Printer Problems - HP Compaq 6000 Install Manual

Printer Problems

Problem
Printer will not
print
Printer will not
turn on
Prints garbled
information
Printer is offline
Table 8-5
Printer Problems and Solutions
Possible Cause
Printer is not turned on and
online.
The correct printer drivers for
your application are not
installed.
If you are on a network, you
may not have made the
connection to the printer.
The cables may not be
connected properly.
The correct printer drivers for
your application are not
installed.
The cables may not be
connected properly.
The printer may be out of
paper.
Compaq Professional Workstation 6000 and 8000 Reference Guide
Possible Solution
Turn the printer on and make sure
it is online.
Install the correct printer drivers
for your application.
Make the proper network
connections to the printer.
Reconnect all cables and check
the power cord and electrical
outlet.
Install the correct printer driver for
your application.
Reconnect all cables.
Check the paper tray and refill it if
it is empty. Select online.
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