Troubleshooting; Troubleshooting Troubleshooting - Sony Giga Juke NAS-S55HDE Operating Instructions Manual

Troubleshooting

Troubleshooting
If a problem occurs while operating the unit,
follow the steps described below before consulting
the nearest Sony dealer. If an error message
appears, it is recommended that you make a note
of its contents for reference.
1
Check to see if the problem is listed in this
"Troubleshooting" section.
For details about troubleshooting the Instant
(S-IWS) connection, refer to the "Quick
Connection and Setup Guide" supplied with
the NAS-SC55PKE.
2
Check the customer support site of Sony
Europe at http://support.sony-europe.
com/ (for customers in Europe only).
You will find the latest support information
and a FAQ at this web site.
3
If after steps 1 and 2 you still cannot solve
the problem, consult your nearest Sony
dealer.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
How to reset the unit
It is usually unnecessary to reset this unit.
However, on rare occasions, the unit enters an
abnormal state and stops responding to button or
on-screen operations. In this case, reset the unit
by pressing the  button together with the /
(power) button on the unit.
Power
The unit does not turn on.
Connect the power cord to the wall outlet

firmly.
Disconnect the power cord from the wall

outlet. After about a minute, reconnect the
power cord and press the  (power) button
to turn on the unit.
110
GB
The messages "Starting up", "Please wait. " ,
"Turning-off after setting is applied. " appear
in the display and the unit automatically
turns off.
This is not a problem. After the power cord is

connected, the unit automatically makes the
initial settings and enters standby mode.
The unit turns on when you press the 
(power) button.
It takes a while for the unit to turn off while
the messages "Starting up", "Please wait. " ,
"Turning-off after setting is applied. " are
displayed.
If the unit's HDD has a large amount of

recorded data, it will take a while before the
unit turns off.
It takes a while for the unit to turn on as the
messages "Starting up" and "Please wait. "
are displayed.
If you use the unit in an environment without

a broadband router, it takes about 30 seconds
for the unit to obtain an IP address and then
to turn on.
 The IP address set for the unit is already being
used by another device.
Set a different IP address.