Receiving Problems - Canon MF5750 Facsimile Manual

Receiving Problems

Cannot receive a fax automatically.
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7
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The machine does not switch automatically between telephone and fax receptions.
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7-8
Is the machine set to receive automatically?
For the machine to receive faxes automatically, the receive mode must be set to <FaxOnly>, <Fax/
Tel>, or <AnsMode>. (See Chapter 5, "Receiving Faxes.") If you have set <AnsMode>, confirm that
an answering machine is connected to the machine and that it is turned on with an outgoing
message properly recorded.
If you set <MAN/AUTO SWITCH> to <ON> in <FAX SETTINGS> of the Menu, the machine will
receive faxes automatically even when the receive mode is set to <Manual>. (See <4. MAN/AUTO
SWITCH> of "Menu Descriptions," on p. 8-6.)
Is the machine's memory full?
Wait for the machine to finish any fax or print jobs stored in the memory. Then ask the other party to
resend the fax.
Did an error occur during reception?
Print an ACTIVITY REPORT and check for an error. (See "Printing the ACTIVITY REPORT," on p.
6-2.) You can also check the RX REPORT when it is printed automatically. (See "Adjusting the RX
REPORT Setting," on p. 6-5.)
Is the telephone line connected properly?
Make sure all line connections are secure. (See
Is the machine set to switch automatically between telephone and fax receptions?
For the machine to switch automatically, the receive mode must be set to <AnsMode>. (See Chapter
5, "Receiving Faxes.")
Confirm that an answering machine is connected to the machine and that it is turned on with an
outgoing message properly recorded.
Is the sending fax machine able to send the CNG signal that tells the machine that the incoming
signal is a fax?
Some fax machines cannot send the CNG signal that tells the machine the incoming call is a fax.
In such cases, you will have to receive the fax manually. (See "Receiving Faxes Manually: Manual
Mode," on p. 5-4.)
" "
Connect telephone cable, in the Set-Up Sheet.)