THOMSON SpeedTouch 585 User Manual

THOMSON SpeedTouch 585 User Manual

Thomson wireless residential adsl gateway user's guide
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SpeedTouch™585
(v6)
Wireless Residential ADSL Gateway
User's Guide

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Summary of Contents for THOMSON SpeedTouch 585

  • Page 1 SpeedTouch™585 (v6) Wireless Residential ADSL Gateway User’s Guide...
  • Page 3 SpeedTouch™ (v6) User’s Guide...
  • Page 4: Document Information

    Copyright Copyright ©1999-2006 THOMSON. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.
  • Page 5: Table Of Contents

    Contents About this User’s Guide ... 1 1 Getting to know your SpeedTouch™ ... 3 SpeedTouch™ LED Behaviour ... 4 Accessing your SpeedTouch™ ... 6 1.2.1 Access via the Web Interface ... 7 1.2.2 Access via CLI... 8 1.2.3 Access via FTP... 10 1.2.4 Remote Assistance ...
  • Page 6 Contents 4 SpeedTouch™ Web Interface ... 35 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 4.4.1 4.4.2 4.4.3 4.4.4 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 4.5.7 4.5.8 4.5.9 4.5.10 4.5.11 4.5.12 4.5.13 4.5.14 Navigation ... 36 Menu ...
  • Page 7 Home Network ... 77 4.6.1 Devices... 79 4.6.2 Device Settings ... 80 4.6.3 Assign Public IP... 82 4.6.4 Wireless Device Settings... 83 4.6.5 Access Point Settings ... 84 4.6.6 Configuring WDS ... 88 4.6.7 Interfaces ... 89 4.6.8 Interface Settings ... 90 4.6.9 DHCP Pool ...
  • Page 8 Contents E-DOC-CTC-20051017-0147 v2.0...
  • Page 9: About This User's Guide

    About this User’s Guide Used symbols The following symbols are used in this User’s Guide: Terminology Generally, the SpeedTouch™585 User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve its existing products. software updates For suggestions regarding this document, please contact documentation.speedtouch@thomson.net.
  • Page 10 About this User’s Guide E-DOC-CTC-20051017-0147 v2.0...
  • Page 11: Getting To Know Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedTouch™585 (i) Wireless Residential ADSL Gateway you can build a (v6) secure home or small office network, seamlessly connecting wired and wireless devices and surf the Internet at high speed, all combined in one device. Installation For more information on how to set up, install and wire your SpeedTouch™...
  • Page 12: Speedtouch™ Led Behaviour

    Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. The following table shows the meaning of the different LEDs. Indicator Name Colour...
  • Page 13 Indicator Name Internet Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTouch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection: Indicator Name (Optional) E-DOC-CTC-20051017-0147 v2.0...
  • Page 14: Accessing Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways: Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see the Web Interface”...
  • Page 15: Access Via The Web Interface

    1.2.1 Access via the Web Interface To access the Proceed as follows: SpeedTouch™ via the Open a Web browser. Web interface In the address bar, type your SpeedTouch™’s IP address or DNS host name (http://speedtouch.lan The SpeedTouch™ the configurable aspects of the SpeedTouch™. For more information on the Web pages, see page E-DOC-CTC-20051017-0147 v2.0...
  • Page 16: Access Via Cli

    Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires a TCP/IP connection between the host from which the Telnet session is opened and the SpeedTouch™.
  • Page 17 To start a Telnet Proceed as follows: session Open a telnet application. Connect to your SpeedTouch™. Enter your SpeedTouch™ security user name and password. As soon as you have opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below. Username : Administrator ----------------------------------------------------------------------- * /_/______/___________________/ /________/ /___/...
  • Page 18: Access Via Ftp

    Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) File system To open an FTP session File system structure You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or back up configuration files, templates or language packs.
  • Page 19 File system access In the different directories you have the following rights: rights Directory root active Common FTP Depending on the access rights you have in a directory, you can use one of the commands following commands: Use the command ... hash delete E-DOC-CTC-20051017-0147 v2.0...
  • Page 20 Chapter 1 Getting to know your SpeedTouch™ FTP file transfer Quote site command To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type and press ENTER. Turn on the hashing option to see the progression of the file transfer: At the hash ftp prompt, type and press ENTER.
  • Page 21: Remote Assistance

