Page 1 KVM over IP Switch KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V User Manual www.aten.com...
Page 2: Rohs
KVM over IP Switch User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: User Information
User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923...
Page 4: User Notice
KVM over IP Switch User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 5: Package Contents
Copyright © 2017 ATEN® International Co., Ltd. Manual Date: 2017-05-22 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Page 6: Table Of Contents
Components ..........12 KN2116VA / KN4116VA Front View ......12 KN1132V / KN2132VA / KN4132VA / KN8132V Front View.
Page 7 KVM over IP Switch User Manual Rack Mounting - Rear ........21 KN4164V / KN8164V Rack Mounting .
Page 8 KVM over IP Switch User Manual WinClient Control Panel Functions ......66 Macros ..........69 Hotkeys .
Page 9 KVM over IP Switch User Manual The Main Panel – PON View....... 113 Action Buttons .
Page 10 KVM over IP Switch User Manual Assigning Device Permissions From the User’s Notebook ..161 Filters..........163 Assigning Device Permissions From the Groups’...
Page 11 KVM over IP Switch User Manual Browser GUI ......... . . 204 AP GUI .
Page 12 Specifications ..........250 KN2116VA / KN4116VA ........250 KN1132V / KN2132VA / KN4132VA .
Page 13 KVM over IP Switch User Manual Port Forwarding..........271 Keyboard Emulation .
Page 14: About This Manual
KVM over IP Switch User Manual About This Manual This User Manual is provided to help you get the most from your KVM over IP switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Page 15: Conventions
KVM over IP Switch User Manual Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP switch’s ports. Chapter 13, The Log Server, explains how to install and configure the Log Server.
Page 16: Terminology
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 17: Overview
Chapter 1 Introduction Overview The KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. The KN8 Series series can control up to 16/32/ 64 servers, and by cascading compatible KVM switches, as many as 512 servers can be controlled on a complete two stage installation.
Page 18 KVM over IP Switch User Manual Remote Remote Local KN8164V Remote Remote TCP/IP TCP/IP Remote Remote 1 - 64 Remote Remote Since the switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet –...
Page 19: Chapter 1. Introduction
The KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V models support temperature sensors that can control internal fans.
Page 20 KVM over IP Switch User Manual The KN8 Series are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.
Page 21: Features
Hardware  High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16- ports (KN2116VA / KN4116VA) or 32-ports (KN1132V / KN2132VA / KN4132VA / KN8132V) in a 1U housing; or 64-ports (KN4164V / KN8164V) in a 2U housing ...
Page 22: Easy-To-Use Interface
KVM over IP Switch User Manual  Port Share Mode allows multiple users to gain access to a server simultaneously  Integration with ALTUSEN CC2000 Management software  Power Association enables the switch’s KVM ports to be associated with a PDU’s power outlets for remote power management of the servers from the switch’s interface ...
Page 23: Virtual Media
Chapter 1. Introduction  Flexible encryption design allows users to choose any combination of 56- bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption  Support for IP/MAC Filter  Configurable user and group permissions for server access and control ...
Page 24 KVM over IP Switch User Manual  2/4/8 separate buses for remote KVM over IP access  Supports FIPS 140-2 level 1 security standards...
Page 25: System Requirements
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the Internet (see Terminology, page xvi). The following equipment must be installed on these computers: ...
Page 26: Kvm Adapter Cables
KVM over IP Switch User Manual KVM Adapter Cables  Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 27).  The following KVM Adapter Cables are required for use with the KVM over IP switch: Function Module...
Page 27: Operating Systems
Chapter 1. Introduction Operating Systems  Supported operating systems for remote user computers include Windows 2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).  Supported operating systems for the servers connected to the switch’s ports are shown in the table, below: Version Windows...
Page 28: Components
KVM over IP Switch User Manual Components KN2116VA / KN4116VA Front View 16 16 LINK 1 LINK 1 KN1132V / KN2132VA / KN4132VA / KN8132V Front View KN4164V / KN8164V Front View...
Page 29 Chapter 1. Introduction Component Description Power LED Lights BLUE when the unit is powered on and indicates which of the two power sources are available. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports.  GREEN: The computer attached to the port is On Line. ...
Page 30 KVM over IP Switch User Manual Component Description  Port Switching Press PORT DOWN to manually switch from the current port Buttons to the previous port on the installation.  Press PORT UP to manually switch from the current port to the next port on the installation.
Page 31: Kn2116Va / Kn4116Va Rear View
Chapter 1. Introduction KN2116VA / KN4116VA Rear View KN1132V / KN2132VA / KN4132VA / KN8132V Rear View KN4164V / KN8164V Rear View...
Page 32 KVM over IP Switch User Manual Component Description Grounding The wire used to ground the unit connects here. Terminal Power Switch These standard slide switches power the unit on and off. Secondary LAN The cable that connects the unit to the backup network Port interface (10/100/1000 Mbps) plugs in here.
Page 33: Chapter 2. Hardware Setup
Chapter 2 Hardware Setup Overview For convenience and flexibility that allows USB interfaces, as well as multiple platforms, the KVM over IP switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (see Adapter Cable Connection Diagram, page 30 for details).
Page 34: Stacking And Rack Mounting
KVM over IP Switch User Manual Stacking and Rack Mounting The KVM over IP switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM over IP switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
Page 35: Kn2116Va / Kn4116Va / Kn1132V / Kn2132Va / Kn4132Va / Kn8132V Rack Mounting
KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V Rack Mounting The KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
Page 36 KVM over IP Switch User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 37: Rack Mounting - Rear
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
Page 38 KVM over IP Switch User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Page 39: Kn4164V / Kn8164V Rack Mounting
Chapter 2. Hardware Setup KN4164V / KN8164V Rack Mounting The KN4164V / KN8164V can be mounted in a 19" (2U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
Page 40 KVM over IP Switch User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 41: Rack Mounting - Rear
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the six screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
Page 42 KVM over IP Switch User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 43: Single Stage Installation
