Diagnostics; C Ha Pte R 19 Dia G No Stic S; Overview; What You Can Do In This Chapter - ZyXEL Communications NWA50AX User Manual

19.1 O ve rvie w
Use the diagnostics screen for troubleshooting.
19.1.1 Wha t Yo u C a n Do in this C ha pte r
The
Dia g no stic s
configuration and diagnostic information if you need to provide it to customer support during
troubleshooting.
19.2 Dia g no stic s
This screen provides an easy way for you to generate a file containing the Zyxel Device's configuration
and diagnostic information. You may need to generate this file and send it to customer support during
troubleshooting. All categories of settings and shell script files stored on the Zyxel Device will be included
in the diagnostic file.
Click
Ma inte na nc e > Dia g no stic s> Dia g no stic s
have the Zyxel Device create a new diagnostic file.
Fig ure 107
The
De b ug Info rm a tio n C e nte r
successful, or has failed. When the data collection is done, click
diagnostic file to a computer.
screen (Section 19.2 on page
Maintenance > Diagnostics> Diagnostics
screen then displays showing whether the collection is in progress, was
NWA50AX User's Guide
C
HA PTER
Dia g no stic s
178) generates a file containing the Zyxel Device's
to open the
Dia g no stic s
Do wnlo a d
178
1 9
screen. Click
C o lle c t No w
to save the most recent
to