Speedtouch™ Setup Cd Troubleshooting - THOMSON SpeedTouch 580 Installation And Setup Manual

Chapter 5
Internet Connection Troubleshooting
The SpeedTouch™ CD
does not start
automatically
The wizard does not
detect a connection
36
5.4 SpeedTouch™ Setup CD Troubleshooting
In MS Windows:
In the Windows task bar, click the Start button.
1
Select Run...
2
In the Open field, enter the following path: D:\Setup.exe, where D stands for
3
the drive letter of your CD-ROM drive.
In Mac OS X:
On your desktop double-click the CD icon.
1
Double-click Setup.
2
If the Home Install Wizard does not detect a connection to your SpeedTouch™, an
error window appears.
In this case check that:
The SpeedTouch™ is turned on and fully initialised.
Your PC has a valid IP address, that is any address but 0.0.0.0.
In MS Windows:
In the task bar, click the Start button.
1
Select Run...
2
Type cmd in the Open field.
3
Click OK. A black window will appear with a flashing cursor.
4
Type ipconfig /all and then press Enter.
5
In MS Windows 98 or MS Windows Millennium, type winipcfg and
then press Enter.
Your IP address is displayed.
6
In Mac OS X:
Go to Dock > System References.
1
Click Network.
2
On the TCP/IP tab, your IP address is displayed.
3
E-DOC-CTC-20050126-0005 v1.0