    1.2.4 Remote Assistance To access the You can make your SpeedTouch accessible from the Internet with regard to remote SpeedTouch™ remotely support. In this way, you can allow your help desk to access your SpeedTouch™ remotely. To enable remote Proceed as follows: access Go to the SpeedTouch™...
  • Page 22 Chapter 1 Getting to know your SpeedTouch™ E-DOC-CTC-20051017-0147 v2.0...
  • Page 23: Local Network Setup

    2 Local Network Setup Introduction The SpeedTouch™ offers you the following local networking solutions: Wired Ethernet Wireless Ethernet Device settings Once you have connected a device, you can personalise its settings. For more information, see E-DOC-CTC-20051017-0147 v2.0 “ Configure” on page Chapter 2 Local Network Setup...
  • Page 24: Wired Ethernet

    Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network Standard wiring procedure Ethernet link check Device settings Managed Ethernet switch The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an installed Ethernet card.
  • Page 25: Wireless Ethernet

    Chapter 2 Local Network Setup 2.2 Wireless Ethernet Introduction The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network.
  • Page 26: Wireless Basics

    Chapter 2 Local Network Setup 2.2.1 Wireless Basics 802.11b/g Wireless Fidelity Access Point Network Name or SSID Radio channels 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance.
  • Page 27 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.
  • Page 28: Connecting Wireless Clients For The First Time

    Chapter 2 Local Network Setup 2.2.2 Connecting Wireless Clients for the First Time Wireless default settings To prepare wireless clients for the first time To configure wireless clients for the first time After every Reset-to-Defaults, the SpeedTouch™ wireless access point configuration is returned to its initial default settings.
  • Page 29 First-time association The example below shows how the SpeedTouch™ wireless network is presented example towards a Windows XP Service Pack 2 system. Proceed as follows to associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™...
  • Page 30: Wireless Security

    Chapter 2 Local Network Setup 2.2.3 Wireless Security Introduction Security settings Network Name (SSID) Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, the following wireless access point settings can be personalised: Your Network Name (SSID) ACL setting...
  • Page 31 Access Control List The SpeedTouch™ features a managed Access Control List (ACL) and a physical (ACL) registration mechanism in the form of the Association / Registration button on the front panel of your SpeedTouch™. On the Wireless Access Point page, you have the following options for the ACL: New stations are Allowed (automatically): All new stations can access the SpeedTouch™.
  • Page 32: Connecting Additional Wireless Clients

    Chapter 2 Local Network Setup 2.2.4 Connecting Additional Wireless Clients Preconditions Security issues Registering wireless clients Registering clients via Web pages Make sure that: The SpeedTouch™ is turned on and ready for service. The SpeedTouch™ has been configured as DHCP server (default). The wireless client adapters have been installed on all the computers you want to connect to the WLAN.
  • Page 33 Registering clients via Proceed as follows to register new wireless network clients via the association the association button button: Push the Association button on the SpeedTouch™front panel for at least two seconds. The WLAN LED toggles between green and red. The ACL will be unlocked for a time frame of one minute.
  • Page 34: Extending The Range Of Your Wirelstess Network

    Chapter 2 Local Network Setup 2.2.5 Extending the Range of Your Wirelstess Wireless Distribution System (WDS) Preconditions Network The SpeedTouch™ features the Wireless Distribution System (WDS) functionality. This feature allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network.
  • Page 35 To configure WDS Proceed as follows: Go to the SpeedTouch™ Web pages. In the menu, select Home Network. Click your WLAN. In the upper right corner, click Configure. On the Wireless Access Point page, in the Pick a task list, click Configure WDS. Select WDS Enabled.
  • Page 36 Chapter 2 Local Network Setup E-DOC-CTC-20051017-0147 v2.0...
  • Page 37: Internet Connectivity Dial-In Clients

    3 Internet Connectivity Dial-In Clients Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™ you may have: Direct access: As soon as the initial configuration is finished, immediate and uninterrupted WAN access is provided.
  • Page 38 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients Broadband host PPPoE dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client. If this computer runs: Any Operating System you can always use the SpeedTouch™...
  • Page 39: Speedtouch™ Web

    3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with an installed Web browser, the method to establish PPP sessions described later, can be used on any computer system. For more information on Internet connection setup, refer to the provided Installation and Setup Guide.
  • Page 40 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session Proceed as follows to close an active PPP connection: Go to the SpeedTouch™ Web pages. Click Disconnect at the appropriate broadband connection. The SpeedTouch™ embedded PPP dial-in client closes the Internet connection. The Internet Link status changes to Disconnected and your computer is offline.
  • Page 41: Internet Gateway Device Control Agent

