Monitor Not Working Properly; Your Pc's Power Indicator Light Works But Monitor Remains Blank; The Monitor Is Not Working Properly - HP Vectra VL600 Supplementary Manual

1 Troubleshooting Your PC
Troubleshooting Help Zone

Monitor Not Working Properly

Problem Possible Cause
PC's power indicator light The monitor is not
and hard disk activity switched on (no LED).
light work but the screen
The monitor's power cord
remains blank or the
is incorrectly connected.
image is not satisfactory.
The monitor's power outlet
is not working.
The monitor's brightness
and contrast settings are
incorrect.
The monitor cable pins are
damaged or not properly
connected.
More Advanced Troubleshooting
The monitor settings in
your PC are incompatible
with your monitor
You may need to update
your PC's BIOS.
The monitor itself is faulty.
20
To try and fix this...
Refer to the monitor manual for an explanation of the monitor LEDs.
Ensure the power cord is plugged into a grounded power outlet and
into the monitor.
Plug another device into the grounded power outlet and check it
works.
Refer to the monitor manual if necessary.
1 Switch off and unplug the monitor.
2 Disconnect the monitor cable and straighten any bent pins.
3 Reconnect the monitor cable.
4 Switch on the monitor and see if it works.
Refer to the monitor manual to find out which settings are supported
then change the settings as follows:
•
Windows NT 4.0: Enter VGA mode when prompted during start-
up, then reset the resolution.
•
Windows 95, Windows 98 and Windows 2000: Restart the PC.
The Vectra screen is displayed. For Windows 95 and Windows 98,
when you hear a beep, press F8 and then start the PC in safe
mode. For Windows 2000, press F8 and then start the PC in VGA
mode. Double-click on the Display icon in your PC's Control
Panel, then click on the Settings button. Use the sliding control
to reset the resolution.
Create a floppy to update your PC's BIOS. Refer to page 41.
1 Replace the monitor by a known working monitor from the same
model of PC.
2 If the replacement monitor works fine, contact your authorized
support provider. The other monitor may need to be replaced.