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THOMSON TM580 User Manual

THOMSON TM580 User Manual

Wireless residential adsl gateway
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SpeedTouch™580
Wireless Residential ADSL Gateway
User's Guide
Release R4.3

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Summary of Contents for THOMSON TM580

  • Page 1 SpeedTouch™580 Wireless Residential ADSL Gateway User’s Guide Release R4.3...
  • Page 3 SpeedTouch™ User’s Guide R4.3.1...

  • Page 4: Document Information

    Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.

  • Page 5: Table Of Contents

    Contents About this User’s Guide ... 1 1 Your SpeedTouch™ ... 3 SpeedTouch™ Features ... 4 1.1.1 Hardware Specifications ... 5 1.1.2 Software Features ... 6 SpeedTouch™ LED Behaviour ... 8 How to Access your SpeedTouch™... 10 1.3.1 Access via the Web Interface... 11 1.3.2 Access via CLI ...
  • Page 6 Contents 4 SpeedTouch™ Web Interface ... 47 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 4.3.8 4.4.1 4.4.2 4.4.3 4.4.4 IGD Control Agent ... 39 MS Windows XP BroadBand Connection ... 41 Mac OS X PPPoE Dial-in Client ... 45 Navigation...
  • Page 7 Toolbox ... 69 4.5.1 Remote Assistance ... 70 4.5.2 Game & Application Sharing ... 71 4.5.3 Defined Games & Applications ... 72 4.5.4 Game or Application Definition ... 73 4.5.5 New Game or Application ... 74 4.5.6 Parental Control ... 75 4.5.7 Web Filtering Activation ...
  • Page 8 Contents 6.1.1 6.1.2 6.1.3 General SpeedTouch™ Troubleshooting ... 108 Wired Ethernet Troubleshooting... 109 Wireless Ethernet Troubleshooting ... 110 Upgrade Troubleshooting... 111 UPnP™ on Windows XP Systems... 113 Reset to Factory Defaults ... 115 E-DOC-CTC-20050429-0102 v1.0...

  • Page 9: About This User's Guide

    About this User’s Guide Used Symbols Terminology Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this User’s Guide. Typographical In interactive input and output, typed input is displayed in a bold font and Conventions commands are displayed Comments are added in italics. Example: =>language list CODE LANGUAGE VERSION FILENAME...
  • Page 10 About this User’s Guide E-DOC-CTC-20050429-0102 v1.0...

  • Page 11: Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction With the SpeedTouch™580(i) Wireless Residential ADSL Gateway you can build a secure home or small office network, seamlessly connecting wired and wireless devices and surf the Internet at high speed, all combined in one device. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and...

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050429-0102 v1.0...

  • Page 13: Hardware Specifications

    1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, supporting: ADSL over POTS for a SpeedTouch™ADSL/POTS variant) ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant) Physical interfaces WAN: LAN: Power inlet LEDs LED indicators for all interfaces Reset button One recessed reset button for restoring the default settings Association button One push button for wireless association and registration Wireless performance...

  • Page 14: Software Features

    Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ADSL compliance ATM features Bridging features Routing features Services Security If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL) If ISDN in overlay: G.handshake, G.dmt Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC / SNAP and VC-based multiplexing supported...
  • Page 15 Chapter 1 Your SpeedTouch™ Configuration Home Install Wizard, Easy Setup wizard Intuitive web-based GUI (HTTP/HTTPs) Advanced configuration via telnet - Command Line Interface (CLI) Remote management access control Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4...

  • Page 16: Speedtouch™ Led Behaviour

    Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs: Indicator Name Colour...
  • Page 17 Indicator Name Internet Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTouch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection: Indicator Name (Optional) E-DOC-CTC-20050429-0102 v1.0...

  • Page 18: How To Access Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see the Web Interface” on page Command Line Interface (CLI) Fine tune your SpeedTouch™...

  • Page 19: Access Via The Web Interface

    1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’. As a result the SpeedTouch™ to all the configurable aspects of the SpeedTouch™.

  • Page 20: Access Via Cli

    Chapter 1 Your SpeedTouch™ 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
  • Page 21 Telnet session Proceed as follows: Open a telnet application. Connect to your SpeedTouch™. . Enter your SpeedTouch™ security user name and password. As soon as you’ve opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below: Username : Administrator ----------------------------------------------------------------------- * /_/______/___________________/ /________/ /___/...

