State-Based Softkeys - Mitel 6867i User Manual

6867i User Guide for Clearspan
Your System Administrator can assign the following functions to the programmable keys and
softkeys on the phone or expansion module.
• ACD Available
• ACD Sign In
• ACD Sign out
• ACD Unavailable
• All Stores
• AsstCallPush
• AsstInitCall
• AsstOptIn
• AsstOptOut
• BLF
• BLF/List
• BLF/Xfer
• Call Forward
• Call History
• Call Log
• Call Park/Pickup

STATE-BASED SOFTKEYS

On the 6867i phone's bottom softkeys, your System Administrator can configure a specific state
to display when a softkey is being used. The following table describes the states available to
configure for the softkeys.
STATE
Idle
Connected
Incoming
Outgoing
Busy
The following table identifies the applicable default states for each softkey type on the IP phone.
SOFTKEY TYPE
Auto Call Distribution (ACD)
BLF
BLF/List
BLF/Xfer
Call Forward
Call History
Conference
55 | Mitel
• Call Pull
• Call Return
• Conference
• Directory
• Discreet Ringing
• Do Not Disturb
• Empty
• ExecFileAct
• ExecFileDeact
• Filter
• Flash
• Icom
• Last Call Return (LCR)
• Line
• Login
• (None)
DESCRIPTION
The phone is not being used.
The current line is in an active call (or the call is on hold).
The phone is ringing.
The user is dialing a number, or the far-end is ringing.
The current line is busy because the line is in use or the line is set as DND.
DEFAULT STATES
Idle
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
Idle, Connected, Incoming, Outgoing, Busy
• Outgoing Redial
• Paging
• Park
• Phone Lock
• Pickup/ParkRtrv
• Received Callers List
• Services
• Speeddial
• Speeddial 8
• Speeddial 100
• Speeddial/MWI
• Speeddial/Xfer
• Sprecode
• Transfer/Xfer
• Voicemail
• XML