Print Quality Problems
The print quality is not what you expect; print is not clear, has missing dots or white streaks.
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Copies are dirty.
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14
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14-22
Print Quality Problems
Are the size, thickness and type of the paper you are using within the specifications of the machine?
Check that the paper you are using is supported by the specifications of the machine. (See "Print
Media Requirements," on p. 4-1.)
Is the cartridge installed correctly?
Make sure the cartridge is installed correctly. (See "Installing/Replacing the Toner Cartridge," on
p. 2-18.)
Is any toner left in the cartridge?
Replace the cartridge if necessary. (See "Installing/Replacing the Toner Cartridge," on p. 2-18.)
Is the exposure adjusted correctly?
Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density)," on p. 11-6.)
Is the scanning glass or the scanning glass cover clean?
Clean the scanning glass or the scanning glass cover. (See "Cleaning the ADF Area," on p. 15-2.)
Is the cartridge free of damage?
If there is a scratch on the cartridge, replace with a new one. (See "Installing/Replacing the Toner
Cartridge," on p. 2-18.)
Is the machine adjusted to room temperature? If not, condensation might build up inside the
machine.
Allow at least 2 hours for the machine to adjust to room temperature before attempting to use it.