1 Troubleshooting Your PC
Troubleshooting Help Zone
Printer Problem
Problem
To try and fix this...
•
Printer is not functioning
•
normally
•
Problems Using the Euro Symbol
Problem
If your keyboard has a Euro
symbol key, it can only be
used with operating systems
and applications that support
this feature.
•
Only the latest
Operating Systems,
such as Windows 98,
provide integrated
support for the Euro
symbol (in certain
languages only)
•
Not all applications
support the Euro symbol
•
Not all fonts contain the
Euro character.
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Refer to the documentation that came with your printer.
Ensure that the printer is correctly configured on your PC. To view a printer's
settings, click on Start, then point to Settings and click on Printers. Double-
click on the printer icon and then select Properties from the Printer menu.
You may have set a printer on your network as a local printer. If you want to use
a shared network printer, you can set it up by browsing for it in Network
Neighborhood, clicking the printer's icon, and then clicking on Install in the File
menu.
To try and fix this...
Windows 95 and Windows NT 4.0
Only certain versions of Windows NT 4.0 and Windows 95 provide support for the
Euro symbol. For more information on how to enable support of the Euro symbol,
refer to Microsoft's web site at:
www.microsoft.com/windows/euro.asp
Configuring Your Keyboard
To configure your keyboard, go to Settings ð Control Panel in the Start menu.
Double-click on Keyboard and select the Language or Input Locales tab in the
Keyboard Properties window. Click on Add and select the country that
corresponds with your keyboard, and click OK. Click OK to exit the Control Panel.