Solving Printer Problems - HP ProOne 400 23.8-inch G4 All-in-One Business PC Maintenance & Service Manual

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Computer appears to be locked up while recording audio.
Cause
The hard disk may be full.
Line-in jack is not functioning properly.
Cause
Jack has been reconfigured in the audio driver or application
software.

Solving printer problems

If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause
Printer is not turned on and online.
The correct printer drivers for the application are not installed.
If you are on a network, you may not have made the connection
to the printer.
Printer may have failed.
Printer will not turn on.
Cause
The cables may not be connected properly.
Printer prints garbled information.
Cause
The correct printer driver for the application is not installed.
Solution
Before recording, make sure there is enough free space on the
hard disk. You can also try recording the audio file in a
compressed format.
Solution
In the audio driver or application software, reconfigure the jack or
set the jack to its default value.
Solution
Turn the printer on and make sure it is online.
1.
Install the correct printer driver for the application.
2.
Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type cmd
in the Open box, and then click OK.
Make the proper network connections to the printer.
Run printer self-test.
Solution
Reconnect all cables and check the power cord and electrical
outlet.
Solution
Install the correct printer driver for the application.
Solving printer problems
87

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Proone 400 20-inch g4 all-in-one business pc

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