Chapter 2. Hardware Setup Single Stage Installation In a single stage installation, no additional switches are cascaded from the original switch. To set up a single stage installation, refer to the installation diagrams starting on page 27 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
Page 44 KVM over IP Switch User Manual Note: 1. For Power Over the Net™ units and Power Distribution Units, go to Device Management/OOBC/Console Port Settings of the GUI and select a Baud Rate of 38400 bps. 2. Make sure the CC Management function is disabled for both the KN and PN.
Page 45: Single Stage Installation Diagram
Chapter 2. Hardware Setup Single Stage Installation Diagram PN0108 Serial Device or Modem Note: The diagram above shows an installation with the KN8132V. Installing other KN8 Series switches is same as the KN8132V and only differs in that it provides additional KVM ports.
Page 46: Adapter Cable Connection Diagram
KVM over IP Switch User Manual Adapter Cable Connection Diagram KA7120 KA7130 KA7140 KA7166 KA7168 KA7169 KA7170 KA7175 KA7176 KA7177...
Page 47: Adapter Cable Connection Diagram Cont
Chapter 2. Hardware Setup Adapter Cable Connection Diagram cont. KA7166 KA7168 KA7169...
Page 48: Two Stage Installation
KVM over IP Switch User Manual Two Stage Installation To control even more servers, up to 32 additional KVM switches can be cascaded from the KVM ports of the original KVM over IP switch. As many as 512 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM over IP switch is considered the First Stage unit, the cascaded switches are considered Second Stage units.
Page 49: Two Stage Installation Diagram
Chapter 2. Hardware Setup the First Stage switch can be powered on. After all the switches are powered on, the servers can be powered on. Two Stage Installation Diagram KN8132V KH1516 KA9120 Note: The diagram above shows an installation with the KN8132V. Cascading other KN8 Series switches is same as the KN8132V and only differs in that it provides additional KVM ports.
Page 50: Channel Forwarding
KVM over IP Switch User Manual Channel Forwarding The KN8 Series can utilize KA7178 adapters to connect a server to two KVM switches to provide Channel Forwarding with redundancy. Channel Forwarding adds up to 8 additional remote connections to the server and redundancy in case a switch goes off-line.
Page 51: Configure Channel Forwarding
Chapter 2. Hardware Setup Configure Channel Forwarding To set up Channel Forwarding, do the following: 1. Click the Maintenance tab. 2. Select Terminal on the menu bar. 3. Use the command line to configure Channel Forwarding on the primary and secondary KVM switch: To enable Channel Forwarding on the primary switch, type: setvchannelmode 1 To set the primary switches' IP address, on the secondary switch, type:...
Page 52: Pdu Installation
KVM over IP Switch User Manual PDU Installation ATEN PDU products are intelligent Power Distribution Units that offer outlet level control combined with remote access to give IT administrators the ability to power control devices attached to the unit from practically any location via a TCP/IP connection.
Page 53 Chapter 2. Hardware Setup 4. Next, connect the PDU (Console PON IN) directly to the KVM over IP switch (PON). 5. Following this, using the KVM over IP switch GUI, browse to Device Management, then to ANMS. In Authentication, uncheck CC Management. 6.
Page 54: Hot Plugging
KVM over IP Switch User Manual The power outlet permission will then be assigned to the port you selected. Hot Plugging KVM over IP switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down.
Page 55: Powering Off And Restarting
Chapter 2. Hardware Setup Powering Off and Restarting If it becomes necessary to power off the switch, or if the switch loses power and needs to be restarted, wait 30 seconds before powering it back on. The servers should not be affected by this, but if any of them should fail, simply restart them.
Page 56: Port Id Numbering
KVM over IP Switch User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows:  A server attached to a First Stage unit has a one segment Port ID (from 1– 64) that corresponds to the KVM Port number that it is connected to.
Page 57: Super Administrator Setup
Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM over IP switch set up for the first time. First Time Setup Once the KVM over IP switch has been cabled up, the Super Administrator needs to set the unit up for user operation.
Page 58 KVM over IP Switch User Manual After you successfully log in, the Local Console Main Page appears:...
Page 59: Network Setup
Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 169.
Page 60: Changing The Super Administrator Login
KVM over IP Switch User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar at the left, and a more detailed list of users –...
Page 61 Chapter 3. Super Administrator Setup The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK.
Page 62: Moving On
KVM over IP Switch User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM over IP switch’s GUI utilities.
Page 63: Chapter 4 Logging In
Chapter 4 Logging In Overview KVM over IP switches can be accessed from a local console; an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password.
Page 64: Browser Login
KVM over IP Switch User Manual Browser Login KVM over IP switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Page 65: Windows Client Ap Login
Chapter 4. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
Page 66: The Windows Client Ap Connection Screen
KVM over IP Switch User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help.  The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 52...
Page 67: Connecting - Windows Client Ap
Chapter 4. Logging In Connecting – Windows Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
Page 68: The File Menu
KVM over IP Switch User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Page 69: Java Client Ap Login
Chapter 4. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
Page 70: The Java Client Ap Connection Screen
KVM over IP Switch User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box.
Page 71: Connecting - Java Client Ap
Chapter 4. Logging In Connecting – Java Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
Page 72: Command Line
KVM over IP Switch User Manual Command Line You can login and access a port directly using the command prompt. To open the command prompt window use the Run window hotkey: Win+R on the keyboard. Then type cmd, press enter and the command prompt opens: Use the commands below to access a port: ...
Page 73 Chapter 4. Logging In  [-u] specifies the username for logging in. Without this parameter, the default username will be: administrator.  [-p] Specifies the password for logging in. Without this parameter, the default password will be: password. Example: Java -jar Javaclient.jar 192.168.0.2:9000:8 -u admin -p test...
Page 74: Chapter 5. The User Interface
Chapter 5 The User Interface Overview Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
Page 75: Page Components
Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical...
Page 76: The Tab Bar
KVM over IP Switch User Manual The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
Page 77: The Ap Gui Main Page