  • Page 22: Access Via Ftp

    Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol (FTP) File system FTP session File system structure You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware.
  • Page 23 File system access On the different directories you have following privileges: rights Directory root Common FTP Depending on the access rights you have on a directory, you can use one of commands following commands: Command... hash delete E-DOC-CTC-20050429-0102 v1.0 Access rights NO read/write read/write You can use to...
  • Page 24 Chapter 1 Your SpeedTouch™ FTP file transfer Quote site command To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter.

  • Page 25: Remote Assistance

    1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. Enabling remote access To enable remote assistance: Go to the SpeedTouch™ pages, as described in Interface”...
  • Page 26 Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0102 v1.0...

  • Page 27: Local Network Setup

    2 Local Network Setup Introduction The SpeedTouch™ offers you following local networking solutions: Wired Ethernet USB (1.1) Wireless Ethernet Device settings Once you’ve connected a device, you are able to personalise its settings: Go to the SpeedTouch™ web pages. In the menu select Home Network > Devices. Click the name of your device, or if the device’s settings haven’t been personalised yet, click the MAC address of the device.

  • Page 28: Wired Ethernet

    Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network Standard wiring procedure Ethernet link check Device settings The Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card.

  • Page 29: Usb

    2.2 USB Supported operating Installing and using the SpeedTouch™ USB connection on the SpeedTouch™ is systems supported for following operating systems: Microsoft Operating Systems: You may need the Windows installation CD-ROM during installation. Mac Operating Systems: System requirements For Windows 98SE/ME: For Windows 2000/XP: For Mac OS X: Prerequisites...
  • Page 30 Chapter 2 Local Network Setup Installing Windows USB driver Verifying USB connectivity in Windows Installing Mac USB drivers Device settings The installation is plug and play, meaning that installation will require almost no effort. Proceed as follows: Insert the blue USB cable provided into the SpeedTouch™ USB port marked with the USB logo: The other end of the USB cable fits in (one of) the USB port(s) of your PC.

  • Page 31: Wireless Ethernet

    Chapter 2 Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network.

  • Page 32: Wireless Basics

    Chapter 2 Local Network Setup 2.3.1 Wireless Basics Introduction 802.11b/g Wireless Fidelity Access Point Network Name or SSID Radio channels In this section some key wireless concepts are explained. 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance.
  • Page 33 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.

  • Page 34: Connecting First-Time Wireless Clients

    Chapter 2 Local Network Setup 2.3.2 Connecting First-time Wireless Clients Wireless default settings Preparing first-time wireless clients Configuring first-time wireless clients First-time association example After every Reset-to-Defaults, the SpeedTouch™ wireless access point configuration is returned to its initial default settings. These default settings are: Security level is low (security disabled) for an easy first use, meaning the data will not be encrypted.
  • Page 35 To associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect. Following window appears: Click Connect Anyway.
  • Page 36 Chapter 2 Local Network Setup Wireless device settings Once you’ve connected a device, you are able to personalise its settings. For more information, see “ Device settings” on page To add a wireless device to the Access Control List (ACL), select Allowed on WLAN.

  • Page 37: Wireless Security

    2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, following wireless access point settings can be personalised: Your Network Name (SSID) ACL setting...
  • Page 38 Chapter 2 Local Network Setup Data encryption To setup wireless connectivity, you can choose different levels of security: Low (Security disabled, the default): No security; the data will not be encrypted, no authentication process will be used. Medium: Use WEP (Wired-Equivalent Privacy) to encrypt the traffic between the SpeedTouch™...

  • Page 39: Connecting Additional Wireless Clients

    2.3.4 Connecting Additional Wireless Clients Preconditions Make sure that: The SpeedTouch™ is powered on and ready for service. The SpeedTouch™ has been configured as DHCP server (default). The wireless client adapters have been installed on all computers you want to connect to the WLAN.
  • Page 40 Chapter 2 Local Network Setup Registering clients via association button You can easily register new wireless network clients as follows: Push the Association / on the SpeedTouch™front panel for at least two seconds. The WLAN LED will toggle between green and red. The ACL will be unlocked for a time frame of one minute.

