ADTRAN DSU III AR User Manual page 11

Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within five years from the date of ship-
ment if the product does not meet its published specification, or if it fails while in ser-
vice.
A return material authorization (RMA) is required prior to returning equipment to
ADTRAN. For service, RMA requests, training, or more information, see the toll-free
contact numbers given below.
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Applications Engineering (800) 615-1176
Sales
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please
contact ADTRAN Technical Support and have the unit serial number available.
Technical Support
The Custom Extended Services (ACES) program offers multiple types and levels of ser-
vice plans which allow you to choose the kind of assistance you need. For questions,
call the ACES Help Desk.
ACES Help Desk
(800) 827-0807
(888) 4ADTRAN
(888) 874-2237
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