Chapter 5. The User Interface The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 47), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
Page 78 KVM over IP Switch User Manual 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + D Opens the Device Management page.
Page 79: The Local Console Gui Main Page
Chapter 5. The User Interface The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download.
Page 80: The Control Panel
KVM over IP Switch User Manual The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
Page 81 Chapter 5. The User Interface  Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode, Zoom, Mouse Pointer, Mouse Sync Mode and Macro List. These functions are discussed in the sections that follow.
Page 82: Winclient Control Panel Functions
KVM over IP Switch User Manual WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Page 83 Chapter 5. The User Interface Click to toggle Automatic or Manual mouse sync.   When the selection is Automatic, a green appears on the icon.  When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 97 for a complete explanation of this feature.
Page 84 KVM over IP Switch User Manual Click to bring up the Control Panel Configuration dialog box. See Control Panel Configuration, page 99, for details on configuring the Control Panel. Click to exit the viewer.  Exiting from a Browser Viewer session brings you back to the web browser Main Page.
Page 85: Macros
Chapter 5. The User Interface Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
Page 86 KVM over IP Switch User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Breaks the connection to the KVM over IP switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
Page 87: User Macros
Chapter 5. The User Interface User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
Page 88 KVM over IP Switch User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Pause again. ...
Page 89 Chapter 5. The User Interface 6. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 7.
Page 90 KVM over IP Switch User Manual After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 67).
Page 91: System Macros
Chapter 5. The User Interface  Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key;...
Page 92 KVM over IP Switch User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Pause again. ...
Page 93 Chapter 5. The User Interface 7. If you want to change any of the keystrokes, select the macro and click Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc. 8.
Page 94: Video Settings
KVM over IP Switch User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the Performance bar setting.
Page 95 Chapter 5. The User Interface Advanced Video Settings The meanings of the video adjustment options are given in the table: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
Page 96 KVM over IP Switch User Manual Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
Page 97: Bandwidth Considerations
Chapter 5. The User Interface Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information. Preset / Using the Preset and Custom buttons allow you to set and save Custom custom video settings, and revert back to default video settings.
Page 98: Bandwidth Comparison Table
KVM over IP Switch User Manual Bandwidth Comparison Table The table below is for reference only and provides a view of how adjustments to video settings can decrease network bandwidth. Setting Performance / 100M Ethernet / 100M Ethernet / 100M Ethernet / Enhanced Text Enhanced Text Enhanced Text...
Page 99: Gamma Adjustment
Chapter 5. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box.  Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
Page 100: The Message Board
KVM over IP Switch User Manual The Message Board The KVM over IP switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
Page 101: Message Display Panel
Chapter 5. The User Interface Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
Page 102: Virtual Media
KVM over IP Switch User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. Virtual Media can be mounted from the Control Panel or be auto-mounted via drag and drop.
Page 103 Chapter 5. The User Interface 2. Click Add; then select the media source. Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 294 for a list of supported virtual media types, and details about mounting them.
Page 104: Mounting Virtual Media - Drag And Drop
KVM over IP Switch User Manual 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote server, where they show up as drives, files, folders, etc.
Page 105 Chapter 5. The User Interface 2. Open an Explorer window on the local computer and select the media source you want to mount, then hold a left-click with the mouse to drag and drop the virtual media source to the remote view window, as shown below: ...
Page 106 KVM over IP Switch User Manual 4. The virtual media devices that you have dragged and dropped are redirected to the remote server, where they show up as drives, files, folders, etc. on the remote server’s file system. Note: If a redirected device cannot be written to, it appears in gray. Once mounted, you can treat the virtual media as if they really existed on the remote server –...
Page 107: Zoom
Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
Page 108: The On-Screen Keyboard
KVM over IP Switch User Manual The On-Screen Keyboard The KVM over IP switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Page 109: Selecting Platforms
Chapter 5. The User Interface Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
Page 110: Mouse Pointer Type
KVM over IP Switch User Manual Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Page 111: Power Over The Net
Chapter 5. The User Interface Power Over the Net™ The Power Over the Net™ icon provides the ability to power on, power off, and reboot outlets associated with the port on the PON device (see Power Management, page 139 for details) from the control panel. Click this icon to select from the available choices: After clicking on the PON icon, a list of the power outlets associated with the connected port appears with the available options:...
Page 112: Extended Displays
KVM over IP Switch User Manual Extended Displays The Extended Displays icon provides the ability to view the screens in an extended display setup. When you click the icon the Display Panel window appears with the extended screens, as shown here: The size and number of screens in the Display Panel window depends on how the setup is configured.
Page 113: Mouse Dynasync Mode
Chapter 5. The User Interface Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Page 114: Mac And Linux Considerations
KVM over IP Switch User Manual Mac and Linux Considerations  For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text ...
Page 115: Control Panel Configuration
Chapter 5. The User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
Page 116 KVM over IP Switch User Manual Item Description  Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen.  If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
Page 117: The Java Control Panel
Chapter 5. The User Interface The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are:  In the Macros dialog box, Toggle Mouse Display is not available. ...
Page 118: Chapter 6 Port Access
Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch’s KVM Connections page displayed. Browser GUI AP GUI...
Page 119 Chapter 6. Port Access The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. In addition to KVM over IP device listings, if any PON (Power Over the Net™) devices are connected to the switches they are listed separately below the switch listings.
Page 120: The Sidebar
KVM over IP Switch User Manual The Sidebar All KVM switches, PON devices, and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: ...
Page 121: Scan
Chapter 6. Port Access  Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off.  To access and operate a port, double click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
Page 122: Filter
KVM over IP Switch User Manual Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
Page 123: Sidebar Utilities
Chapter 6. Port Access Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
Page 124: Port/Outlet Naming
KVM over IP Switch User Manual Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
Page 125 Chapter 6. Port Access 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
Page 126: Kvm Devices And Ports - Connections Page
KVM over IP Switch User Manual KVM Devices and Ports – Connections Page For KVM over IP switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM over IP switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
Page 127: Port Level
Chapter 6. Port Access Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the sections that follow.
Page 128: Power Management
KVM over IP Switch User Manual Power Management If a PN0108 is connected to the KVM over IP switch, and a device is connected to one of the PN0108’s outlets, you can power manage (On, Off, Reboot) selected outlets directly from this page, instead of having to select them on the PON device, itself.
Page 129: Pon Devices - Device Monitor Page
Chapter 6. Port Access PON Devices – Device Monitor Page Power Over the Net™ (PON) devices that are connected to the switches display below the KVM switches in the Sidebar. When a PON device is selected in the Sidebar, the Device Monitor page appears: The Main Panel –...
Page 130: Action Buttons
KVM over IP Switch User Manual PON View is the default page view, All PON devices and their outlets that are connected to the switch are listed under the Name column. Outlets that are synchronized or that belong to groups have a green power outlet icon in front of their names.
Page 131: Outlet Groups
Chapter 6. Port Access Outlet Groups To create outlet groups, do the following: 1. Select the outlets you want to include in the group. 2. Click Group. The Outlet Group dialog box comes up: 3. Select whether or not the outlets will belong to a new group or to an existing group.
Page 132: The Main Panel - Group View
KVM over IP Switch User Manual The Main Panel – Group View  Clicking the PON View button takes you back to the PON View page.  To delete a group, select it in the main panel, then click Delete. ...
Page 133: Outlet Settings
Chapter 6. Port Access Outlet Settings When an outlet is selected in the Port Access page Sidebar, the Outlet Settings page appears:  The Outlet Properties panel indicates the name of the PON that the outlet belongs to and the outlet’s name, as well as On, Off, Reboot, and Configuration buttons to manually manage the outlet’s power.
Page 134: Blade Servers - Connections Page
KVM over IP Switch User Manual Blade Servers – Connections Page Blade Servers that are connected to the switches display below the KVM switches and PON devices in the Sidebar. This section describes accessing and configuring the blade servers, and associating the blades with KVM switch ports.
Page 135: Associating Ports
Chapter 6. Port Access Associating Ports Main Panel Device View Port association begins by clicking the Blade Configuration menu item at the far right of the menu bar. The page comes up in Device View, listing all of the KVM switch’s ports, and the blade servers (IBM and Dell servers), or individual blades (HP servers) that have been associated with them: To make an association from the device view, you first select a KVM port, then select a blade server or blade to associate it with as follows:...
Page 136: Main Panel Blade View
KVM over IP Switch User Manual 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar. Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View.
Page 137: Unassociating Ports
Chapter 6. Port Access 3. In the screen that comes up, select the port that you want to associate it with. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar.
Page 138: History
KVM over IP Switch User Manual History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it. ...
Page 139: Favorites
Chapter 6. Port Access Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
Page 140 KVM over IP Switch User Manual 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
Page 141: Modifying A Favorite
Chapter 6. Port Access Modifying a Favorite  To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu that appears.  To edit a Favorite’s name: Click on it once, wait a second, then click again.
Page 142: User Preferences
KVM over IP Switch User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
Page 143 Chapter 6. Port Access Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 227). Key in a value from 1—255 seconds. The default is 5 seconds;...
Page 144: Sessions
KVM over IP Switch User Manual Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch, and provides information about each of their sessions. Note: 1.
Page 145: Access
Chapter 6. Port Access Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
Page 146: Port Level Browser Gui Interface
KVM over IP Switch User Manual  The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so: 1.
Page 147 Chapter 6. Port Access The port access settings are explained in the following table: Name Each port accessible to the user is listed under the Names column. Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
Page 148: Device Level Ap Gui Interface
KVM over IP Switch User Manual Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 129), with the exception that there are filters at the top of the columns.
Page 149: Port Level Ap Gui Interface
Chapter 6. Port Access Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 130), with the exception that there are filters at the top of the columns.
Page 150: Saving Changes
KVM over IP Switch User Manual Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
Page 151: Port Configuration
Chapter 6. Port Access Port Configuration Device Level When a device is selected in the Sidebar, the only item available under Port Configuration is the Port Properties page with one field to configure: the Occupy Timeout setting: The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 137).
Page 152: Port Level
KVM over IP Switch User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below:  The Status panel provides information as to whether or not the port is online or offline;...
Page 153 Chapter 6. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
Page 154: Associated Link
KVM over IP Switch User Manual Associated Link The Associated Link page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140) from a single server to the switch.
