THOMSON SPEEDTOUCH 585 User Manual
  1. Manuals
  2. Brands
  3. THOMSON Manuals
  4. Gateway
  5. SPEEDTOUCH 585I - V6
  6. User manual

THOMSON SPEEDTOUCH 585 User Manual

Wireless residential adsl gateway
Hide thumbs Also See for SPEEDTOUCH 585:
Table of Contents

Advertisement

Quick Links

SpeedTouch™585
Wireless Residential ADSL Gateway
User's Guide
Release R5.3.1

Advertisement

Table of Contents
loading

Related Manuals for THOMSON SPEEDTOUCH 585

Summary of Contents for THOMSON SPEEDTOUCH 585

  • Page 1 SpeedTouch™585 Wireless Residential ADSL Gateway User’s Guide Release R5.3.1...
  • Page 3 SpeedTouch™ User’s Guide R5.3.1...
  • Page 4 Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.

  • Page 5: Table Of Contents

    Contents Contents About this User’s Guide ..........1 1 Your SpeedTouch™ ............3 SpeedTouch™ Features ..............4 1.1.1 Hardware Specifications .................. 5 1.1.2 Software Features ..................6 SpeedTouch™ LED Behaviour ............8 How to Access your SpeedTouch™..........10 1.3.1 Access via the Web Interface................. 11 1.3.2 Access via CLI .....................
  • Page 6 Contents MS Windows XP BroadBand Connection ........39 Mac OS X PPPoE Dial-in Client ............ 43 4 SpeedTouch™ Web Interface ........45 Navigation..................46 4.1.1 Menu ......................47 4.1.2 Language Bar ....................48 4.1.3 Navigation Bar ..................... 49 4.1.4 Notification Area ..................50 4.1.5 Tasks......................
  • Page 7 Contents Toolbox ..................67 4.5.1 Remote Assistance ..................68 4.5.2 Game & Application Sharing ................69 4.5.3 Defined Games & Applications ............... 70 4.5.4 Game or Application Definition ............... 71 4.5.5 New Game or Application ................72 4.5.6 Parental Control ................... 73 4.5.7 Web Filtering Activation ................
  • Page 8 Contents General SpeedTouch™ Troubleshooting ........108 6.1.1 Wired Ethernet Troubleshooting..............109 6.1.2 Wireless Ethernet Troubleshooting ..............110 6.1.3 Upgrade Troubleshooting................111 UPnP™ on Windows XP Systems..........113 Reset to Factory Defaults ............115 E-DOC-CTC-20050429-0103 v1.0...

  • Page 9: About This User's Guide

    About this User’s Guide About this User’s Guide Used Symbols provides additional information about a topic. note provides an alternative method or shortcut to perform an action. warns you about potential problems or specific precautions that caution need to be taken. Terminology Generally, the SpeedTouch™585(i) will be referred to as SpeedTouch™...
  • Page 10 About this User’s Guide E-DOC-CTC-20050429-0103 v1.0...

  • Page 11: Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction With the SpeedTouch™585(i) Wireless Residential ADSL Gateway you can build a secure home or small office network, seamlessly connecting wired and wireless devices and surf the Internet at high speed, all combined in one device. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and...

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050429-0103 v1.0...

  • Page 13: Hardware Specifications

    Chapter 1 Your SpeedTouch™ 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, supporting: ADSL over POTS for a SpeedTouch™ADSL/POTS variant) ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant) ADSL/RE-ADLS2/ADSL2/ADSL2+ for both ADSL over POTS and ADSL over ISDN Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection LAN: Four RJ-45 ports for managed 10/100Base-T Half-/Full-duplex auto-...

  • Page 14: Software Features

    Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+ If ISDN in overlay: G.handshake, G.dmt, ADSL2, RE-ADSL and ADSL2+ ATM features Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC / SNAP and VC-based multiplexing supported...
  • Page 15 Chapter 1 Your SpeedTouch™ Configuration Home Install Wizard, Easy Setup wizard Intuitive web-based GUI (HTTP/HTTPs) Advanced configuration via telnet - Command Line Interface (CLI) Remote management access control Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4...

