Technical Support; International; North America - ATEN KN2100VA Series User Manual

KVM over IP User Manual

Technical Support

International

 For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
 For telephone support, see Telephone Support, page viii

North America

Email Support
Online Troubleshooting
Technical Documentation
Support Software Updates
Telephone Support
When you contact us, please have the following information ready beforehand:
 Product model number, serial number, and date of purchase.
 Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.
 The sequence of operations that led up to the error.
 Any other information you feel may be of help.
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support@aten-usa.com
http://eservice.aten.com
1-888-999-ATEN ext 4988
1-949-428-1111