THOMSON SPEED TOUCH 585 User Manual
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THOMSON SPEED TOUCH 585 User Manual

Wireless residential adsl gateway
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SpeedTouch™585
(v6)
Wireless Residential ADSL Gateway
User's Guide
Release R5.3

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Summary of Contents for THOMSON SPEED TOUCH 585

  • Page 1 SpeedTouch™585 (v6) Wireless Residential ADSL Gateway User’s Guide Release R5.3...
  • Page 3 SpeedTouch™ (v6) User’s Guide R5.3...

  • Page 4: Document Information

    Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

  • Page 5: Table Of Contents

    Wireless Security..................27 2.2.4 Connecting Additional Wireless Clients............29 2.2.5 Extending the Range of Your Wireless Network ..........31 3 Internet Connectivity Dial-In Clients ......33 SpeedTouch™ Web Pages ............35 Internet Gateway Device Control Agent ........37 E-DOC-CTC-20050429-0103 v2.0...
  • Page 6 Contents MS Windows XP BroadBand Connection ........39 Mac OS X PPPoE Dial-in Client ............ 43 4 SpeedTouch™ Web Interface ........45 Navigation..................46 4.1.1 Menu ......................47 4.1.2 Language Bar ....................48 4.1.3 Navigation Bar ..................... 49 4.1.4 Notification Area ..................50 4.1.5...
  • Page 7 Contents Toolbox ..................66 4.5.1 Remote Assistance ..................67 4.5.2 Game & Application Sharing ................68 4.5.3 Defined Games & Applications ............... 69 4.5.4 Game or Application Definition ............... 70 4.5.5 New Game or Application ................71 4.5.6 Parental Control ................... 72 4.5.7...
  • Page 8 Contents General SpeedTouch™ Troubleshooting ........104 6.1.1 Wired Ethernet Troubleshooting..............105 6.1.2 Wireless Ethernet Troubleshooting ..............106 6.1.3 Upgrade Troubleshooting................107 UPnP™ on Windows XP Systems..........108 Reset to Factory Defaults ............110 E-DOC-CTC-20050429-0103 v2.0...

  • Page 9: About This User's Guide

    Generally, the SpeedTouch™585 (i) will be referred to as SpeedTouch™ in this (v6) User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve software updates its existing products. For suggestions regarding this document, please contact documentation.speedtouch@thomson.net.
  • Page 10 About this User’s Guide E-DOC-CTC-20050429-0103 v2.0...

  • Page 11: Your Speedtouch

    Internet at high speed, all combined in one device. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide. Contents This User’s Guide will assist you in configuring your SpeedTouch™.

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050429-0103 v2.0...

  • Page 13: Hardware Specifications

    One push button for wireless association and registration Wireless performance Typical indoor coverage: 60m Dynamic rate switching Manual / Automatic channel selection Manual / Automatic selection of pure 802.11g, pure 802.11b or mixed mode (802.11b/g) network Wireless Distribution System (WDS) WPA-PSK / WEP data encryption Power External power supply adapter with power cord E-DOC-CTC-20050429-0103 v2.0...

  • Page 14: Software Features

    ATM features Up to 8 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC / SNAP and VC-based multiplexing supported Bridging features Multiport self-learning transparent bridge per IEEE 802.1D for LAN interconnect...
  • Page 15 DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4 System logging SNMPv1 agent with MIB-II Firmware upgradeable via web or via FTP, or via upgrade wizard on Setup CD Dual firmware storage (Active/Passive) for fail-proof roll-back E-DOC-CTC-20050429-0103 v2.0...

  • Page 16: Speedtouch™ Led Behaviour

    Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs:...
  • Page 17 Internet connection setup failed No Internet connection Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTouch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection:...

  • Page 18: How To Access Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Web browser Configure your SpeedTouch™ via HTTP or HTTPs. For more information, see “1.3.1 Access via...

  • Page 19: Access Via The Web Interface

    1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is http://speedtouch.lan or 192.168.1.254. You can access the pages via HTTP or HTTPs.

  • Page 20: Access Via Cli

    You can access the Command Line Interface (CLI) via: Interface (CLI) A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
  • Page 21 Enter your SpeedTouch™ security user name and password. The default user is ‘Administrator’ and the default password is blank. As soon as you’ve opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below:...