  • Page 16: Speedtouch™ Led Behaviour

    Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs: Indicator Description Name...
  • Page 17 Chapter 1 Your SpeedTouch™ Indicator Description Name Colour State Internet Green Flashing Internet activity Internet connectivity, no activity Internet connection setup failed No Internet connection Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTouch™...

  • Page 18: How To Access Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface”...

  • Page 19: Access Via The Web Interface

    Chapter 1 Your SpeedTouch™ 1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’. You can access the pages via the http protocol.

  • Page 20: Access Via Cli

    Chapter 1 Your SpeedTouch™ 1.3.2 Access via CLI Command Line You can access the Command Line Interface (CLI) via: Interface (CLI) A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
  • Page 21 Chapter 1 Your SpeedTouch™ Telnet session Proceed as follows: Open a telnet application. You can use the Command Prompt window. In Windows XP for instance: On the Windows task bar, click Start. Select (All) Programs > Accessories > Command Prompt. Connect to your SpeedTouch™.

  • Page 22: Access Via Ftp

    Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP) (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware. File system The SpeedTouch™...
  • Page 23 Chapter 1 Your SpeedTouch™ File system access On the different directories you have following privileges: rights Directory Access rights NO read/write root read-only active read/write Common FTP Depending on the access rights you have on a directory, you can use one of following commands: commands Command...
  • Page 24 Chapter 1 Your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter.

  • Page 25: Remote Assistance

    Chapter 1 Your SpeedTouch™ 1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. Enabling remote access To enable remote assistance: Go to the SpeedTouch™...
  • Page 26 Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0103 v1.0...

  • Page 27: Local Network Setup

    Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedTouch™ offers you following local networking solutions: Wired Ethernet Wireless Ethernet Device settings Once you’ve connected a device, you are able to personalise its settings: Go to the SpeedTouch™ web pages. In the menu select Home Network >...

  • Page 28: Wired Ethernet

    Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card. Using the SpeedTouch™...

  • Page 29: Wireless Ethernet

    Chapter 2 Local Network Setup 2.2 Wireless Ethernet Introduction The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network.

  • Page 30: Wireless Basics

    Chapter 2 Local Network Setup 2.2.1 Wireless Basics Introduction In this section some key wireless concepts are explained. 802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s. 802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54 Mb/s speed, more security and better performance.
  • Page 31 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.

  • Page 32: Connecting First-Time Wireless Clients

    Chapter 2 Local Network Setup 2.2.2 Connecting First-time Wireless Clients Wireless default After every Reset-to-Defaults, the SpeedTouch™ wireless access point configuration settings is returned to its initial default settings. These default settings are: Security level is low (security disabled) for an easy first use, meaning the data will not be encrypted.
  • Page 33 Chapter 2 Local Network Setup To associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect. Following window appears: Click Connect Anyway.
  • Page 34 Chapter 2 Local Network Setup Wireless device Once you’ve connected a device, you are able to personalise its settings. settings For more information, see “ Device settings” on page To add a wireless device to the Access Control List (ACL), select Allowed on WLAN.

  • Page 35: Wireless Security

    Chapter 2 Local Network Setup 2.2.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, following wireless access point settings can be personalised: Your Network Name (SSID) ACL setting...
  • Page 36 Chapter 2 Local Network Setup Data encryption To setup wireless connectivity, you can choose different levels of security: Low (Security disabled, the default): No security; the data will not be encrypted, no authentication process will be used. Medium: Use WEP (Wired-Equivalent Privacy) to encrypt the traffic between the SpeedTouch™...

  • Page 37: Connecting Additional Wireless Clients

    Chapter 2 Local Network Setup 2.2.4 Connecting Additional Wireless Clients Preconditions Make sure that: The SpeedTouch™ is powered on and ready for service. The SpeedTouch™ has been configured as DHCP server (default). The wireless client adapters have been installed on all computers you want to connect to the WLAN.
  • Page 38 Chapter 2 Local Network Setup Registering clients via You can easily register new wireless network clients as follows: association button Push the Association / on the SpeedTouch™front panel for at least two seconds. The WLAN LED will toggle between green and red. The ACL will be unlocked for a time frame of one minute.

