press OK. Dry EOP End of page dry ON enables the printer at the completion of the print job to automati- cally advance the media at the printing speed 12 inches to fully pass the IR heater. The media is then fed back into the printer at 25% of the normal reserve speed to avoid cockling on the retract move.
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Page 21: Printer Default Settings
Printer default settings USER SETTINGS COLOR MODE QUALITY MODE AUTO-LOAD DELAY SAVE MEDIA CALIB XY SELECT USER SAVE USER UNITS SELECT LANGUAGE SYSTEM SETTINGS LCD CONTRAST MEDIA COUNTER DRY EOP CALIBRATION SETTINGS DEADBAND SLOW DEADBAND CYAN VERTICAL MAGENTA VERTICAL YELLOW VERTICAL... -
Page 22: Chapter 3 Printing
Click OK, then click OK again to send your file to the printer. Notes about printing Print only on untreated vinyl. This printer is not intended for printing on coated vinyl or other media. This printer is not designed for unattended operation. Be sure that the media weight bar is placed on the media as shown in the Quick Start Guide. - Page 23 VinylJet 36 Reference Guide End of Print function The End of Print function moves the last part of a print down under the IR bulb to cure it. However, this does not work at the end of a roll. Vinyl media is taped to the core of the supply roll.
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Page 24: Chapter 4 Hp-Gl/2
When printing vector data, you can control certain options from your software application, or you can assign control to the printer and set its options. Whether you assign control to the software (the default) or the printer depends on your personal preferences. -
Page 25: Accessing Hp-Gl/2 Features
Reference Guide Accessing HP-GL/2 features The following functions are available from the HP-GL/2 menu: palette select, printer vs. software control, rotation, ink reduction (see Chapter 2), reprints, nest time, nest enable, and ink limit. To access HP-GL/2 features From the main menu, choose Setup Menu/HP-GL/2 Options. -
Page 26: Control
(EC). Repeat Plot: With Control set to Printer, the printer will ignore RP commands in the plot file and only print one plot. From the printer's front panel you can specify additional copies using the Reprints menu. Enable Auto Cutter: With Control set to Printer, the printer will ignore EC commands in the plot file and will not automatically cut after each plot. -
Page 27: Reprints
VinylJet 36 Reference Guide To rotate the image From the main menu, choose Setup Menu/HP-GL/2 Options/Rotation. Press Select. Use the up or down arrow button to display the desired rotation angle (0, 90, 180, 270, Auto). Press Select. Reprints You can print up to 99 copies of a specific vector file. When Reprint is set to 0, only one image is printed. -
Page 28: Nesting
A nest is full when the printer determines that no further jobs can be fitted across the page. Nest timeouts are governed by the Nest Time parameter, which is set via the printer’s front panel. -
Page 29: Nest Time
Use the up or down arrow button to display Nest On or Off. Press Select. Nest time Nest time is the amount of time the printer waits for the next plot to fill the current nest. The printer will begin printing whenever the printer has been idle for the speci- fied time interval. -
Page 30: Ink Limit
Ink limit The printer can assign an ink limit to polygon fills and wide vectors. This helps prevent bleeding. The default for this option is On. If you are using high quality media, this option may not be needed and can be turned off. -
Page 31: Appendix A Installing Additional Memory
Printer memory may be upgraded by installing 72-pin 60 nanosecond (or faster) SIMMs that are either 32 or 36 bits wide. (The printer does not use parity bits.) The SIMMs must not exceed a height of 2 inches (5 cm) and must conform to JEDEC Std. 21-C, release 4. - Page 32 To remove the SIMMs Facing the top of the SIMMs, push the side clips gently to the outside (away from the SIMM). Push over and pull out, being careful not to damage the fingers on the top. To install the new SIMM Insert at a 45 degree angle and slowly push the SIMM to a 90 two side clips snap into place.
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Page 33: Appendix B Menu Tree
Menu tree This section contains an overview of the printer's menu tree. Text items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option. Main menu at a glance... -
Page 34: Main Menu
Reset clears the print buffer. When cancelling a print, first remove it from the computer's print queue, then press the Reset button on the printer. Feed Media Menu provides access to further options for moving the media forward or backward and entering/displaying media length values. -
Page 35: Setup Menu At A Glance (Bold Indicates The Default
Exit VInylJet 36 Color, mono, gray draft, photo, enhanced, best 1-12, 6 On/Off On/Off HP-GL/2, AutoCAD Software, Printer 90, 180, 270, Auto 0...99 (0) On/Off 1-8, 1 1-8, 1 English, Metric English, German, French, Italian, Spanish, Portuguese, Japanese, simplified and traditional Chinese, Korean 1-16, 9 (16 is less contrast) 0, 12.5, 25, 37.5, 50... -
Page 36: Utility Menu At A Glance (Bold Indicates The Default
VInylJet 36 Reference Manual Utility menu at a glance (Bold indicates the default) Utility Prime Menu Prime All Clean Prime Single Start Routine Access Cartridge Color Calib Menu (color) vertical (color) horizontal Calib Print Test Calibration Menu Use Calib XY On/Off Paper Axis Test Color Db Menu Open Jet Menu... -
Page 37: Setup Menu
Setup menu Print Mode Menu provides access to options for color, quality, dots per inch, and EOP dry. Paper Option Menu provides access to options for loading paper. HP-GL/2 Menu provides access to options for setting HP-GL/2 features. User Setup Menu provides access to options for defining and saving user settings. - Page 38 Default = User 1. Save user provides access to a further menu to save the current printer configura- tion to the selected user number. Default = User 1. Units select provides access to a further menu to choose the calibration units: English (default) or Metric.
