Kodak EasyShare Printer Dock Plus Series 3 User Manual page 60

Troubleshooting
Problem
Nothing happens
when you try to print
(from computer)
Nothing happens
when you try to print
(from a Bluetooth
technology enabled
device)
53
Cause and/or solution
■
Check the USB connections from the printer dock to the computer
(page 24).
■
The computer may be transferring pictures. Wait a few seconds, then
try again.
■
Access the printer menu for your system. Remove check marks next
to Pause Printing and Offline, if checked.
■
Close unnecessary software applications. Disconnect then reconnect
the USB cable from the printer dock to the computer
■
Make sure you are using the a model U-5A USB cable included with
your printer dock. Other USB cables are not supported.
■
Make sure Kodak EasyShare software is installed
necessary. If you choose Custom installation, make sure to install the
printer driver.
■
Uninstall, then reinstall Kodak EasyShare software
■
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.
■
The internal Bluetooth radio is off. Turn it on by pressing the
Bluetooth button,
■
Move within range of the Bluetooth radio signal (30 ft., or 10 m).
■
The Bluetooth technology enabled device does not find the printer
dock. On the device, turn wireless technology to On, then repeat the
discovery process.
■
The Bluetooth technology enabled device does not use an OPP or
FTP profile.
, then try again.
www.kodak.com/go/support
(page 24).
(page 22). Install if
(page 22).