  • Page 39: Extending The Range Of Your Wireless Network

    Chapter 2 Local Network Setup 2.2.5 Extending the Range of Your Wireless Network The SpeedTouch™ features Wireless Distribution System (WDS) functionality. This feature allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. The Wireless Distribution System (WDS) enables data packets to pass from one wireless access point to another, just as if the access points were ports on a wired Ethernet switch.
  • Page 40 Chapter 2 Local Network Setup Configuring WDS To configure your WDS on the web pages: Go to the SpeedTouch™ web pages. In the menu select Home Network. Click your WLAN. On the top right, click Configure. If not already done, set a channel and check whether the security fixed settings (WEP encryption or no encryption) on your SpeedTouch™...

  • Page 41: Internet Connectivity Dial-In Clients

    Chapter 3 Internet Connectivity Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™...
  • Page 42 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of clients the network to control the client. If this computer runs: Any Operating System you can always use the SpeedTouch™...

  • Page 43: Speedtouch™ Web

    Chapter 3 Internet Connectivity Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
  • Page 44 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet To close an active PPP connection: session Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection.

  • Page 45: Igd Control Agent

    Chapter 3 Internet Connectivity Dial-In Clients 3.2 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. The IGD control client only allows to connect or to disconnect a fully configured connection.
  • Page 46 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet status Connection icon in your PC’s Network Connections window: Terminating an Internet Proceed as follows: session...

  • Page 47: Ms Windows Xp Broadband Connection

    Chapter 3 Internet Connectivity Dial-In Clients 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel.
  • Page 48 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself: Fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration.
  • Page 49 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections >...
  • Page 50 Chapter 3 Internet Connectivity Dial-In Clients Terminating a Proceed as follows: broadband Internet On the Start menu, point Connect To and click the name of the connection session you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...

  • Page 51: Mac Os X Pppoe Dial-In Client

    Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences.
  • Page 52 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.

  • Page 53: Speedtouch™ Web Interface

    Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. “1.3.1 Access via the Web Interface”...

  • Page 54: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20050429-0103 v1.0...

  • Page 55: Menu

    Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 56: Language Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20050429-0103 v1.0...

  • Page 57: Navigation Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™...

  • Page 58: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown.

  • Page 59: Tasks

    Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050429-0103 v1.0...

  • Page 60: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0103 v1.0...

  • Page 61: Speedtouch

    Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20050429-0103 v1.0...

  • Page 62: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0103 v1.0...

  • Page 63: Speedtouch™ Easy Setup

    Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.

  • Page 64: Restart

    Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart Proceed as follows: page On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Restarting your Proceed as follows: SpeedTouch™ Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™...

  • Page 65: Configuration

    Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.

  • Page 66: Backup & Restore

    Chapter 4 SpeedTouch™ Web Interface 4.3.5 Backup & Restore Introduction This page allows you to: Save your current configuration. Restore a previously saved configuration. Accessing the Backup Proceed as follows: & Restore page On the SpeedTouch menu, click Configuration. Click Configure. In the Pick a task...

  • Page 67: Reset To Factory Defaults

    Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch.

  • Page 68: Event Logs

    Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on.

  • Page 69: Update

    Chapter 4 SpeedTouch™ Web Interface 4.3.8 Update Updating the The Update page allows you to: SpeedTouch™ system View System Information. software View information on the current System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to have yourSpeedTouch™ check on the internet for new firmware and update if it found one.

  • Page 70: Broadband Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband The Broadband Connection menu consists of following menu items: Connection menu DSL Connection Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™.

  • Page 71: Connectivity Check

    Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Accessing the Proceed as follows: Connectivity Check page On the left menu, click Broadband Connection. In the Pick a task...

  • Page 72: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view brief information on your DSL connection. Details Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0103 v1.0...

  • Page 73: Internet Services

    Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more... link of the corresponding connection.

  • Page 74: Internet Service Settings

    Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 75: Toolbox

    Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The Toolbox menu consists of following menu items: Remote Assistance: Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Sharing: Allows you to share services and games that you run in your private network towards the internet.