  • Page 41: Extending The Range Of Your Wireless Network

    2.3.5 Extending the Range of Your Wireless Network The SpeedTouch™ features Wireless Distribution System (WDS) functionality. This feature allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. The Wireless Distribution System (WDS) enables data packets to pass from one wireless access point to another, just as if the access points were ports on a wired Ethernet switch.
  • Page 42 Chapter 2 Local Network Setup Configuring WDS To configure your WDS on the web pages: Go to the SpeedTouch™ web pages. In the menu select Home Network. Click your WLAN. On the top right, click Configure. If not already done, set a settings (WEP encryption or no encryption) on your SpeedTouch™...

  • Page 43: Internet Connectivity Dial-In Clients

    3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™ you may have: As soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided.
  • Page 44 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients Broadband host PPPoE dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client.

  • Page 45: Speedtouch™ Web

    3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
  • Page 46 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session To close an active PPP connection: Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection.

  • Page 47: Igd Control Agent

    3.2 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. Preconditions Following conditions must be met: Following subcomponents of Windows XP’s Networking Services must be added to your Windows XP system: UPnP™...
  • Page 48 Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: Proceed as follows: In the Windows task bar, click Start.

  • Page 49: Ms Windows Xp Broadband Connection

    3.3 MS Windows XP BroadBand Connection Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel. The Control Panel window appears.
  • Page 50 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself: Fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration.
  • Page 51 Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. The Connect YourISP window appears: If requested, enter user name and password for your user account at the Service Provider.
  • Page 52 Chapter 3 Internet Connectivity Dial-In Clients Terminating a broadband Internet session Proceed as follows: On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...

  • Page 53: Mac Os X Pppoe Dial-In Client

    3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences. In the System Preferences window, click the Network icon.
  • Page 54 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Terminating a broadband Internet session Proceed as follows: Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.

  • Page 55: Speedtouch™ Web Interface

    4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. “1.3.1 Access via the Web Interface”...

  • Page 56: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Menu Language bar Tasks E-DOC-CTC-20050429-0102 v1.0...

  • Page 57: Menu

    4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 58: Language Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20050429-0102 v1.0...

  • Page 59: Navigation Bar

    4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ web interface. Get context related Help information.

  • Page 60: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown. Navigation Bar and is used to display: E-DOC-CTC-20050429-0102 v1.0...

  • Page 61: Tasks

    Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050429-0102 v1.0...

  • Page 62: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0102 v1.0...

  • Page 63: Speedtouch

    4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Configuration E-DOC-CTC-20050429-0102 v1.0 Information Chapter 4 SpeedTouch™ Web Interface...

  • Page 64: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0102 v1.0...

  • Page 65: Speedtouch™ Easy Setup

    4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.

  • Page 66: Restart

    Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart page Restarting your SpeedTouch™ Proceed as follows: On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Proceed as follows: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™...

  • Page 67: Configuration

    4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.

  • Page 68: Backup & Restore

    Chapter 4 SpeedTouch™ Web Interface 4.3.5 Backup & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration This page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: On the SpeedTouch menu, click Configuration.

  • Page 69: Reset To Factory Defaults

    4.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch. In the Pick a task...

  • Page 70: Event Logs

    Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging Recorded Events table The Event Logs page summarizes the latest events recorded on your SpeedTouch™. The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on.

  • Page 71: Update

    Chapter 4 SpeedTouch™ Web Interface 4.3.8 Update Updating the The Update page allows you to: SpeedTouch™ system View System Information. software View information on the current System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to have yourSpeedTouch™ check on the internet for new firmware and update if it found one.

  • Page 72: Broadband Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection page The Broadband Connection menu consists of following menu items: DSL Connection Internet Services The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch™.

  • Page 73: Connectivity Check

    4.4.1 Connectivity Check Introduction This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Accessing the Proceed as follows: Connectivity Check page On the left menu, click Broadband Connection. In the Pick a task... list, click Check connectivity to the Internet. Checking you Internet Proceed as follows: Connectivity...

  • Page 74: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Details Click Overview to view brief information on your DSL connection. Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0102 v1.0...

  • Page 75: Internet Services

    4.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information To view more detailed information on a specific connection, click the View more... link of the corresponding connection. E-DOC-CTC-20050429-0102 v1.0 If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect.