  • Page 22: Access Via Ftp

    The default user is ‘Administrator’ and the default password is blank. The example below shows an FTP session to the SpeedTouch™ file system: File system structure The structure of the file system is very simple: It consists of a single root directory called and two subdirectories called and dl.
  • Page 23 NO read/write root read-only active read/write Common FTP Depending on the access rights you have on a directory, you can use one of following commands: commands Command... You can use to... access another directory than the one currently open. Example: ftp>cd dl.
  • Page 24 Your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter.

  • Page 25: Remote Assistance

    URL (the HTTPs link) User name Password Your ISP is now able to access your SpeedTouch™ via the secure HTTPs link in combination with the provided certificate (a secure authentication mechanism). For security reasons, after 20 minutes of inactivity, or on reboot, Remote Assistance will be automatically disabled.
  • Page 26 Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0103 v2.0...

  • Page 27: Local Network Setup

    Go to the SpeedTouch™ web pages. In the menu select Home Network > Devices. Click the name of your device, or if the device’s settings haven’t been personalised yet, click the MAC address of the device. On the top right, click Configure.

  • Page 28: Wired Ethernet

    Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices.

  • Page 29: Wireless Ethernet

    The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to extend the range of your wireless network. To be able to use WDS, you will need to introduce an additional WDS-enabled access point into your wireless network.

  • Page 30: Wireless Basics

    In this section some key wireless concepts are explained. 802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance.
  • Page 31 It is advisable to use the received signal strength as indicated by the wireless client manager to optimize the antenna position for the link to a given client.

  • Page 32: Connecting First-Time Wireless Clients

    SpeedTouch™ broadcasts its network name to the wireless clients, you can select the SpeedTouch™ wireless network from a list of available networks. Depending on your wireless client a wireless icon may become green or a message similar to the following may pop up: “Successfully joined Wireless network SpeedTouch123456”.
  • Page 33 In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect. Following window appears: Click Connect Anyway. Your computer is now connected to the SpeedTouch™ wireless network. For other Operating Systems the wireless client will in most cases be configured via dedicated client managers. E-DOC-CTC-20050429-0103 v2.0...
  • Page 34 Wireless device Once you’ve connected a device, you are able to personalise its settings. settings For more information, see “ Device settings” on page To add a wireless device to the Access Control List (ACL), select Allowed on WLAN. E-DOC-CTC-20050429-0103 v2.0...

  • Page 35: Wireless Security

    On the Wireless Access Point page, you can modify the Security settings. Network Name (SSID) On the Wireless Access Point page, you can give a new name to your Network Name (SSID). Under Security, you can clear Broadcast Network Name (SSID), to prohibit the Network Name from being broadcasted.
  • Page 36 Data encryption To setup wireless connectivity, you can choose different levels of security: Low (Security disabled, the default): No security; the data will not be encrypted, no authentication process will be used. Medium: Use WEP (Wired-Equivalent Privacy) to encrypt the traffic between the SpeedTouch™...

  • Page 37: Connecting Additional Wireless Clients

    Security issues Depending on the personalised wireless settings: Make sure to use the same encryption or security level on the client as on your SpeedTouch™. If for instance WPA-PSK is enabled on the SpeedTouch™, you must also configure the wireless client to use WPA-PSK and configure the same WPA-PSK passphrase.
  • Page 38 Push the Association button on the SpeedTouch™front panel for at least two seconds. The WLAN LED will toggle between green and red. The ACL will be unlocked for a time frame of one minute. Any new wireless client successfully attempting to connect to the SpeedTouch™ (having the correct wireless settings, that is the network name and, if required, the network key) within the time frame of one minute, will be added to the table.

  • Page 39: Extending The Range Of Your Wireless Network

    The Wireless Distribution System (WDS) enables data packets to pass from one wireless access point to another, just as if the access points were ports on a wired Ethernet switch. WDS allows you to extend the range of your SpeedTouch™ by means of one or more wireless repeaters, like for instance a SpeedTouch™180.
  • Page 40 (WEP encryption or no encryption) on your SpeedTouch™ are the same as on the repeater. On the Wireless Access Point page, in the Pick a task... list, click Configure WDS. Select WDS Enabled. In the Pick a task... list, click Scan for wireless access points.