    3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you computer. Preconditions Make sure that: The following subcomponents of the Windows XP Networking Services are added to your Windows XP system:...
  • Page 42 Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can view the connection status and some counters by double-clicking the Internet Connection icon in the Network Connections window. Proceed as follows to terminate an Internet session: In the Windows taskbar, click Start.
  • Page 43: Speedtouch™ Web Interface

    4 SpeedTouch™ Web Interface Embedded The SpeedTouch™ comes with embedded Web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your Web browser from any PC connected to the SpeedTouch™. “1.2.1 Access via the Web Interface”...
  • Page 44: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ Web interface consists of the following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Menu Language bar Tasks E-DOC-CTC-20051017-0147 v2.0...
  • Page 45: Menu

    4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.
  • Page 46: Language Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ Web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20051017-0147 v2.0...
  • Page 47: Navigation Bar

    4.1.3 Navigation Bar Navigation bar The navigation bar is located at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ Web interface. Get context-related Help information.
  • Page 48: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Error messages, indicated by a red traffic light. Warnings, indicated by an orange traffic light. Information, indicated by a green traffic light. If none of these events occur, the notification area will not be shown. Navigation Bar and is used to display: E-DOC-CTC-20051017-0147 v2.0...
  • Page 49: Tasks

    Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
  • Page 50: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20051017-0147 v2.0...
  • Page 51: Speedtouch

    4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of the following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Configuration E-DOC-CTC-20051017-0147 v2.0 Information Chapter 4 SpeedTouch™ Web Interface...
  • Page 52: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20051017-0147 v2.0...
  • Page 53: Speedtouch™ Easy Setup

    4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet connection. Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: In the left menu, click SpeedTouch. In the Pick a task list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.
  • Page 54: Restart

    Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Restarting your SpeedTouch™ Proceed as follows: In the left menu, click SpeedTouch. In the Pick a task list, click Restart.The following message appears: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™ returns to the Home page.
  • Page 55: Configuration

    4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.
  • Page 56: Back Up & Restore

    Chapter 4 SpeedTouch™ Web Interface 4.3.5 Back up & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration The Back up & Restore page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: In the SpeedTouch menu, click Configuration.
  • Page 57: Reset To Factory Defaults

    4.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted.The following message appears: Resetting the Proceed as follows: SpeedTouch™...
  • Page 58: Event Logs

    Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging Recorded Events Category The Event Logs page summarizes the last events recorded on your SpeedTouch™. The Recorded Events table gives you an overview of the last event logs that have been recorded since the SpeedTouch™...
  • Page 59: Broadband Connection

    4.4 Broadband Connection The Broadband The Broadband Connection menu consists of following menu items: Connection menu DSL Connection Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection.
  • Page 60: Connectivity Check

    Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction Checking your Internet connectivity Analysing the test results On this page, you can perform a connectivity check on an Internet service of your SpeedTouch™. The following message appears: Proceed as follows: In the left menu, click Broadband Connection.
  • Page 61: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view basic information on your DSL connection. Details Click Details to view more detailed information on your DSL connection. E-DOC-CTC-20051017-0147 v2.0...
  • Page 62: Internet Services

    Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services information The Internet Services page displays information on your Internet Connection(s). If you configured a dial-up connection you can establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more link of the corresponding connection.
  • Page 63: Internet Service Settings

    4.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page In the Broadband Connection menu, click Internet Services. Click the View more link of the Internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service. Details The Details page gives you more detailed information on the selected Internet Service.
  • Page 64: Toolbox

    Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The Toolbox page The Toolbox menu consists of the following menu items: Remote Assistance Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Sharing Allows you to share services and games that you run in your private network towards the Internet.
  • Page 65: Remote Assistance

    4.5.1 Remote Assistance Enabling Remote The Remote Assistance page allows you to make your SpeedTouch™ accessible for Assistance remote support. Proceed as follows to use remote assistance: If necessary, type a password in the Password box. Click Enable Remote Assistance. Pass the information listed under: to your technical support, in order for them to be able to access your SpeedTouch™.
  • Page 66: Game & Application Sharing

    Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview Configure The Overview page summarizes the applications or games installed on a particular local host on your network, for which the SpeedTouch™ should accept inbound initiated connections coming from the Internet. On the Configure page, you can: Select Use UPnP to enable UPnP on the SpeedTouch™.
  • Page 67 Chapter 4 SpeedTouch™ Web Interface Assign a game or application to a specific network device. E-DOC-CTC-20051017-0147 v2.0...
  • Page 68: Defined Games & Applications

    Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page The Defined Games & Applications page Proceed as follows to access the Defined Games & Applications page: In the Toolbox menu, click Game & Application Sharing. In the Pick a task list, click Modify a game or application.
  • Page 69: Game Or Application Definition

    4.5.4 Game or Application Definition Accessing the Game or Proceed as follows to access the Game or Application Definition page: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task list, click Modify a game or application. Click the name of the game or application you want to view/change.
  • Page 70: New Game Or Application

    Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Creating a new game or application Proceed as follows: In the Toolbox menu, click Game & Application Sharing. In the Pick a task list, click Create a new game or application.The following window appears: Type the name of the game or application in the Name box.
  • Page 71: Parental Control

    4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allow particular Web sites: Based on the Web site’s URL. By redirecting a Web site to another Web site. Overview The Overview page displays: The current Address Based Filtering rules. Configure On the Configure page, you can: Deny access to a specific web...
  • Page 72 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific Web site Allow access to a specific Web site Redirect a Web site Use this feature if: Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule.
  • Page 73 Redirecting all Web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. Click Add. Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Web Site box.
  • Page 74: Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Content Level Accessing the Content Level page Overview Configure Proceed as follows: In the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. The Content Level page gives you an overview of the different categories and their rules.
  • Page 75: Firewall

    4.5.8 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are different security levels, depending on the degree of security you need. Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™.
  • Page 76 Chapter 4 SpeedTouch™ Web Interface Details of a security level Creating a new security level Editing a security level To view the details of the currently active security level: In the Toolbox menu, click Firewall. Click the Details link. Following information is provided per rule that is part of the security level The name of the rule The Action that is applied on the traffic when the rule is valid The Source and Destination interface or IP address (range) to which the rule...
  • Page 77 Select an Action that should be done on traffic for which the security rules applies: Click Apply. E-DOC-CTC-20051017-0147 v2.0 Accept: to allow the traffic to pass Deny: to drop the traffic (without notification) Count: to let the traffic pass, but count it (Hits) Chapter 4 SpeedTouch™...
  • Page 78: Intrusion Detection

    Chapter 4 SpeedTouch™ Web Interface 4.5.9 Intrusion Detection Intrusion Detection Your SpeedTouch™ protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.
  • Page 79: Dynamic Dns

    4.5.10 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.
  • Page 80: User Management

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 User Management Overview Configure Types of users The Overview page gives you an overview of the currently configured users and their privileges. Click the name of a user to edit his user account. On the Configure page, you can: Click Add to create a new user account.
  • Page 81 User WAN_Admin User Guest E-DOC-CTC-20051017-0147 v2.0 Chapter 4 SpeedTouch™ Web Interface Privileges This user can perform only WAN related configurations via any access channel from any origin. This user has access to the GUI (Overview pages, remote assistance) via HTTP or HTTPS access channel from LAN origin only.
  • Page 82: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.12 Edit User Editing a user account Proceed as follows: In the Toolbox menu, click User Management. Under Local User Data, click the name of the user you want to edit. The Edit User page appears. On this page, you can: Click Reset Password to reset the password of the selected user to the user name.
  • Page 83: Change Default User

    4.5.13 Change Default User The Default User page On this page you can change the default user. If users browse to the SpeedTouch™ Web pages, they will be automatically logged on with this account. Changing the default Proceed as follows: user In the Toolbox menu, click User Management.
  • Page 84: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.14 Add User Adding users Proceed as follows: In the Toolbox menu, click User Management. In the Pick a task list, click Add new user. The Add User page appears. Under User definition you can configure: The name of the new user.
  • Page 85: Home Network

    Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Network menu consists of the following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™.
  • Page 86 Chapter 4 SpeedTouch™ Web Interface The Home Network page Viewing (wireless) client information The Home Network page gives you an overview of your SpeedTouch™ network. If you click on a (wireless) client you can: View the (wireless) client’s network settings. Configure the (wireless) client’s network settings by clicking Configure.
  • Page 87: Devices