  • Page 76: Internet Service Settings

    Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Overview Details Proceed as follows: On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. The Overview page gives you basic information on the selected Internet Service.

  • Page 77: Toolbox

    4.5 Toolbox The Toolbox menu The Toolbox menu consists of following menu items: Remote Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Allows you to share services and games that you run in your private network towards the internet.

  • Page 78: Remote Assistance

    Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. You must be connected to the Internet to be able to enable remote assistance. To use remote assistance: If needed, type a password in the Password box.

  • Page 79: Game & Application Sharing

    4.5.2 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™. Select Use Extended Security to only allow the creation of port maps.

  • Page 80: Defined Games & Applications

    Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page The Defined Games & Applications page Proceed as follows: In the Toolbox menu, click Game & Application Sharing. In the Pick a task... list, click Modify a game or application. This page gives you an overview of the games and applications defined on your SpeedTouch™.

  • Page 81: Game Or Application Definition

    4.5.4 Game or Application Definition Accessing the Game or Proceed as follows: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. Click the name of the game or application you want to view/change. Overview This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet.

  • Page 82: New Game Or Application

    Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Accessing the Game or Application Definition Creating a new game or application Proceed as follows: On the Applications page, click Game & Application Sharing. In the Pick a task... list, click Create a new game or application. Proceed as follows: Type the name of the game or application in the Name box.

  • Page 83: Parental Control

    4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allow particular web sites: Based on the web site’s URL. Based on the web site’s content. Redirect a web site to another web site. Overview The Overview page displays: The current Address Based Filtering rules. The current Content Based Filtering configuration.
  • Page 84 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific web site Allow access to a specific web site Redirect a web site Use this feature if: Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule.
  • Page 85 Redirecting all web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. Click Add. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Web Site box.

  • Page 86: Web Filtering Activation

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Web Filtering Activation Accessing this page Web Filtering Activation page Standard license activation Proceed as follows: On the Toolbox menu, click Web Site Filtering. In the Pick a task... list, click Activate Web filtering License. This page allows you to: Activate a Web Filtering evaluation license.

  • Page 87: Content Level

    4.5.8 Content Level Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. Overview This page gives you an overview of the different categories and their rules. Following icons indicate whether the content type is allowed or not: Icon Configure...

  • Page 88: New Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.9 New Content Level Introduction Procedure Content level creation Content level configuration Content level definition This page allows you to create a new content level. To access this page: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure.
  • Page 89 Content level activation To activate your new content level: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. In the Content Level list, select your new content level. The new content level is now active. E-DOC-CTC-20050429-0102 v1.0 Chapter 4 SpeedTouch™...

  • Page 90: Firewall

    Chapter 4 SpeedTouch™ Web Interface 4.5.10 Firewall Overview Configure The Overview page summarizes the overall security policy configured on your SpeedTouch™. The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 91: Intrusion Detection

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 92: Dynamic Dns

    Chapter 4 SpeedTouch™ Web Interface 4.5.12 Dynamic DNS What is Dynamic DNS Overview Configure The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 93: User Management

    4.5.13 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account. Click Delete to remove a user.

  • Page 94: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.14 Edit User Accessing the User Edit page Editing a user account Proceed as follows: On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name.

  • Page 95: Change Default User

    4.5.15 Change Default User Changing the default This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. E-DOC-CTC-20050429-0102 v1.0 To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 96: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.16 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 97: Home Network

    4.6 Home Network Home Network Menu This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network The Home Network gives you an overview of your SpeedTouch™...

  • Page 98: Devices

    Chapter 4 SpeedTouch™ Web Interface 4.6.1 Overview Configure Devices The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...

  • Page 99: Device Settings

    4.6.2 Device Settings Accessing the device Proceed as follows: settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the device you want to view. Overview The Overview page displays following information: Information allows you to view: Addressing allows you to view: Connection Sharing: Gives you an overview of the games or services that are currently assigned to...

  • Page 100: Assign Public Ip

    Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction Accessing the Assign Public IP page Assigning the public IP address to a device This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.

  • Page 101: Wireless Device Settings

    4.6.4 Wireless Device Settings Accessing the wireless Proceed as follows: device settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the wireless device you want to view. Overview The Overview page displays following information: Information allows you to view: Addressing allows you to view: Connection Sharing:...

