Lexmark 4021 User Manual page 219

Troubleshooting
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b
Resend the print job.
Are the margins correct?
Paper curl
Action
Step 1
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
Are the width and length guides positioned correctly?
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Yes No
The problem is Go to step 2.
solved.
Go to step 3. Do one or more of
the following:
The problem is Contact
solved. support.
Yes No
Go to step 2. Adjust the width and
length guides.
Go to step 3. Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
219
•
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
customer