- Page 39 (default = 0). EOP_Dry EOP (End of page drying) ON enables the printer at the completion of the print job to automatically advance the media at the printing speed 12 inches to fully pass the IR heater. The media is then fed back into the printer at 25% of the normal reserve speed to avoid cockling on the retract move.
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Page 40: Utility Menu
VInylJet 36 Reference Manual Serial Comm Menu (Bold indicates the default) For use by technical support only. Baud rate provides access to a further menu to select the baud rate: 9600 (default), 19200, 38400. Data bits 7, 8 Parity bits provides access to a further menu to select parity: None (default), Even, Odd. - Page 41 Clean All Clears the jets for all the cartridges. Select this function whenever the printer has been idle for four hours or more. Color Calibration Menu (Color) Vertical lets you enter the number which corresponds to the best vertical alignment in the test pattern for the C, M, and Y cartridges.
- Page 42 When 700ml is displayed, the cartridge will stop functioning. Test Print automatically prints a test file stored in ROM on the printer. Use only under direction of technical support. Exit returns to the Main menu.
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Page 43: Technical Information
Technical information MEDIA TYPES: Untreated calendared vinyl, cast vinyl, banner vinyl MEDIA ROLL PARAMETERS: Inner roll core: 2" +/- 1/16", and 3" +/- 1/16" with adapter Max. outside roll diameter: 6" Max. roll width: 36" Max. media weight: 60 lbs. RESOLUTION: 600 x 600 dpi FEATURES:... -
Page 44: Appendix C Technical Information
Height (with stand) (platen above floor) 44" (1120 mm) Width 87" (2209.8 mm) Depth 28" (710 mm) Weight printer and stand 140 lbs. (62.2 kg) Print width 24" min. to 36" max. printable VInylJet 36 Reference Manual Technical information C-2... -
Page 45: Appendix D Error Messages
A yellow LED on the control panel lights to indicate error conditions. When the yellow LED lights, check the display for messages which will help you determine the status of the printer and possible corrective action to take. Cartridge errors... - Page 46 VinylJet 36 Reference Guide Memory Errors If the "Insufficient raster memory" message displays, press the Reset button on the Main Menu to clear the message and abort the print job. Error messages D-2...
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Page 47: Appendix E Troubleshooting
ENCAD Technical Support. Otherwise, continue with the steps that follow. 4. Send a sample print directly to the printer through the parallel port. For example, on Windows 95/98, type: copy /b <filename>.rtl lpt1. On Windows NT type: print / d:lpt1 <filename>. -
Page 48: Printer Health
This is actually water vapor coming off the media as it cures. This is normal. Printer will not turn on Make sure the power cord is securely attached to the printer and plugged into an operat- ing outlet. Make sure the power switch is turned on. - Page 49 If you are using a parallel cable, be sure it meets the specifications of IEEE 1284. Check your electrical connections. From your software application, print to a file and send the file to the printer in DOS using the DOS Copy command. At the DOS prompt, type COPY /b filename portname (LPT or COM port).
- Page 50 Clean the shaft with a lint free cloth and isopropyl alcohol (let it dry completely before trying to operate the printer). Check the belt for visible damage such as fraying and pieces coming off it. Check the trailing cable (cable that moves during printer operation) for visible damage. E-4 Troubleshooting Printer front view...
- Page 51 Printer settings are lost when printer is turned off or rebooted Be sure to save your printer settings to a User number. (See "Saving User Settings" in Chapter 2.) When you are ready to print, select the User number that you saved.
- Page 52 Make sure that the septum valve in the carriage and the needle two-piece septum, and the tubing part of the needle are tight and don't leak. Because this printer uses lots of heat, with time, the connections in the needle may become loose.
- Page 53 Besure that the platen heat and cure temperature are set correctly. It may be necessary to adjust the temperature depending on the ambient temperature in the room where the printer is used. Refer to the Quick Start Guide for details. VinylJet 36...
- Page 54 VinylJet 36 Reference Guide Smudged or dark characters Make sure the media is straight and unwrinkled when loading it into the printer. Clean, calibrate, or replace cartridges. Try a different print mode. Improperly formed or misaligned characters Calibrate cartridges. Color problems or shadowing Calibrate cartridges.
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Page 55: Data Transfer
Data Transfer Printer doesn’t generate a print Be sure your printer is connected to the port to which you are sending the file. If you are printing over a network, you will need to determine whether the problem is in the network. - Page 56 1. Check the printer hardware. - Check that the printer is plugged in and turned on. Check that the cable is connected to the port on the printer and the port on the workstation or server. - Check that the cable is the correct cable and is not defective.
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Page 57: Application Software
On both the print server and client, make sure the printer is accepting requests. On both the print server and print client, make sure the printer is enabled to print requests. On the print server, make sure the printer is connected to the correct serial port. - Page 58 These limits are imposed by the Windows 95 Graphics Device Interface (GDI). The limitation of 53" is based upon a 16,000 pixel limit for a vector. The printer has a resolu- tion of 300 Dots Per Inch (DPI). To find the largest size divide 16,000 by 300 to get the size in inches.
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Page 59: Calling For Help
Larger page sizes may be attainable if the resolution in the driver is lowered. This limitation also applies to the HP 750C printer, and 16 bit printer drivers under Win95. Programs that use their own internal drivers that bypass the Windows operating system are not real common but they do exist. -
Page 60: Customer Technical Support
Customer Support FAX *Priority support is available for all customers - warranty and non-warranty. The cost of $2.50 per minute is billed directly to your phone bill. Be sure to have your printer's serial number when calling. ** available for all customers - warranty and non-warranty. For non-warranty customers, the cost is $25.00 per call which can be billed to a credit card.