BMW M5 Owner's Handbook Manual page 348

MOBILITY
Starting breakdown assistance
When equipped with Teleservices, support is
provided first through the Teleservice Diagnosis
and then by the Teleservice Assistance.
Via iDrive:
1. "ConnectedDrive"
2. "BMW Assistance"
3. "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the transfer of de‐
tailed vehicle data that is necessary for diagnosis
of the vehicle via mobile telephony. This data is
transferred automatically.
A voice connection to Mobile Service is estab‐
lished.
Starting Teleservice Assistance
Teleservice Assistance enables a more in-depth
diagnosis of the vehicle by Mobile Service via
mobile telephony.
You can launch Teleservice Assistance by re‐
questing it through Mobile Service.
1. Park the vehicle safely.
2. Apply the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
Certain vehicle functions may be restored to a
drivable condition.
If this is not possible, further measures will be ini‐
tiated, for example Mobile Service will be in‐
formed.
BMW Accident Assistance
Principle
BMW Group Accident Assistance can be contac‐
ted if help is required in the event of an accident.
348
Breakdown Assist
Online Edition for Part no. 01402989787 - II/18
General
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message is displayed in
the instrument cluster. A corresponding text
message also appears on the Control Display.
When BMW Accident Assistance is activated,
data on the vehicle condition is transferred to
BMW.
Requirements
▷ Activated ConnectedDrive contract, equip‐
ment with intelligent emergency call or BMW
ConnectedDrive services.
▷ Mobile reception.
▷ Standby state is switched on.
Starting BMW Accident
Assistance
If an accident is detected
automatically
A text message prompting the driver to call
BMW Accident Assistance is shown on the Con‐
trol Display.
The connection can be established directly:
"BMW Accident Assist."
The Check Control message for BMW Accident
Assistance can also be called up from the saved
Check Control messages, see page 148, for a
certain length of time.
Starting manually
BMW Accident Assistance can also be contac‐
ted independently of the automatic accident de‐
tection function.
Via iDrive:
1. "ConnectedDrive"
2. "BMW Assistance"
3. "BMW Accident Assistance"