Lexmark 4021 User Manual page 207

Troubleshooting
Action
Step 3
a
Review the tips on avoiding jams. For more information, see
"Avoiding jams" on page
b
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Paper jam message remains after jam is cleared
Action
Check the entire paper path for jammed paper.
a
Remove any jammed paper.
b
From the printer control panel, touch Continue to clear the
message.
Does the paper jam message remain?
161.
Yes No
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
207