Page 155: Power Management
Chapter 6. Port Access Power Management The Power Management page is used to associate a PON power outlet with a KVM port on the KVM over IP switch. Once an association has been made, the power status of the device attached to the KVM port can be controlled from the Port Access page, rather than having to control the power status by opening a separate web session to the PON device.
Page 156 KVM over IP Switch User Manual 2. Check the outlet or outlets you want to associate with the port. 3. Click OK. To disassociate an outlet from a port, select it in the main panel and click Remove.  Configuration You can configure an outlet’s settings directly from this page by clicking the Configuration button.
Page 157 Chapter 6. Port Access Heading Explanation Mode Drop down the list to select a choice of power operation mode, as follows:  Wake On LAN, and System after AC Back are Safe Shutdown and Reboot options, and can be used for scheduled restarts.
Page 158 KVM over IP Switch User Manual  Schedule Clicking the Schedule button brings up a dialog box that lets you set up an automated power management configuration for the outlet(s) associated with the selected port.  Adding an Outlet Schedule To set up an outlet schedule, do the following: 1.
Page 159 Chapter 6. Port Access 3. Configure the outlet according to the information provided in the following table: Field Explanation Schedule Name Provide a name to identify the scheduled operation by. Operation Select the type of power operation you want to occur at the Mode scheduled time.
Page 160: Multiple-View
KVM over IP Switch User Manual Multiple-View The Multiple-View page is used to setup viewing of extended monitors for remote KVM sessions. Up to four displays from one computer can be connected to the KVM switch and viewed in a remote session. When the Multiple-View page comes up, it looks similar to the one below: Setting up extended displays: 1.
Page 161 Chapter 6. Port Access Next configure the KVM ports connected to the extended displays, by doing the following: 2. From the Extended Display page, click Add. 3. The Setup Extended Display Setting window appears with a list of the KVM ports. 4.
Page 162 KVM over IP Switch User Manual Option Usage Click this icon to open the Setup Extended Display Setting dialog box to select the KVM ports connected to a computer. Remove Click to delete a KVM port from the Port List. Up / Down Click to move a KVM port up or down in the Port List.
Page 163: Chapter 7. User Management
Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
Page 164 KVM over IP Switch User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.  Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
Page 165: Users
Chapter 7. User Management Users The KVM over IP switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
Page 166 KVM over IP Switch User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings.
Page 167 Chapter 7. User Management Field Description  Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations (see Device Management, page 165).  Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports (see Port users, in addition to...
Page 168 KVM over IP Switch User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows:  Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Page 169: Modifying User Accounts
Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.  The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Page 170: Groups
KVM over IP Switch User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Page 171 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
Page 172: Modifying Groups
KVM over IP Switch User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 154;...
Page 173: Users And Groups
Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 149 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
Page 174: Removing Users From A Group From The User's Notebook
KVM over IP Switch User Manual Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name.
Page 175: Assigning Users To A Group From The Group's Notebook
Chapter 7. User Management Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Page 176: Removing Users From A Group From The Group's Notebook
KVM over IP Switch User Manual Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
Page 177: Device Assignment
Chapter 7. User Management Device Assignment When a user logs in to the KVM over IP switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
Page 178 KVM over IP Switch User Manual 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
Page 179: Filters
Chapter 7. User Management 5. When you have finished making your choices, click Save. 6. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
Page 180: Assigning Device Permissions From The Groups' Notebook
KVM over IP Switch User Manual Assigning Device Permissions From the Groups’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.
Page 181: Chapter 8. Device Management
Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
Page 182: General
KVM over IP Switch User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
Page 183: Operating Mode
Chapter 8. Device Management Item Description Temperature Warning Place a check in the checkbox to enable a temperature Message warning message. If this function is enabled, when the device’s temperature drops below the Low threshold setting, or exceeds the High threshold setting, the system records the event in the system log.
Page 184 KVM over IP Switch User Manual  When the Enable Adapter ID function is enabled (the default) the switch stores adapter cable information for each of its ports, so that when you move a KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location (see The Adapter ID Function, page 38).
Page 185: Network
Chapter 8. Device Management Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
Page 186: Ip Installer
KVM over IP Switch User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
Page 187: Nic Settings
Chapter 8. Device Management NIC Settings  Redundant NIC The KVM over IP switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
Page 188 KVM over IP Switch User Manual  IPv4 Settings  IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM over IP switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. ...
Page 189: Network Transfer Rate
Chapter 8. Device Management  IPv6 Settings  IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 269 for further information.) The KVM over IP switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
Page 190: Anms
KVM over IP Switch User Manual ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination ...
Page 191 Chapter 8. Device Management 4. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2.
Page 192 KVM over IP Switch User Manual  SNMP Trap To be notified of SNMP trap events, do the following: 1. Check Enable SNMP Agent. 2. Key in either the IPv4 address, IPv6 address, or domain name of the computer to be notified of SNMP trap events. 3.
Page 193: Authentication
Chapter 8. Device Management Authentication  Disable Local Authentication Selecting this option disables login authentication on the KVM over IP switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or CC Management authentication.  RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server, do the following: 1.
