Ricoh Aficio SP C440DN Field Service Manual page 557

Type
Operation • When a controller SC occurs
panel debug
• When saving by manual operation
log
with the Number keys and the Reset
key (Press "Reset", "0", "1" and "C"
(hold for 3 seconds))
• When the operation unit detects an
error
• When the operation panel detects an
error
Debug logs are not saved when:
• Memory is being erased
• Data encryption equipment is being installed
• Firmware configuration is being changed
• There is a power outage (power cord disconnected accidentally).
• The machine is shut down normally but data write to the HDD cannot be completed. For example,
when shutdown starts immediately after a paper jam, or when the front door is opened and closed,
the machine needs about 5 sec. to save the debug log after the machine stops completely.
• Power supply to the HDD is off because of energy saving (engine OFF mode /STR mode)
Operation Log Security
The following operation logs related to security are never saved.
• User ID
• Password
• IP address
• Telephone number
• Encryption key
• Transition to SP mode
The following operation logs are never saved.
• Number keys (0 to 9) on the operation panel
• Soft keyboard on the touch panel display
• External keyboard
Storage Timing
Capturing the Debug Logs
Destination (maximum storage
capacity)
Operation panel (400 MB /Up to
30 times)
When updating the firmware for the
operation panel, the debug logs are
erased.
8GB SD card
555