  • Page 76: Remote Assistance

    Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote This page allows you to make your SpeedTouch™ accessible for remote support. Assistance You must be connected to the Internet to be able to enable remote assistance. To use remote assistance: If needed, type a password in the Password box.

  • Page 77: Game & Application Sharing

    Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™.

  • Page 78: Defined Games & Applications

    Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Proceed as follows: Games & Applications In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. The Defined Games &...

  • Page 79: Game Or Application Definition

    Chapter 4 SpeedTouch™ Web Interface 4.5.4 Game or Application Definition Accessing the Game or Proceed as follows: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. Click the name of the game or application you want to view/change.

  • Page 80: New Game Or Application

    Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Accessing the Game or Proceed as follows: Application Definition On the Applications page, click Game & Application Sharing. In the Pick a task... list, click Create a new game or application. Creating a new game or Proceed as follows: application...

  • Page 81: Parental Control

    Chapter 4 SpeedTouch™ Web Interface 4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allow particular web sites: Based on the web site’s URL. As within a web site lots of references can be made to other URLs, it is recommended to use this feature in combination with content based filtering.
  • Page 82 Chapter 4 SpeedTouch™ Web Interface Deny access to a Use this feature if: specific web site Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing “provider.com” but you want to deny access to “mail.provider.com”.
  • Page 83 Chapter 4 SpeedTouch™ Web Interface Redirecting all web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. Click Add.

  • Page 84: Web Filtering Activation

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Web Filtering Activation Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. In the Pick a task... list, click Activate Web filtering License. Web Filtering Activation This page allows you to: page Activate a Web Filtering evaluation license.

  • Page 85: Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.8 Content Level Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. Overview This page gives you an overview of the different categories and their rules. Following icons indicate whether the content type is allowed or not: Icon Description...

  • Page 86: New Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.9 New Content Level Introduction This page allows you to create a new content level. To access this page: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. Under Pick a task..., click Create a new content level. Procedure To apply a new content level following actions must be performed: Content level creation...
  • Page 87 Chapter 4 SpeedTouch™ Web Interface Content level activation To activate your new content level: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. In the Content Level list, select your new content level. The new content level is now active. E-DOC-CTC-20050429-0103 v1.0...

  • Page 88: Firewall

    Chapter 4 SpeedTouch™ Web Interface 4.5.10 Firewall Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 89: Intrusion Detection

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 90: Dynamic Dns

    Chapter 4 SpeedTouch™ Web Interface 4.5.12 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 91: User Management

    Chapter 4 SpeedTouch™ Web Interface 4.5.13 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account.

  • Page 92: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.14 Edit User Accessing the User Edit Proceed as follows: page On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. Editing a user account The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name.

  • Page 93: Change Default User

    Chapter 4 SpeedTouch™ Web Interface 4.5.15 Change Default User Changing the default This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 94: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.16 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 95: Home Network

    Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™.

  • Page 96: Devices

    Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...

  • Page 97: Device Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device Proceed as follows: settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the device you want to view. Overview The Overview page displays following information: Information allows you to view: Status shows whether the device is currently connected to the SpeedTouch™...

  • Page 98: Assign Public Ip

    Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.

  • Page 99: Wireless Device Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.4 Wireless Device Settings Accessing the wireless Proceed as follows: device settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the wireless device you want to view. Overview The Overview page displays following information: Information allows you to view:...

  • Page 100: Access Point Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.5 Access Point Settings Accessing the Access Proceed as follows: Point settings On the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure. The Access Points names are of the following format: “WLAN: “ + Network Name, for example “WLAN: SpeedTouch123456”.
  • Page 101 Chapter 4 SpeedTouch™ Web Interface Under Security following fields are available: Broadcast Network Name: By default the SpeedTouch™ broadcasts its network name, allowing you to easily recognise your wireless network in the list of available networks. Once you have configured your wireless clients, it is recommended to disable this feature by clearing this check box.
  • Page 102 Chapter 4 SpeedTouch™ Web Interface WPA-PSK The SpeedTouch™ supports WPA-PSK which has 3 improvements regarding to WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are the same. Stronger encryption types: Temporal Key Integrity Protocol (TKIP) (default): Instead of using a fixed WEP key, TKIP uses in pairs temporary session keys which are derived from the PSK during the 4-way handshake.