Page 194 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn8132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
Page 195 Chapter 8. Device Management Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out.
Page 196: Cc Management Settings
KVM over IP Switch User Manual On the LDAP / LDAPS server, Users can be authenticated with any of the following methods:  With MS Active Directory schema.  Without schema – Only the Usernames used on the KVM over IP switch are matched to the names on the LDAP / LDAPS server.
Page 197: Snmp Agent
Chapter 8. Device Management SNMP Agent The SNMP Agent allows you to configure most Device Management settings with a MIB browser using the MIB file downloaded from our website. The MIB file imports into the MIB browser to configure the following Device Management settings: Operating Mode: Mode, COM Settings;...
Page 198 KVM over IP Switch User Manual 3. Select the Version. 4. Enter a Community Name. 5. Key in NMS IP/Host Name. Enter the IP address of a computer that will access the switch via a MIB browser. 6. Select the Access Type and click Save. 7.
Page 199: Oobc
Chapter 8. Device Management OOBC In case the KVM over IP switch cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
Page 200: Enable Dial Back
KVM over IP Switch User Manual Enable Dial Back As an added security feature, if this function is enabled, the switch disconnects the calls that dial in to it, and dials back to one of the entries specified in the table below: Item Action...
Page 201 Chapter 8. Device Management Item Action Emergency Dial If the KVM over IP switch gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.  If you choose PPP stays online until network recovery, the PPP connection to the ISP will last until the network comes back up or the switch reconnects to it.
Page 202: Security
KVM over IP Switch User Manual Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
Page 203: Filter
Chapter 8. Device Management Filter  IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
Page 204 KVM over IP Switch User Manual  Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3.
Page 205 Chapter 8. Device Management To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. ...
Page 206: Login String
KVM over IP Switch User Manual Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM over IP switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
Page 207: Account Policy
Chapter 8. Device Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
Page 208: Encryption
KVM over IP Switch User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
Page 209: Mode
Chapter 8. Device Management Mode An explanation of the Mode items is given in the table, below: Item Explanation Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable FIPS Enables the FIPS security standard.
Page 210: Private Certificate
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 211: Certificate Signing Request
Chapter 8. Device Management Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
Page 212 KVM over IP Switch User Manual 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
Page 213: Date/Time
Chapter 8. Device Management Date/Time The Date/Time dialog page sets the KVM over IP switch time parameters: Set the parameters according to the information below. Time Zone  To establish the time zone that the KVM over IP switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Page 214: Date
KVM over IP Switch User Manual Date  Select the month from the drop down listbox.  Click < or > to move backward or forward by one year increments.  In the calendar, click on the day.  To set the time, use the 24 hour HH:MM:SS format. ...
Page 215: Pon Devices
Chapter 8. Device Management PON Devices Configuration Page When a PON device is selected in the Sidebar, its Configuration page comes Browser GUI AP GUI...
Page 216: Outlet Configuration
KVM over IP Switch User Manual Outlet Configuration The outlet configuration settings that can be made on this page are the same ones described under Power Management, in the table on page 141.  Click on a setting to drop down the list of choices. ...
Page 217: Blade Servers
Chapter 8. Device Management Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
Page 218: Blade Server Setup
KVM over IP Switch User Manual Blade Server Setup Adding a Blade Server To configure a new Blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
Page 219: Modifying / Deleting A Blade Server
Chapter 8. Device Management Field Explanation Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information. Web URL Key in the server’s IP address (IPv4, IPv6, or domain name) used to access the server via a browser.
Page 220: Chapter 9 Log
Chapter 9 Overview The KVM over IP switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
Page 221: Log Information
Chapter 9. Log Log Information The Log Information page displays events that take place on the KVM over IP switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
Page 222 KVM over IP Switch User Manual A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Device Time: Shows the events according to the time configured on the switch.
Page 223: Log Notification Settings
Chapter 9. Log Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog  file, or any combination of the three. A check mark ( ) indicates that notification of the event is enabled for the method specified in the column heading;...
Page 224: Chapter 10 Maintenance
Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; ping network devices; and restore default values. Browser GUI AP GUI...
Page 225: Main Firmware Upgrade
Chapter 10. Maintenance Main Firmware Upgrade In addition to upgrading the KVM over IP switch’s main firmware, this function can also be used to upgrade any PON units and Blade Servers deployed on the installation. As new versions of the firmware become available, they can be downloaded from our website.
Page 226: Firmware Upgrade Recovery
KVM over IP Switch User Manual Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 13). 3.
Page 227: Upgrade Adapters
Chapter 10. Maintenance Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information. This section refers to the KVM adapter cables that provide the EDID display information to the connected server, which allow its video to be displayed on the local console monitor. Browser GUI AP GUI...
Page 228: Upgrade Adapters
KVM over IP Switch User Manual Upgrade Adapters The Upgrade Adapters button is used to upgrade the firmware of the KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Maintenance tab; select the Upgrade Adapters menu item. 2.
Page 229: Adapter Firmware Info
Chapter 10. Maintenance Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter Cables. For optimum compatibility we recommend upgrading your Adapter Cable’s firmware to match that stored with the switch's Main firmware.
Page 230: Display Information
KVM over IP Switch User Manual Display Information The Display Information button will query and show the locally connected monitor’s EDID information, as shown here: Update Adapter Display Info The Update Adapter Display Info button will query the local monitor’s EDID information and update it on the Adapter Cable.