  • Page 41: Internet Connectivity Dial-In Clients

    3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™ you may have:...
  • Page 42 Ethernet segment. To be able to use a broadband dial-in application on your computer for connecting to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the Setup CD or the embedded Easy Setup.

  • Page 43: Speedtouch™ Web

    As a result SpeedTouch™’s embedded PPP dial-in client establishes the Internet connection. Now you can surf the Internet. Monitoring your You are able to overview and monitor your Internet connectivity as long as the session is running via: Internet connection The SpeedTouch™ System Information page: see “4.3.1 Information”...
  • Page 44 Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection. The Internet Link status will change to Disconnected and your PC is off- line. E-DOC-CTC-20050429-0103 v2.0...

  • Page 45: Internet Gateway Device Control Agent

    3.2 Internet Gateway Device Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC.
  • Page 46 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet status Connection icon in your PC’s Network Connections window:...

  • Page 47: Ms Windows Xp Broadband Connection

    Chapter 3 Internet Connectivity Dial-In Clients 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel.
  • Page 48 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself: Fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration.
  • Page 49 Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings >...
  • Page 50 Terminating a Proceed as follows: broadband Internet On the Start menu, point Connect To and click the name of the connection session you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings >...

  • Page 51: Mac Os X Pppoe Dial-In Client

    Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences.
  • Page 52 Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list. If needed, enter user name and password for your user account at the Service Provider. Click Connect.

  • Page 53: Speedtouch™ Web Interface

    Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. “1.3.1 Access via the Web Interface” on page 11 to access the pages.

  • Page 54: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20050429-0103 v2.0...

  • Page 55: Menu

    Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections.

  • Page 56: Language Bar

    4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available.

  • Page 57: Navigation Bar

    SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user.

  • Page 58: Notification Area

    Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown. E-DOC-CTC-20050429-0103 v2.0...

  • Page 59: Tasks

    SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050429-0103 v2.0...

  • Page 60: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0103 v2.0...

  • Page 61: Speedtouch

    Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20050429-0103 v2.0...

  • Page 62: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0103 v2.0...

  • Page 63: Speedtouch™ Easy Setup

    To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™. E-DOC-CTC-20050429-0103 v2.0...

  • Page 64: Restart

    SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart Proceed as follows: page On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Restarting your Proceed as follows: SpeedTouch™ Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts.

  • Page 65: Configuration

    Clear Auto-configuration to manually configure the SpeedTouch™ time settings. Disable/enable web browsing interception or set it to automatic. If you disable web browsing interception or set it to automatic you will not be able to use Parental Control.

  • Page 66: Backup & Restore

    Accessing the Backup Proceed as follows: & Restore page On the SpeedTouch menu, click Configuration. Click Configure. In the Pick a task... list, click Save or Restore Configuration. Saving your current Proceed as follows: configuration Click Backup Configuration Now. Click Save.

  • Page 67: Reset To Factory Defaults

    Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch.

  • Page 68: Event Logs

    The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first column of the table indicates the importance...

  • Page 69: Broadband Connection

    Connection menu DSL Connection Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection. If you configured a dial-up connection, you are able to establish/terminate the connection by clicking Connect/Disconnect.

  • Page 70: Connectivity Check

    Click Check Connectivity. The SpeedTouch™ lists the test results in the Test Results list. Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red results cross will indicate which tests have failed.

  • Page 71: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view brief information on your DSL connection. Details Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0103 v2.0...

  • Page 72: Internet Services

    The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more... link of the corresponding connection. E-DOC-CTC-20050429-0103 v2.0...

  • Page 73: Internet Service Settings

    Proceed as follows: Service Settings page On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 74: Toolbox

    Allows you to manage the users configured on your SpeedTouch™. The Toolbox page The Toolbox page gives you an overview of the available services and their current status. You can click on the names of these services to go to the corresponding web page. E-DOC-CTC-20050429-0103 v2.0...

  • Page 75: Remote Assistance

    Click Enable Remote Assistance. Pass the information listed under: Username Password to your technical support, in order for them to be able to access your SpeedTouch™. Once the technical support is connected, no other connections are possible. The remote assistance session ends: if the technical support disables remote assistance.