  • Page 102: Access Point Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.5 Access Point Settings Accessing the Access Point settings Overview Details Configure Proceed as follows: On the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure.
  • Page 103 Under Security following fields are available: Broadcast Network Name: By default the SpeedTouch™ broadcasts its network name, allowing you to easily recognise your wireless network in the list of available networks. Once you have configured your wireless clients, it is recommended to disable this feature by clearing this check box.
  • Page 104 Chapter 4 SpeedTouch™ Web Interface WPA-PSK Access control on the SpeedTouch™ Registering new wireless clients The SpeedTouch™ supports WPA-PSK which has 3 improvements regarding to WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are the same. Stronger encryption types: Temporal Key Integrity Protocol (TKIP) (default): Instead of using a fixed WEP key, TKIP uses in pairs temporary session keys which are...

  • Page 105: Configuring Wds

    4.6.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. Accessing the WDS To access the WDS pages on the SpeedTouch™: page On the left menu, click Home Network.

  • Page 106: Interfaces

    Chapter 4 SpeedTouch™ Web Interface 4.6.7 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.

  • Page 107: Interface Settings

    4.6.8 Interface Settings Overview The Overview page gives you an overview of the current interface settings. Configure The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Assigning a new IP Under IP Addresses: address to the Type the IP address of your choice (for example 192.168.1.1) in the left text...

  • Page 108: Dhcp Pool

    Chapter 4 SpeedTouch™ Web Interface 4.6.9 DHCP Pool DHCP Pool Accessing the DHCP Pool page This page allows you to create/change a DHCP pool. Proceed as follows: On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings.
  • Page 109 The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Subnet Mask: The subnet mask of the DHCP server’s address pool.
  • Page 110 Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0102 v1.0...

  • Page 111: Software Upgrade

    5 Software Upgrade Introduction This chapter describes how to upgrade the SpeedTouch™ system software or firmware. System software For the availability of new system software version packages you can: upgrades availability Click the SpeedTouch Maintenance link, available on the Setup CD menu. Check for SpeedTouch™...

  • Page 112: Upgrade Wizard On Setup Cd

    Chapter 5 Software Upgrade 5.1 Upgrade Wizard on Setup CD Introduction Starting the Upgrade Wizard The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet or USB.
  • Page 113 Upgrade procedure In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. The SpeedTouch™ Upgrade Wizard will search for the SpeedTouch™ on the network.
  • Page 114 Chapter 5 Software Upgrade System software downgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next.

  • Page 115: Troubleshooting

    Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 116: General Speedtouch™ Troubleshooting

    Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable Poor SpeedTouch™ performance If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 15V AC.

  • Page 117: Wired Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050429-0102 v1.0...

  • Page 118: Wireless Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients No wireless connectivity Poor wireless connectivity or reach Check following: In case registration is enabled, you must search for wireless devices via the embedded web pages. Make sure the SpeedTouch™ Association Control List is not locked. You can check this on the web pages.

  • Page 119: Upgrade Troubleshooting

    Chapter 6 Troubleshooting 6.1.3 Upgrade Troubleshooting Introduction While upgrading your SpeedTouch™ via the Upgrade Wizard on the Setup CD, you might encounter one of following problems. E-DOC-CTC-20050429-0102 v1.0...
  • Page 120 Chapter 6 Troubleshooting Upgrade via Setup CD If the Upgrade Wizard in step 4, as described in does not find any SpeedTouch™ on the network, an error window will appear, stating your SpeedTouch™ has not been found. In this case check that: The SpeedTouch™...

  • Page 121: Upnp™ On Windows Xp Systems

    6.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check on following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your MS Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium.
  • Page 122 Chapter 6 Troubleshooting Adding IGD Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows task bar, click Start.

  • Page 123: Reset To Factory Defaults

    6.3 Reset to Factory Defaults Resetting your You might consider a reset to factory defaults as described below. SpeedTouch™ You can choose between: Hardware reset Software reset A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed. Also your WLAN clients will have to be re-associated, as described in “2.3.2 Connecting First-time Wireless Clients”...
  • Page 124 Chapter 6 Troubleshooting E-DOC-CTC-20050429-0102 v1.0...

  • Page 126: Need More Help

    Need more help? Additional help is available online at www.speedtouch.com...

This manual is also suitable for:

Speedtouch 580

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