Page 231: Adapter Firmware Upgrade Recovery
Chapter 10. Maintenance Adapter Firmware Upgrade Recovery Should the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable, the following adapter firmware upgrade recovery procedure will resolve the problem: 1. Unplug the Adapter from the server it is connected to. 2.
Page 232: Backup/Restore
KVM over IP Switch User Manual Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
Page 233: Restore
Chapter 10. Maintenance Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
Page 234: Terminal
KVM over IP Switch User Manual Terminal Terminal provides a command line to execute options using a terminal interface. Type a command in the window and hit [Enter] to execute it. Available commands include:  BLADEDEBUG => Debug blade server. ...
Page 235 Chapter 10. Maintenance  SETCABLELEN [channel] [value] => Sets the cable length  Channel: 0 for local console; 01-08 for remote consoles  Value: 0 = Automatic, 1 = Disable, 2 = Short, 3 = Long  SETFORWARD [IP address] => Sets primary switch IP address on secondary switch for Channel Forwarding ...
Page 236: Restore Values
KVM over IP Switch User Manual Restore Values The Restore Values page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports Restore Default Values:...
Page 237: Chapter 11 Download
Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Browser GUI Click the program you want to download; save it to a convenient location on your hard disk, and run it from there. (Continues on next page.)
Page 238: Browser Gui
KVM over IP Switch User Manual Browser GUI Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
Page 239: Chapter 12. Port Operation
Chapter 12 Port Operation Overview After you have successfully logged in (see Logging In, page 47), the KVM over IP switch opens to the Port Access tab’s Connections page, with the first KVM over IP switch selected in the sidebar: Note: 1.
Page 240: Connecting To A Port
KVM over IP Switch User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.  To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...
Page 241: The Port Toolbar
Chapter 12. Port Operation The Port Toolbar The KVM over IP switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 126), the Port Number and/or the Port Name display at the right of the toolbar.
Page 242: The Toolbar Icons
KVM over IP Switch User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
Page 243: Toolbar Hotkey Port Switching
Chapter 12. Port Operation Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM over IP switch provides the following hotkey features:  Going directly to a port by keying in its port number and clicking Enter. ...
Page 244: Skip Mode
KVM over IP Switch User Manual  Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Page 245: Recalling The Port Access Page
Chapter 12. Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following:  Tap the GUI Hotkey once.  From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 226).
Page 246: Panel Array Mode
KVM over IP Switch User Manual Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 64 panels:  Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
Page 247: Panel Array Toolbar
Chapter 12. Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
Page 248: Multiuser Operation
KVM over IP Switch User Manual Multiuser Operation The KVM over IP switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent.
Page 249: Users And Buses
12th, etc., users are all on the fourth bus.  The KN2116VA / KN2132VA support two remote buses. The first, third, fifth, etc., users are all on the first bus; the second, fourth, sixth, etc., users are all on the second bus.
Page 250: Chapter 13. The Log Server
Chapter 13 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Page 251: Starting Up
Chapter 13. The Log Server Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Page 252: The Menu Bar
KVM over IP Switch User Manual The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
Page 253: Events
Chapter 13. The Log Server A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 175).
Page 254: Maintenance
KVM over IP Switch User Manual A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
Page 255: Options
Chapter 13. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Page 256: The Log Server Main Screen
KVM over IP Switch User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 236). ...
Page 257: The List Panel
Chapter 13. The Log Server The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
Page 258: Appendix
Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 259 Appendix electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. ...
Page 260: Rack Mounting
KVM over IP Switch User Manual  Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.  Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking;...
Page 261: Consignes De Sécurité
Appendix Consignes de sécurité Général  Ce produit est destiné exclusivement à une utilisation à l’intérieur.  Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
Page 262 KVM over IP Switch User Manual  L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
Page 263 Appendix  N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié.  Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: ...
Page 264: Montage Sur Bâti
KVM over IP Switch User Manual Montage sur bâti  Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Page 265: Technical Support
Appendix Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iii North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates Telephone Support...
Page 266: Specifications
KVM over IP Switch User Manual Specifications KN2116VA / KN4116VA Function KN2116VA KN4116VA Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White)
Page 267 Appendix Function KN2116VA KN4116VA Power Single Power 110V/34.5W; 220V/34.8W 110V/49.1W; 220V/50.5W Consumption Dual Power 110V/17.7W; 220V/17.9W 110V/24.9W; 220V/25.8W (per input) (per input) Environment Operating Temp. 0–40° C Storage Temp. -20–60° C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.56 kg...
Page 268: Kn1132V / Kn2132Va / Kn4132Va
KVM over IP Switch User Manual KN1132V / KN2132VA / KN4132VA Function KN1132V KN2132VA KN4132VA Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White) 1 x HDB-15 (Blue) Mouse 1 x USB Type A Female (White)
Page 269 Appendix Function KN1132V KN2132VA KN4132VA Environment Operating Temp. 0–40° C Storage Temp. -20–60° C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.54 kg 5.60 kg 5.73 kg Dimensions 43.36 x 41.21 x 43.36 x 41.21 x 43.36 x 41.21 x L x W x H 4.40 cm 4.40 cm...
Page 270: Kn8132V / Kn4164V / Kn8164V
KVM over IP Switch User Manual KN8132V / KN4164V / KN8164V Function KN8132V KN4164V KN8164V Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White) 1 x HDB-15 (Blue) Mouse 1 x USB Type A Female (White)
Page 271 Appendix Function KN8132V KN4164V KN8164V Environment Operating Temp. 0–40° C Storage Temp. -20–60° C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.80 kg 7.00 kg 7.07 kg Dimensions 43.36 x 41.21 x 43.36 x 41.26 x 43.36 x 41.26 x L x W x H 4.40 cm 8.80 cm...
Page 272: Troubleshooting
