Lexmark 4021 User Manual page 212

Troubleshooting
Print job takes longer than expected
Action
Step 1
a
Disable Eco‑Mode.
From the control panel, navigate to:
Settings > General Settings > Eco‑Mode > Off
Note: Disabling Eco‑Mode may increase the consumption of
energy or paper, or both.
b
Resend the print job.
Did the job print?
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job.
Did the job print?
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
Step 4
a
Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b
Resend the print job.
Did the job print?
Step 5
a
Check if the cable connections to the printer and print server
are secure. For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Did the job print?
Step 6
Install additional printer memory, and then resend the print job.
Did the job print?
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Go to step 6.
solved.
The problem is Contact
solved. support.
212
customer