  • Page 76: Game & Application Sharing

    Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™.

  • Page 77: Defined Games & Applications

    SpeedTouch™. Each game or application can be assigned to a device on your local network. View the translation rules of a game or application, click the name of the rule. Change the translation rules of a game or application, click the Edit link of the the game or application.

  • Page 78: Game Or Application Definition

    Click the name of the game or application you want to view/change. Overview This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet. Consult the user’s guide or support pages of your application to know which ports are being used by this application.

  • Page 79: New Game Or Application

    Accessing the Game or Proceed as follows: Application Definition On the Applications page, click Game & Application Sharing. In the Pick a task... list, click Create a new game or application. Creating a new game or Proceed as follows: application Type the name of the game or application in the Name box.

  • Page 80: Parental Control

    The SpeedTouch™ allows you to block/allow particular web sites: Based on the web site’s URL. As within a web site lots of references can be made to other URLs, it is recommended to use this feature in combination with content based filtering.
  • Page 81 Click Add. Redirect a web site Proceed as follows: Type the URL of the web site you want to redirect (for example “cracks.am”) in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box.
  • Page 82 Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. Click Add. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Web Site box.

  • Page 83: Web Filtering Activation

    Activate a Web Filtering evaluation license. Activate a free 30-days Web Filtering evaluation license. Standard license Proceed as follows: activation Click Standard. In the License Key box, type the license key provided by your ISP. Click Apply. E-DOC-CTC-20050429-0103 v2.0...

  • Page 84: Content Level

    Click Configure. Click the Edit link of the content level you want to edit. Overview This page gives you an overview of the different categories and their rules. Following icons indicate whether the content type is allowed or not: Icon...

  • Page 85: New Content Level

    Content level creation Proceed as follows: In the Name box, type a name for the new content level. In the Description box, type a short text to describe what this security level will Click Next. Content level Proceed as follows: configuration The Configuration section becomes available.
  • Page 86 To activate your new content level: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. In the Content Level list, select your new content level. The new content level is now active. E-DOC-CTC-20050429-0103 v2.0...

  • Page 87: Firewall

    The Overview page summarizes the overall security policy configured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 88: Intrusion Detection

    Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 89: Dynamic Dns

    The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 90: User Management

    Chapter 4 SpeedTouch™ Web Interface 4.5.13 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account.

  • Page 91: Edit User

    Proceed as follows: page On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. Editing a user account The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name.

  • Page 92: Change Default User

    SpeedTouch™ Web Interface 4.5.15 Change Default User Changing the default This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 93: Add User

    Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 94: Home Network

    The Home Network gives you an overview of your SpeedTouch™ network. page Viewing (wireless) client If you click a on (wireless) client you will be able to: information View the (wireless) client’s network settings. Configure the (wireless) client’s network settings by clicking Configure.

  • Page 95: Devices

    The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Get more information on a specific device, click on the name of the device. “4.6.2 Device Settings” on page 88 for more information.

  • Page 96: Device Settings

    IP Address shows the current IP address of the device. Connection Sharing: Gives you an overview of the games or services that are currently assigned to this device. Click the name of the game or service to view the used port mappings. For more information, see “4.5.4 Game or Application Definition”...

  • Page 97: Assign Public Ip

    Accessing the Assign Proceed as follows: Public IP page On the Home Network menu, click Devices. In the Pick a task... list, click Assign the public IP address of a connection to a device. Assigning the public IP Proceed as follows: address to a device Click the Edit link of your Internet connection.

  • Page 98: Wireless Device Settings

    IP address. Connection Sharing: Gives you an overview of the games or services that are currently assigned to this device. Click the name of the game or service to view the used port mappings. For more information, see “4.5.4 Game or Application Definition” on page...