  • Page 103: Configuring Wds

    Chapter 4 SpeedTouch™ Web Interface 4.6.6 Configuring WDS What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network. You can only establish WDS links with WDS enabled devices. Accessing the WDS To access the WDS pages on the SpeedTouch™: page...

  • Page 104: Interfaces

    Chapter 4 SpeedTouch™ Web Interface 4.6.7 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.

  • Page 105: Interface Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.8 Interface Settings Overview The Overview page gives you an overview of the current interface settings. Configure The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™...

  • Page 106: Dhcp Pool

    Chapter 4 SpeedTouch™ Web Interface 4.6.9 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings.
  • Page 107 Chapter 4 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Both the start and end IP address define the IP address range used by the DHCP server to assign leases.
  • Page 108 Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0103 v1.0...

  • Page 109: Software Upgrade

    Chapter 5 Software Upgrade 5 Software Upgrade Introduction This chapter describes how to upgrade the SpeedTouch™ system software or firmware. System software For the availability of new system software version packages you can: upgrades availability Click the SpeedTouch Maintenance link, available on the Setup CD menu. Go to the embedded Update page.

  • Page 110: Embedded Update Page

    Chapter 5 Software Upgrade 5.1 Embedded Update Page Introduction This procedure is OS independent and supports roll-back scenarios. Your SpeedTouch™ provides storage room for two system software packages: the active system software the SpeedTouch™ is currently running and a passive package. A switch over from the one package to the other can be performed.
  • Page 111 Chapter 5 Software Upgrade From a PC You can upgrade your SpeedTouch™ from a PC. This procedure is done in steps. You will download the software image to your PC first. You can choose another moment to upload the software to your SpeedTouch™.

  • Page 112: Upgrade Wizard On Setup Cd

    Chapter 5 Software Upgrade 5.2 Upgrade Wizard on Setup CD Introduction The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet. It is NOT possible to upgrade your SpeedTouch™...
  • Page 113 Chapter 5 Software Upgrade Upgrade procedure In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. If you accepted this License Agreement in a previous upgrade, this window will not be shown.
  • Page 114 Chapter 5 Software Upgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next.

  • Page 115: Troubleshooting

    Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 116: General Speedtouch™ Troubleshooting

    Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not If none of the LEDs light up, make sure that: work The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 18V AC.

  • Page 117: Wired Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050429-0103 v1.0...

  • Page 118: Wireless Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect Check following: wireless clients In case registration is enabled, you must press the 'Association' button to register the wireless client or search for wireless devices via the embedded web pages.

  • Page 119: Upgrade Troubleshooting

    Chapter 6 Troubleshooting 6.1.3 Upgrade Troubleshooting Introduction While upgrading your SpeedTouch™ via the Upgrade Wizard on the web pages or on the Setup CD, you might encounter one of following problems. Upgrade via web pages One of following messages might appear: Update from remote server: Message Due to...
  • Page 120 Chapter 6 Troubleshooting Upgrade via Setup CD If the Upgrade Wizard in step 4, as described in “ Upgrade procedure” on page 105, does not find any SpeedTouch™ on the network, an error window will appear, stating your SpeedTouch™ has not been found. In this case check that: The SpeedTouch™...

  • Page 121: Upnp™ On Windows Xp Systems

    Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check on following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your MS Windows XP system. Your computer doesn’t support UPnP™...
  • Page 122 Chapter 6 Troubleshooting Adding IGD Discovery Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is and Control recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows task bar, click Start.

  • Page 123: Reset To Factory Defaults

    Chapter 6 Troubleshooting 6.3 Reset to Factory Defaults Resetting your You might consider a reset to factory defaults as described below. SpeedTouch™ Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. You can choose between: Hardware reset Software reset...
  • Page 124 Chapter 6 Troubleshooting E-DOC-CTC-20050429-0103 v1.0...
  • Page 126 Need more help? Additional help is available online at www.speedtouch.com...

This manual is also suitable for:

Speedtouch 576Speedtouch 585

Table of Contents