KVM over IP Switch User Manual Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xvi for details equipment the terms Local and Remote refer to. Erratic Operation The KVM over IP switch needs to be started before any cascaded switches.
Page 273 Appendix Problem Resolution No remote server video display Press and release the left Alt key, then press and on the client computer, but release the right Alt key mouse movements appear on the local console and mouse clicks have no effect The display on the client Switch ports to a port with a different resolution, then computer is distorted and...
Page 274: Mouse Problems
KVM over IP Switch User Manual Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Upgrade Adapters, page 211 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
Page 275 Appendix Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
Page 276: Virtual Media
KVM over IP Switch User Manual Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
Page 277: The Winclient Activex Viewer And The Winclient Ap
Appendix The WinClient ActiveX Viewer and the WinClient AP Problem Resolution Only units whose Access Port settings for Program (see My KVM over IP units page 169) match the number specified for Port in the don’t show up in the Server area of this dialog box appear in the Server List Server List window when window.
Page 278: The Java Web Start And Java Client Ap
KVM over IP Switch User Manual Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1.
Page 279: Sun Systems
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
Page 280: Redhat Systems
KVM over IP Switch User Manual Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 98 for details KA7175/KA7176 console modules.
Page 281 Appendix Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java Web Start.
Page 282 KVM over IP Switch User Manual 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab.
Page 283: Ip Address Determination
Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM over IP switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KVM over IP switch.
Page 284: Browser
KVM over IP Switch User Manual 3. Select the KVM over IP switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
Page 285: Ipv6
Appendix IPv6 At present, the KVM over IP switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM over IP switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
Page 286: Ipv6 Stateless Autoconfiguration
KVM over IP Switch User Manual IPv6 Stateless Autoconfiguration If the KVM over IP switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM over IP switch can obtain its prefix information from that device in order to generate its IPv6 address.
Page 287: Port Forwarding
Appendix Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
Page 288: Keyboard Emulation
KVM over IP Switch User Manual Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2]...
Page 289: Sun Keyboard
Appendix Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T] Stop...
Page 290: Ppp Modem Operation
KVM over IP Switch User Manual PPP Modem Operation Basic Setup The KVM over IP switch can be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: SA0142 Cat 5e Cable (DB9-M, DTE - DCE)
Page 291: Connection Setup Example (Windows Xp)
Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the KVM over IP switch under Windows XP, do the following:   1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2.
Page 292: Ka7140 Configuration And Operation
KVM over IP Switch User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM over IP switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
Page 293: Operation
Appendix 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
Page 294: Ka7140 Pin Assignments
KVM over IP Switch User Manual KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
Page 295: Internal Serial Interface Configuration
Appendix Internal Serial Interface Configuration The KVM over IP switch provides a function that lets you configure an attached device’s serial interface parameters from within any accessed server. To do so: 1. From the accessed server, open a command line (terminal) session or third party serial application such as HypterTerminal or PuTTY.
Page 296: Operation
KVM over IP Switch User Manual Operation    Use the Up and Down Arrow Keys ( ) to highlight a device in the left panel, then press [Enter] to open a command line (terminal) session on the accessed device. ...
Page 297: Port Level Configuration
Appendix Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description Port Configuration...
Page 298: Additional Mouse Synchronization Procedures
KVM over IP Switch User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM over IP switch.
Page 299: Sun / Linux
Appendix 2. Windows XP / Windows Server 2003:  a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
Page 300: Additional Video Resolution Procedures
KVM over IP Switch User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following:     1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
Page 301: Trusted Certificates
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
Page 302: Installing The Certificate
KVM over IP Switch User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Page 303: Certificate Trusted
Appendix Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
Page 304: Mismatch Considerations
KVM over IP Switch User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Page 305: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 306: Fan Location And Speed Information
The KVM over IP Switch has 3 fans that feed real-time fan speed information to the WinClient / Java Client Device Management page. KN2116VA / KN4116VA / KN2132VA / KN4132VA / KN8132V KN4164V / KN8164V The speed of each of the fans in the above image are shown on the Device...
Page 307: Clear Login Information
Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults. To clear the login information (and return all settings to their defaults), do the following: 1.
Page 308: Factory Default Settings
KVM over IP Switch User Manual Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled)
Page 309: Supported Kvm Switches
Appendix Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation:  KH1508A  KH1516A  CS1308  CS1316  CS9134  CS9138 Note: 1. Some of the KVM over IP switch’s features may not be supported, depending on the functionality of the cascaded KVM switch.
Page 310: Virtual Media Support
KVM over IP Switch User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP  IDE CDROM/DVD-ROM Drives – Read Only  IDE Hard Drives – Read Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/Write* ...
Page 311: Limited Warranty
Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.

This manual is also suitable for:

Kn4116va Kn1132v Kn2132va Kn4132va Kn8132v Kn4164v ... Show all

ATEN KN2116VA User Manual

Chapter 1. Introduction

Chapter 2. Hardware Setup

Chapter 4 Logging in

Chapter 5. The User Interface

Chapter 6 Port Access

Chapter 7. User Management

Chapter 8. Device Management

Chapter 9 Log

Chapter 10 Maintenance

Chapter 11 Download

Chapter 12. Port Operation

Chapter 13. The Log Server

Appendix

Quick Links

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Summary of Contents for ATEN KN2116VA