    4.6.1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...
  • Page 88: Device Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device settings page Overview Proceed as follows: In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the device you want to view. The Overview page displays the following items: Information allows you to view: Status shows whether the device is currently connected to the SpeedTouch™...
  • Page 89 Chapter 4 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the device information. Allow a game or service running on this device to be initiated from the Internet. E-DOC-CTC-20051017-0147 v2.0...
  • Page 90: Assign Public Ip

    Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction Assigning the public IP address to a device On this page you can assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.
  • Page 91: Wireless Device Settings

    4.6.4 Wireless Device Settings Accessing the wireless Proceed as follows: device settings page In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the wireless device you want to view. Overview The Overview page displays the following items: Information allows you to view: Addressing allows you to view: Connection Sharing:...
  • Page 92: Access Point Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.5 Access Point Settings Accessing the Access Point settings Overview Details Proceed as follows: In the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure.
  • Page 93 WMM: Displays whether WMM is enabled or disabled. Under Security the following fields are available: Broadcast Network Name: By default the SpeedTouch™ broadcasts its network name, allowing you to easily recognise your wireless network in the list of available networks. Once you have configured your wireless clients, it is recommended to disable this feature by clearing this check box.
  • Page 94 Chapter 4 SpeedTouch™ Web Interface WPA-PSK Access control on the SpeedTouch™ Configure your wireless client(s) with the same settings. The SpeedTouch™ supports WPA-PSK, which offers three advantages over WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are identical.
  • Page 95 Allowing new wireless If you selected New stations are allowed (via registration) or in the New stations are not allowed list, wireless clients have to be added manually. Proceed as follows: In the Home Network menu, click Devices. In the Pick a task list, click Search for wireless devices. The SpeedTouch™...
  • Page 96: Configuring Wds

    Chapter 4 SpeedTouch™ Web Interface 4.6.6 Configuring WDS What is WDS Configuring WDS Establishing a WDS connection The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network.
  • Page 97: Interfaces

    Chapter 4 SpeedTouch™ Web Interface 4.6.7 Interfaces Interfaces overview The Interfaces page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more about the network settings of a specific interface, click the name of the interface you want to view. E-DOC-CTC-20051017-0147 v2.0...
  • Page 98: Interface Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.8 Interface Settings Overview Configure Assigning a new IP address to the SpeedTouch™ The Overview page gives you an overview of the current interface settings. The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings.
  • Page 99: Dhcp Pool

    4.6.9 DHCP Pool DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page In the Home Network menu, click Interfaces. Click the name of the interface which DHCP pool settings you want to change. Click Configure.
  • Page 100 Chapter 4 SpeedTouch™ Web Interface Components of the DHCP Pool page The following settings are available for configuration: Interface: The SpeedTouch™ interface to which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool.
  • Page 101: Troubleshooting

    5 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring y our SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on www.speedtouch.com/support For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.
  • Page 102: General Speedtouch™ Troubleshooting

    Chapter 5 Troubleshooting 5.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable Poor SpeedTouch™ performance If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device. The power requirements for your SpeedTouch™...
  • Page 103: Wired Ethernet Troubleshooting

    Chapter 5 Troubleshooting 5.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.
  • Page 104: Wireless Ethernet Troubleshooting

    Chapter 5 Troubleshooting 5.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients No wireless connectivity Poor wireless connectivity or reach Check the following: If registration is enabled, you must press the 'Association' button to register the wireless client or search for wireless devices via the embedded Web pages.
  • Page 105: Upnp™ On Windows Xp Systems

    5.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check the following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than Windows XP and Windows Millennium.
  • Page 106 Chapter 5 Troubleshooting Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows taskbar, click Start.
  • Page 107: Reset To Factory Defaults

    5.3 Reset to Factory Defaults Resetting your You might consider a reset to factory defaults as described below. SpeedTouch™ You can choose between: Software reset Hardware reset A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed. Also your WLAN clients will have to be re-associated, as described in “2.2.2 Connecting Wireless Clients for the First Time”...
  • Page 108 Chapter 5 Troubleshooting Release the reset button. The SpeedTouch™ restarts. E-DOC-CTC-20051017-0147 v2.0...
  • Page 110: Need More Help

    Need more help? Additional help is available online at www.speedtouch.com...

This manual is also suitable for:

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