  • Page 99: Access Point Settings

    Proceed as follows: Point settings On the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure. The Access Points names are of the following format: “WLAN: “ + Network Name, for example “WLAN: SpeedTouch123456”.
  • Page 100 The Wired Equivalent Privacy (WEP) algorithm protects wireless communication from eavesdropping. WEP relies on a secret key that is shared between the wireless client (e.g. a laptop with a wireless ethernet card and the SpeedTouch™. The fixed secret key is used to encrypt packets before they are transmitted.
  • Page 101 Message Integrity Check (MIC). Which is a strong mathematical function in which the recipient and transmitter each compute and compare the MIC. If they don't match it is assumed that a third person has been trying to read the data. To enable WPA-PSK: Select WPA-PSK Encryption.

  • Page 102: Configuring Wds

    SpeedTouch™ Web Interface 4.6.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. You can only establish WDS links with WDS enabled devices.

  • Page 103: Interfaces

    Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view. E-DOC-CTC-20050429-0103 v2.0...

  • Page 104: Interface Settings

    DHCP pools. Assigning a new IP Under IP Addresses: address to the Type the IP address of your choice (for example 192.168.1.1) in the left text SpeedTouch™ box. Type subnet mask in the right text box (for example 255.255.255.0).

  • Page 105: Dhcp Pool

    Accessing the DHCP Proceed as follows: Pool page On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings. Click Configure. Under DHCP Pools click: Add if you want to add a new DCHP pool.
  • Page 106 If Always give same address to DHCP clients the lease time will be automatically set to Infinite. Always give same address to DHCP clients: Select this check box if you always want to use the same IP address for the DHCP clients. E-DOC-CTC-20050429-0103 v2.0...

  • Page 107: Software Upgrade

    To inform all people relying on the SpeedTouch™ services, that service may be down for some short period. The new system software file is stored on your local disk or another storage device. It is NOT possible to upgrade your SpeedTouch™ over a wireless connection.

  • Page 108: Upgrade Wizard On Setup Cd

    Your SpeedTouch™ and computer are properly connected through Ethernet. It is NOT possible to upgrade your SpeedTouch™ over a wireless connection. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software. Starting the Upgrade To launch the SpeedTouch™...
  • Page 109 The SpeedTouch™ Upgrade Wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device and click Next.
  • Page 110 A progress bar will be displayed. Finally, click Finish to close the wizard. System software Via the identical procedure it is also possible - although not recommended - to downgrade downgrade the SpeedTouch™ by uploading an older system software than the current running version.

  • Page 111: Troubleshooting

    6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 112: General Speedtouch™ Troubleshooting

    You are using the correct power supply for your SpeedTouch™ device. The power requirements for your SpeedTouch™ are clearly indicated on the identification label attached at the SpeedTouch™ bottom. The power on the SpeedTouch™ is turned on via the push button on the back panel. SpeedTouch™...

  • Page 113: Wired Ethernet Troubleshooting

    6.1.1 Wired Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050429-0103 v2.0...

  • Page 114: Wireless Ethernet Troubleshooting

    Make sure the SpeedTouch™ Association Control List is not locked. You can check this on the web pages. On the Wireless Access Point settings, make sure New stations are not allowed is NOT selected. No wireless connectivity Make sure that: Both wireless client adapter and SpeedTouch™...

  • Page 115: Upgrade Troubleshooting

    SpeedTouch™. No personal firewall software is running on your PC. To repeat the search for your SpeedTouch™, click Back or restart the wizard. As soon as the wizard finds your SpeedTouch™, you can continue with the Upgrade Wizard. E-DOC-CTC-20050429-0103 v2.0...

  • Page 116: Upnp™ On Windows Xp Systems

    Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “4.5.2 Game & Application Sharing” on page Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system. Proceed as follows: On the Start menu, click (Settings >) Control Panel.
  • Page 117 Discovery and Control Client and click OK. Click Next to start the installation and follow the instructions in the Windows Components Wizard. At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit. E-DOC-CTC-20050429-0103 v2.0...

  • Page 118: Reset To Factory Defaults

    In the Pick a task... list, click Reset my SpeedTouch to default settings. The SpeedTouch™ restarts. The SpeedTouch™ returns to the SpeedTouch™ Home page (unless the IP address of your computer is not in the same subnet as the default IP address of the SpeedTouch™, being 192.168.1.254). E-DOC-CTC-20050429-0103 v2.0...
  • Page 120 Need more help? Additional help is available online at www.speedtouch.com...

This manual is also suitable for:

Speedtouch 585

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